Aussie Paraben-Free Miracle Curls Conditioner with Coconut & Jojoba Oil For Curly Hair - 12.1 fl oz

Thank you for your feedback on Aussie Miracle Curls Conditioner. We appreciate your loyalty to our products. However, we are sorry to hear you were dissatisfied with your recent purchase. We certainly thought you would get the same great benefits as you always have gotten with the Aussie Miracle Curls Conditioner. Your report is unexpected and we will share your comments with the rest of our team. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for reaching out to Aussie about your experience with our Miracle Curls Conditioner. We're truly sorry to hear that you've been dealing with hair loss, and we want to assure you that we're here to support you. This isn't the kind of experience we wish for any of our customers, and we’ll be passing your comments along to our Health and Safety Team as well as our entire Aussie staff. We understand that hair loss can be quite upsetting, and we strive to provide you with the right information and reassurance. It's normal to lose between 50 to 100 hairs each day, as hair naturally follows a growth cycle where it falls out and is replaced by new strands. Activities like combing, brushing, and washing can help shed the hair that’s ready to go. Many factors can contribute to hair loss, including hormonal changes, illnesses, stress, medications, infections, and genetic predispositions. Rest assured, our products do not contain any ingredients that would cause or accelerate hair loss. We follow strict quality controls, and our products undergo comprehensive development and testing to ensure their safety and effectiveness. We truly value how important your hair is to you, and we’re committed to helping you find the right solution. We strongly recommend consulting a physician for a thorough evaluation, which can help pinpoint any underlying causes and explore potential treatment options. We appreciate your feedback and your trust in our products. If you have any further questions or need additional assistance, please feel free to call us at (800) 947-2656 or reach out via the Contact Us page on our website.

While we're glad you enjoy the scent of our Miracle Curls Conditioner, we're also sorry about the experience you had with it. We understand how upsetting something like this can be, and want you to know that safety is our top priority. All our products are thoroughly evaluated to be safe when used as directed, but we also recognize that there are some people with personal sensitivities to certain ingredients. Please call us at 1-800-947-2656 or send us an email through the Contact Us page on our website so we can learn more.