Gillette ProGlide Men's Razor + 2 Razor Blade Refills

Kaitllin, thank you for sharing your experience with the Gillette ProGlide Men's Razor. We’re glad to hear that you found it effective for the initial shaves, but we’re truly sorry to learn that you’ve experienced dullness and cuts after just a few uses. We understand how frustrating this can be, especially when you expect a close and comfortable shave. Your safety and satisfaction are very important to us, and we take your feedback seriously. If you’d like to discuss your experience further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

You said: Product Name/Description: Fusion5 (1 Handle + 4 Refill Blades) Review Text: I bought a 12 pack of these blades. Extremely disappointed with the performance and results using this razor. It's like using a butter knife to cut a steak. Horrible and I change the refill blade like every other shave. And I still have to use my wife's disposable razors to get a clean shave. Awful and they were no cheap! 12 cartridges that won't last a month! Disgusted. Draft response OR core product information: make it sound less generic and more empathetic. ph: (800) 445-5388. ChatPG said: Thank you for sharing your experience with our Fusion5 razor blades. We’re genuinely sorry to hear that they didn’t meet your expectations and that you found the performance lacking. We understand how frustrating it can be when a product doesn’t deliver the results you’re looking for, especially when you’ve invested in a larger pack. Our Fusion5 blades are designed for a comfortable and close shave, and we want to ensure you get the best performance from them. It’s important to change the blades regularly, but if you’re finding that they aren’t lasting as expected, we’d love to learn more about your experience. Please feel free to reach out to us at (800) 445-5388 so we can assist you further. Your feedback is invaluable, and we’ll make sure it gets to our team for review. Thank you for giving us the opportunity to address your concerns.

Thank you for your review. We're disappointed to hear this has bene your experience with Gillette Fusion5. All our products undergo extensive testing to meet our high quality standards and to be completely safe when used as directed. Your satisfaction and loyalty mean a lot to us, so we'll be sharing your comments with our team. If you haven't yet, please discontinue use. While we haven't made any recent changes to our base Fusion5 manual and power razors, we did introduce a new razor to the line, which might be what you've been seeing. Please give us a call at (800) 445-5388 so that we can learn more about which version you're using and get you the best possible assistance.

We're sorry to learn about this, Dante, especially since all our products, as well as their packaging, undergo strict quality checks to ensure you receive them in perfect condition. Whenever you get a chance, please give us a call at (800) 445-5388 so we can help make it right.

Firstly, thank you so much for your years of loyalty and support. We're sorry that you're having trouble getting a close shave. The blue strip is designed to add extra lubrication to your shave so you can get even smoother results while keeping the skin protected. For the best results though, we always recommend using warm water, a shave prep, and shaving against the grain. We're sure you knew that though, so we'd like to talk to you about this and help. Please call us at 800-445-5388.

We're very sorry to hear that you're missing one blades. There should be one cartridge on the razor and one in the box. We have quality checks in place to ensure each one reaches you in perfect condition, but it sounds like you may be missing one. We'd like to help. Please call us at 800-445-5388.