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Sony WHCH720N Bluetooth Wireless Noise-Canceling Headphones
$179.99
In Stock
Eligible for registries and wish lists
At a glance
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About this item
Highlights
- Sony’s lightest Wireless Noise-canceling headband ever.
- Take noise canceling to the next level with Sony’s Integrated Processor V1, so you can fully immerse yourself in the music.
- Super comfortable and lightweight design.
- Adjustable Ambient Sound mode and Adaptive Sound control features tailors sound to suit the environment around you.
- Up to 35-hour battery life with quick charging (3 min charge for up to 1 hour of playback).
- High sound quality and well-balanced sound tuning.
- Crystal clear hands-free calling and voice assistant with Precise Voice Pickup technology.
- Multipoint connection allows you to quickly switch between two devices at once.
- Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™.
Description
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The CH720 are ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Weight: .43 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leatherette
Cable/Cord Length: 47.25 Inches
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Android
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Wireless Type: Wireless
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88533038
UPC: 027242925397
Item Number (DPCI): 008-07-3597
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.1 inches length x 8.4 inches width x 2.3 inches height
Estimated ship weight: 0.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Guests are saying
The headphones offer impressive sound quality, excellent noise cancellation, and a comfortable fit, making them ideal for various activities like gym workouts, travel, or casual listening. Guests appreciate the long battery life and seamless connectivity with devices. However, some have experienced issues with durability and sound quality, particularly when using wired connections. Overall, they are a solid choice for those seeking quality audio at a reasonable price.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 986 reviews
61% would recommend
85 recommendations
3 out of 5 stars
19 October, 2025
originally posted on sony.com
Okay for the price
Not as comfortable as I would have hoped. Annoying that I don't seem to be able to connect to my Samsung TV's.
5 out of 5 stars
18 October, 2025
originally posted on sony.com
Very good Sony headphones.
Very good sound and easy to use. Very comfortable to wear.
5 out of 5 stars
17 October, 2025
originally posted on sony.com
Great product
I purchased headphones about a month back the sound is incredible and battery backup is exceptional I have only changed this twice since I got it. ANC and ambient mode are nice.
5 out of 5 stars
16 October, 2025
originally posted on sony.com
Super sound quality
I am very impressed with the sound quality, they are very comfortable and very good battery life.
5 out of 5 stars
16 October, 2025
originally posted on sony.com
Great headphones
Recently gifted to me as a birthday present and I couldn't be happier. Great sound quality, volume and battery capacity, especially for the price.
5 out of 5 stars
16 October, 2025
originally posted on sony.com
Sony
It’s good to be a part of this Sony product and to have the opportunity to make the best of it for everyone involved and the community and the team
5 out of 5 stars
15 October, 2025
originally posted on sony.com
Comfortable
Happy with the product, got it as a gift. Really loved it.
2 out of 5 stars
13 October, 2025
originally posted on sony.com
Breaking
Loved these so much, lasted all day and more with great comfort, fast charging. But unfortunately when I got my first pair they broke just before a year (I think), and the left earpiece dangled by the cord. It still worked, but was very unconventional. I got another pair, and was very careful. Around the same timeframe the same thing happened, I hadn't dropped these at all and yet it still snapped and hanged down. I'm very unsatisfied by this model.
1 reply from Sony North America Customer Support team - 9 days ago
Hi Hmwade, Thank you for providing this detailed feedback on your experience with the WH-CH520 Wireless Headphones. We understand it can be frustrating to encounter repeated issues with the physical durability of a product that you otherwise valued for its extended battery life, comfort, and quick charging. We would like to thoroughly investigate the circumstances of this issue and evaluate your case. Please send us an email to socialsupport@am.sony.com with the following information so our dedicated team can better assist you and explore the service options available: Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for considering Sony products! Best regards, Dominick
2 out of 5 stars
Thumbs down graphic, would not recommend
10 October, 2025Verified purchase
(no review title)
The color is misleading it’s actually a more lavender color but would say sound quality is great.
4 out of 5 stars
9 October, 2025
originally posted on sony.com
Pleased with my purchase
I like the headphones and I've no regrets for buying them. The quality of both sound and silence is better than anything else I've used in the past. I find the instructions a little difficult but I do like a challenge. The controls on the headset are taking getting used too but overall I stand by my 4 star marking.
1 reply from Sony support team team - 11 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Yet, we're sorry to learn that you're facing difficulties with the instructions. You can reach the same manual by using our online help guide, as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the headset settings and features: https://cutt.ly/9r9wvE6q Also, you can learn more about the location and function of the parts using the following link: https://cutt.ly/zr9wbhNA If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW Nadine @Sony Support UK
4 out of 5 stars
5 October, 2025
originally posted on sony.com
Great value for noise cancelling headphones.
I bought from Sony online. I was after affordable noise-cancellation headphones. Good value for money, sturdy and minimalist. Very comfortable too. Haven't tested ANC yet as I bought them for upcoming flights. 4 stars as sound quality not on par with my brass wired sony ear buds.This may just be that all wired headphones will sound better than wireless.
1 reply from Sony UK team - 15 days ago
Hi,\n\nThank you for your feedback.\n\nWe're happy to hear that you are enjoying your WH-CH720N and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Yet, we're sorry to learn that you're not fully satisfied with the sound quality of the headset.\n\nYou can enhance the sound quality by adjusting the sound quality mode to your desired option, following the steps here: https://cutt.ly/Ur2qPFyG\n\nIf you're still not satisfied with the sound, try the steps at this link and test again: https://cutt.ly/vr2qAc1l\n\nFurthermore, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW\n\nMenna @Sony Support UK
2 out of 5 stars
5 October, 2025
originally posted on sony.com
Comfy but not so good
It's really good to use for a person with specs and it's too comfy. But I've faced problems like the person in the other end couldn't hear me while I'm walking and talking even though ANC is on. They only hear the surrounding not me.
1 reply from Sony UK team - 15 days ago
Hi,\n\nThank you for your feedback.\n\nWe're sorry to hear that you're experiencing an issue with the call quality of your WH-CH720N. This is not the norm, as we always strive to deliver the best quality possible. \n\nPlease make sure to try the steps here and test again: https://cutt.ly/Ur2eLqGB\n\nIf the issue remains, try the steps below:\n1. Update the headset to the latest software version using this link: https://cutt.ly/er2eZUP0\n2. Reset the headset by following the steps here: https://cutt.ly/Lr2eZ4vE\n3. Initialise the headset to the factory settings, following the steps at this link: https://cutt.ly/Cr2eXx1G\n\nFurthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW\n\nMenna @Sony Support UK
5 out of 5 stars
4 October, 2025
originally posted on sony.com
Worth the extra investment!
Love these, the noise cancellation is fantastic, sound quality is great, crisp and clear. I was going to buy the cheaper ones without noise cancelling, but my husband talked me into these and I am SO happy he did!
5 out of 5 stars
2 October, 2025
originally posted on sony.com
Great sound quality
Excellent sound quality I bought these for my Sony tv but found out the blue tooth on the tv was not as up to date as the headphones so had to buy a transmitter which sorted it out
5 out of 5 stars
2 October, 2025
originally posted on sony.com
Great over ear headphones
I bought these a month ago, being a little sceptical because of the price but the reviews were quiet good. I can honestly say for the price point these are fabulous, very light on the head and ears, Noise cancelling is superb, deep bass all controlled via the Sony app, what's not to like 10/10 from me.
1 out of 5 stars
1 October, 2025
originally posted on sony.com
Do Not Waste Your Money
The one positive is the sound quality everything else is subpar… 1. They’re uncomfortable and will rub against the top of your head and pull on your hair. 2. I got these three months ago and the battery does not last as long as they claim it does 3. The swivel on one of the headphones broke and now one of the ears is just hanging… this is from 3 months of regular use (i never dropped)
1 reply from Sony North America Customer Support team - 20 days ago
Thank you for taking the time to share your honest and detailed feedback on the WH-CH720N headphones. We are pleased to hear that you are enjoying the sound quality, but we are genuinely sorry to learn that the rest of your experience has been subpar, especially the issues regarding comfort, battery life, and the swivel mechanism. This is certainly not the quality or performance we intend for our products, particularly after only three months of regular use. We apologize for the discomfort and the issue with the headphones pulling your hair. We rely on customer feedback like yours to continuously improve the design of our products. To address the physical damage and battery issue, please contact our product support team immediately. They will be able to efficiently troubleshoot the battery and help you looking for repair options. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?category=headphones We appreciate you choosing Sony, and we are committed to making this right. Gus, Sony North America Customer Support
5 out of 5 stars
1 October, 2025
originally posted on sony.com
Superb
Great piece of kit. Can’t stop wearing them. Great colour too.
5 out of 5 stars
30 September, 2025
originally posted on sony.com
Great value and great features
I've had these a few weeks now and I am really impressed on many fronts. Firstly the sound quality is excellent, my personal taste is on the slightly bassy side and the equalizer is finely adjustable to give you exactly the sound that you want. The active noise cancelling is fantastic compared to an older pair of NC headphones I was replacing. The technology has moved on so much that these easily compare with headphones costing many times the price. Battery life is great lasting several days of full use between charging and I really like the press the power button to find the battery level. Connectivity is good, easily connecting to multiple devices and the app is really useful and easy to use.
5 out of 5 stars
29 September, 2025
originally posted on sony.com
Definitely recommend!
I am so happy with these headphones. They fit over the ears perfectly, great sound quality. For the price they are great, mid range not too expensive headphones.
4 out of 5 stars
29 September, 2025
originally posted on sony.com
Headphone 🎧
Nice item at great price. They connect very easily with the Bluetooth. Sound is perfect and I can't hear the wife while watching TV. 👍 👍 Only down point is that having slightly larger ears the cups are a tight fit and the ears feel it a bit after watching 6 hours of endurance racing. But very happy overall.
1 reply from Sony support team team - 21 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH720N. Yet, we're sorry to learn that you find the ear cups tight on your ears. You can learn more about how to wear the headset correctly to prevent any discomfort: https://cutt.ly/zr1hJ3g5 Additionally, you can find the precautions here: https://cutt.ly/Ar1h5d2Y If you need any further assistance, do not hesitate to contact us using the details provided in the following link: //cutt.ly/heoRCkdW Nadine @Sony Support UK