Panasonic .9 cu ft Microwave - Black Stainless Steel - NN-SB438: Countertop Small Microwave Oven, 900W, 10 Programs
$149.95
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4.1 out of 5 stars with 69 reviews
design: 4.1 out of 5
ease of use: 4.44 out of 5
easy to clean: 4.4 out of 5
quality: 3.7 out of 5
value: 3.6 out of 5
79% would recommend
39 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2026
Less than 2 yrs died
Just died completely less than 2 years old
1 reply from Panasonic Team team - 1 month ago
Hi there! We’re truly sorry to hear about your experience. We recommend reaching out to our official Panasonic Chat support for further troubleshooting and assistance. Your feedback is important to us, and we take it seriously as we strive to improve. Thank you for sharing your thoughts. - F
3 out of 5 stars
31 October, 2025
originally posted on Panasonic
Panel Needs To Be Lite Up!
Needs larger panel numbers; Can't see them good since they are so small plus the panel buttons need to be lit up. A nice blue, green or orange clock would be great instead of plain white.
1 reply from Team Panasonic team - 5 months ago
Hello there! Thank you for your feedback. We appreciate you sharing your experience and hope your microwave is serving your needs. We value your input as it helps us continue to improve our products.
5 out of 5 stars
3 April, 2025
originally posted on Panasonic
Much better than previous microwave
Much better than old black decker microwave that was peeling and rusting inside. It got too hot and dripped with moisture. This new panasonic microwave does not get too hot and does not get too much moisture inside. Heats up food quicker and better than the old microwave. I like the many vents inside that helps it not get too hot. Easy to wipe out. Turntable does not rub like my old microwave. I wish I would have had this microwave years earlier instead of having the bad black and decker microwave that I wanted to take outside and shoot it.
1 reply from Team Panasonic team - 1 year ago
Hi Amy! Thank you for sharing your positive experience! We’re thrilled to hear that your new Panasonic microwave is making a noticeable difference in your kitchen. It’s great to know that the improved heating performance and thoughtful design features, like the vents and smooth-turning turntable, are making your meals easier and more enjoyable. We truly appreciate you choosing Panasonic, and your feedback motivates us to continue improving our products.
5 out of 5 stars
Thumbs up graphic, would recommend
19 February, 2025Verified purchase
Love it
The delivery was right on time I recently upgraded my kitchen I have a cabinet design just for a small microwave this one fits perfectly
1 reply from Panasonic Team team - 1 year ago
We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
4 out of 5 stars
18 February, 2025
originally posted on Panasonic
NEEDS A LIGHT ON THE DISPLAY PANEL!
I'm giving this 4 stars because this is a good microwave that could be better if you would add a light to the display panel for night use. I can't see anything on the panel without turning on my kitchen light. With that said, it is great otherwise.
1 reply from Team Panasonic team - 1 year ago
Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product.
1 out of 5 stars
Thumbs down graphic, would not recommend
12 November, 2024
Panasonic fail
Count on it lasting no longer than 2 years. Mine's become mechanically loud and smokes from behind the screen on the right--just like the reviewers said who have had this microwave longer than a few months. Now I have to get a new one (but definitely a different brand). Do not buy, as there are more reviews like mine--from many other sources, than there are positive reviews. Consumer Reports was dead wrong this time.
1 reply from Panasonic Team team - 1 year ago
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconven-ience you have experienced. The behavior you have described is not typical for this unit, and we would like to conduct a thorough investigation. Please reach out to our Panasonic Consumer Support department at your earliest convenience so that we can provide the necessary assistance. -C
5 out of 5 stars
8 October, 2024
originally posted on Panasonic
Nice little microwave
Nice little microwave - very quiet, easy to operate. Good value for money.
1 reply from Team Panasonic team - 1 year ago
We appreciate your 5-star rating and your recommendation! Thank you for spreading the word about our product.
3 out of 5 stars
Thumbs down graphic, would not recommend
19 January, 2023Verified purchase
buttons are already worn
The microwave itself works well, but we've only had it 2 months and the covering over the Start and Quick 30 seconds buttons is already worn through and puckered
1 reply from Panasonic Team team - 3 years ago
Thank you for taking the time to share your thoughts and feedback with us! Kindly take note that there is a protective plastic film or membrane over the microwave keypad. The control panel is covered with a removable protective film to prevent scratches during shipping. Small bubbles may appear under this film, if this is the case, remove the protective film by applying masking or clear tape to an exposed corner and pull gently. -M
5 out of 5 stars
Thumbs up graphic, would recommend
27 December, 2022Verified purchase
Microwave
Nice sized microwave- perfect for my needs!
1 reply from Panasonic Team team - 3 years ago
Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
5 out of 5 stars
Thumbs up graphic, would recommend
14 September, 2022Verified purchase
Ms
Easy to use especially for people who are technologically challenged.
1 reply from Panasonic Team team - 4 years ago
Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
5 out of 5 stars
Thumbs up graphic, would recommend
21 May, 2021Verified purchase
Im very happy with my micowave.
I would like to say I was not going to buy this microwave because of the negative comments but I’m glad I did purchase it, the panel you can see, and the clock it is bright enough to see I don’t know why people put negative comments on this product. It’s a very nice microwave.
1 reply from Panasonic Team team - 5 years ago
We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon!
3 out of 5 stars
11 January, 2021Verified purchase
Touch pad is too dark
Works fine and is quiet but the touchpad is so dark I can't see it unless I turn on an overhead light or shine a flashlight on it.
1 reply from Panasonic Team team - 5 years ago
We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services.
1 out of 5 stars
Thumbs down graphic, would not recommend
12 March, 2020Verified purchase
Two strickes and you're out
First Panasonic microwave I brought home the turn table in the bottom of the oven (spinning glass plate) made a grinding noise and would stop and start moving during the cooking cycle. The noise was clearly coming from the gears that make the plate spin but still I reset the glass plate and the little round circle with the wheels multiple of time to no avail. So I took it back to Target and ordered a new one. As for the second one, about half the time after you set the time and then press Start, nothing happens (oven doesn't start; it just sits there). Unplug the microwave, plug it in to try to reset and no change. Ditto with opening the door and closing it. So this one is going back to Target too (Target has been great!!!) but this time I will not reorder. Clearly the quality control during the time these were manufactured was not up to what it should have been.
1 reply from Panasonic Team team - 5 years ago
Thank you for the review. Please reach out to our Customer Support for assistance.
5 out of 5 stars
Thumbs up graphic, would recommend
29 October, 2019Verified purchase
(no review title)
I love this microwave! The size of it is perfect. i purchased this to down size to a smaller microwave from a HUGE one we used to have.
It definitely met my expectations. Love the Black Stainless Steel it goes with my other appliances. And you can't beat the price.
1 reply from Panasonic Team team - 5 years ago
Thank you for the Review.
4 out of 5 stars
Thumbs up graphic, would recommend
23 May, 2019
Excellent for a smaller microwave
I will preface this review with the fact that there are two adults and 3 children at my home and we use the microwave frequently for a lot of different reasons. My first thing that I noticed was how bright and easily readable the screen is on the front. The time was really easy to set as well. The size of the microwave is a little smaller than I like but would be perfect for a dorm room or smaller kitchen/apartment. I have used this microwave for over a month and reheated food, cooked food and cooked popcorn in it the most, it has done all well. It cleaned pretty easily by just putting a bowl of water with some vinegar in the microwave to steam and then wiped out clean. It looks pretty sleek on my countertop and fits well with my other black appliances. Overall a very nice microwave.
1 reply from Panasonic Team team - 5 years ago
Thank you for the review.
5 out of 5 stars
Thumbs up graphic, would recommend
17 May, 2019
Just the right size!
I love this little microwave. It fits perfectly on my counter top. It's pretty and sleek and just what I needed for my medium sized kitchen. I like all of the presets on the screen. It makes cooking fast and even easier!
1 reply from Panasonic Team team - 5 years ago
Thank you for the Review.
4 out of 5 stars
Thumbs up graphic, would recommend
2 May, 2019
good microwave
This microwave works as expected. The looks are nice and has been doing everything needed.
1 reply from Panasonic Team team - 5 years ago
Thank you for the review.
4 out of 5 stars
Thumbs up graphic, would recommend
2 May, 2019
Nice Microwave
This is a nice little microwave! My other microwave/vent hood is larger and more roomy. However, I do not notice any difference in performance between my 1100 watt and this 900 watt. It fits great on my counter top, too. I don't like that the interior light only comes on during cooking time. Overall, it is very nice! I am pleased with it!
1 reply from Panasonic Team team - 5 years ago
Thank you for the review.
3 out of 5 stars
Thumbs down graphic, would not recommend
29 April, 2019
A Decent Contender for a Small Kitchen
This Panasonic microwave a decent contender for a small kitchen. Its biggest selling feature, in my opinion, is its attractive appearance. The sleek black structure with a hint of stainless steel, combined with a white LED display panel looks classy and modern -- easily suggesting a higher price point than is actually set. The concept of 'auto cook' settings with the ability to detect cook times is a neat function, though I'm still gauging the success of the feature. It needs to be said that the microwave is quite small, and that comes with the obvious issue of limited capacity. Also, because it's such a lightweight unit, simply pushing the 'open door' button often caused the entire microwave to slide on the countertop. I'm not that strong! It's just that the microwave is a bit too easy to move. One of my biggest complaints, though it may sound petty, is that the interior light only illuminates when the microwave is running. Attempting to pull a piping hot bowl out of the microwave in a low-light situation is just asking for unfortunate accidents. That seems like a significant oversight for something that otherwise could be at the top of its class. Bottom line: if this item is to furnish a college apartment or 'first home' scenario, it's a decent contender. Anyone else may wish to consider finding something bigger, and with more features.
1 reply from Panasonic Team team - 5 years ago
Thank you for the review.
5 out of 5 stars
Thumbs up graphic, would recommend
28 April, 2019
(no review title)
This microwave does exactly what you would expect a microwave to do, it is very durable, just know it’s a little on the small side
1 reply from Panasonic Team team - 5 years ago
Thank you for the Review.