Epson FastFoto FF-680W Wireless High-speed Photo Scanning System
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$559.99 reg $629.99
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The Epson FastFoto scanner is highly praised for its speed, ease of use, and ability to organize and digitize large quantities of photos efficiently. Guests appreciate its photo enhancement features and the ability to scan both sides of a photo. However, some guests experienced issues with Wi-Fi connectivity and software compatibility, particularly with newer operating systems.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 346 reviews
quality: 3 out of 5
value: 2 out of 5
0% would recommend
1 recommendations
5 out of 5 stars
8 February, 2026
originally posted on epson.com
Awesome machine! Wish I had bought it sooner!
Loving this scanner so far! Have zipped through almost 3000 photos so far on the 600dpi setting and it’s been a breeze!
3 out of 5 stars
Thumbs down graphic, would not recommend
19 January, 2026Verified purchase
(no review title)
Disappointed. Power cord for adapter came damaged to the point it would have been a fire hazard to use - clearly wasn’t new and had to spend more money to replace. As far as the actual scanner and what it does - not worth the premium price point. Jams easily and you’ll get the same quality from a printer/scanner (for much less $) or by taking pics of your photos with your phone. Lastly, the app sucks. It’s absolutely terrible and offers no organizational tools. Overall the concept is nice but I regret spending the amount of money I did on this. If you’re on the fence, do not buy.
2 out of 5 stars
29 November, 2025
originally posted on epson.com
Great idea, but it doesn't really work
I purchased this specifically to batch scan old photos. It is problematic. It doesn't like photo paper that isn't very thin. And even then, I'm having great difficulty with the printer. It won't scan. It started out scanning some not all of my prints. The heavier the stock, the hard it was. I had to do them one at. a time. Not optimal. Then I tried photos from the last 1980's which have the thin photo paper. Worked great one time. The VERY NEXT batch, the scanner threw an error (all lights flashing) and since, I can't get it cleared. I've tried everything that I can find on support pages. I'm even going to re download the software on a PC (was using it on a MAC). I don't think it works. Also, think its stupid that you can't submit a review without at least one photo or a link to a youtube video
1 reply from Epson Service team - 4 months ago
Hi Elload, we apologize that you are having issues with your scanner. Your Epson FF-680W includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
1 out of 5 stars
10 July, 2025
originally posted on epson.com
Does not work
If I could leave less than one star I would. This scanner is literally the worst in existence. I have to scan photos one by one and often it “jams” and I have to check my computer to see which photos scan, and if you use Microsoft, it will absolutely not show up in order. I have had to sort through thousands of photos when this scanner … you know, doesn’t scan. One by one. One by one. It brags it can take 30 photos at a time. Let me tell you. It. Does. Not.
1 reply from The Epson Team team - 9 months ago
Hi Ashleygrm, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
3 out of 5 stars
25 February, 2025
originally posted on epson.com
Good product -but it has issues.
Bought it this week and have already scanned over 100 pictures. Not bad but it does come with issues. First, if there is old tape or glue on the back of a picture, it jams. The back has to be scrapped clean and pristine. Secondly, it will not scan Polaroids. Too thick. An entire generation used Polaroid cameras so there are millions of those out there, fading and rotting. I have a flatbed scanner for those but many don't have that option.
1 reply from The Epson Team team - 1 year ago
Hi Bear69, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Sincerely, Joseph – The Epson Team.
3 out of 5 stars
24 February, 2025
originally posted on epson.com
Great Scanner - Degraded Scanning Software Capabilities
I purchased the FF-680W to expand the capabilities of my forensic investigation and engineering practice, replacing an 8-yr old DS-560 (this was a workhorse). I needed improved photo scanning capabilities and the 680 aptly meets those demands. The file management abilities of "Document Management Pro" that came with the DS-560 spoiled me. I was able to have several custom quick scan tabs that allowed a quick scan with documents scanned with detailed settings and stored at select locations (i.e. documents, checks, photos). I attempted to create customized actions in the Epson ScanSmart that came with the 680 and learned that similar customized actions are no longer available. Hence, additional steps are needed to store documents at your select locations after changing the settings for the nature of instrument saved.
1 reply from The Epson Team team - 1 year ago
Hi WV Forensic Engineer, we thank you for your feedback and apologize for the disappointing experience you’re having with your Epson FastFoto FF-680W. We’ll be sure to share the information with our product teams. If you have any other concerns about the product, we’d be happy to help. You can call Epson Support at (562) 276-4382 between 7 a.m. - 4 p.m. (PT), Monday - Friday. Sincerely, Joseph – The Epson Team
1 out of 5 stars
11 February, 2025
originally posted on epson.com
NOT a good photo scanner
Bought this unit Feb 2, 2025, it is fast and convenient BUT it is advertised as a photo scanner and it does that BUT the quality of the scan is very poor. I tried adjusting setting but could not get it to do a good job. Wish I had my $659.00 dollar back.
1 reply from The Epson Team team - 1 year ago
Hi DH24143, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
5 out of 5 stars
25 January, 2025
originally posted on epson.com
Happy With It So Far
After searching specifically for a photo scanner I decided on this Epson Scanner. The reviews were mostly positive and although it is expensive I am happy with the scanner. Setup was fairly easy with no issues. I have to say, a lot of what I am scanning are OLD photos and the automatic enhancement of the scanned image is nice. I would recommend this to my friends.
5 out of 5 stars
9 January, 2025
originally posted on epson.com
Loving it.
I got this as a gift from my late husband. I am enjoying using this machine to store all of my photographs and documents. I have had no problem using it with my MacBook Pro. I am wondering if there is a similar machine that would transfer 35 mm slides to my MacBook? That would be wonderful! Right now, I am enjoying this little gadget.
2 out of 5 stars
26 November, 2024
originally posted on epson.com
Misleading on works with Mac
I bought this to use with my 2024 iMac, as the ad said it was Mac compatible, but I was shocked that in trying to download software it seems it could only be loaded on an iPad or iPhone. I had to borrow my son's iPad (which did NOT make him happy) in order to load the software and use it to scan photos. The scanner did handle various photos beautifully, but the ads for the product are misleading. You seem lightyears behind Apple versions of OS, and that is a big flaw.
1 reply from The Epson Team team - 1 year ago
Hi RetiredCDR, we apologize that you are having issues with your scanner. Your Epson FF-680W has a one-year warranty and includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
1 out of 5 stars
15 October, 2024
originally posted on epson.com
Driver support is lagging behind
Did my analysis, read the reviews and then ordered this scanner so I could get started scanning all our old photos. Followed the instructions and when I selected my Mac OSX 15.x from the driver download page I was informed that Epson hasn’t finished the driver software that is compatible with the latest OSX. Now the scanner is sitting on my desk and I’m now checking their website every few days to see if it’s available. I’m considering sending it back and looking for a scanner that works with the latest operating system.
1 reply from The Epson Team team - 1 year ago
Hi PCNuttall, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT) Once again, thank you. Sincerely, Joseph – The Epson Team.
3 out of 5 stars
9 September, 2024
originally posted on epson.com
Great scanner except for WiFi.
Received this scanner as a Christmas gift over a year ago. Works great as far as scanning photos and documents and receipts BUT i have had no luck connecting to the WiFi at home so i have to use the USB cable to connect to my computer. I'm not sure if its the scanner or my Mac Book Air that is the problem. Don't seem to be able to find any Epson software updates either. Wonder if its better to use a windows computer.
1 reply from The Epson Team team - 2 years ago
Hi GarrBur, we are sorry to hear you are having issues with your Epson scanner. Your FF-680W includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
5 out of 5 stars
24 August, 2024
originally posted on epson.com
Great product
Absolutely love it! So fast and easy!
5 out of 5 stars
16 July, 2024
originally posted on epson.com
Great tool!
My husband and I bought this a few months ago to scan our family photo archives. We have some that had faded and b&w photos that looked muddy. Using it is easy and the photo images are nicely enhanced. I’ve just recommended it to my large extended family with the hope they’ll scan and post the photos they’ve been promising to send out!
5 out of 5 stars
14 April, 2024
originally posted on epson.com
Awesome Scanner
I just got my Epson FastFoto Scanner yesterday & I couldn't wait to use it. The install was super easy. I used it for the first time today and it is awesome! Super fast and easy to organize your photos onto your computer. I can't wait to continue with my big project of scanning my thousands of pictures i have accumulated over the last 50 years for the future enjoyment of my family to be able to view all these photographs digitally. I love it! I would recommend it to anyone and I've only used it for one day! I'm a happy customer.
5 out of 5 stars
4 April, 2024
originally posted on epson.com
Great product
An amazing product - easy to set up with the directions and downloading the app. Works fast and color corrects old photos. Very pleased. Have forwarded some files to children. One said "These are treasures".
5 out of 5 stars
20 March, 2024
originally posted on epson.com
The Best Photo Scanner I have Ever Used.
This has made scanning breeze. All photos came out great. Just a few thousand more to go!
5 out of 5 stars
10 February, 2024
originally posted on epson.com
Easy to set up and use.
I purchased this photo scanner a week ago and so very happy that I did. I literally have over 1,000 or more photos to scan. I enjoy taking photos and every single one is a special memory of my family, children and grandchildren.
2 out of 5 stars
5 December, 2023
originally posted on epson.com
Failed
Tried for a week to get it to work with my new windows 11. It says right on the box windows 10 but there’s downloadable drivers at Epson. Doesn’t work with 5G router yet either so I returned it today
1 reply from Epson Service team - 2 years ago
Hi Jethro, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department. Sincerely, Dylan – The Epson Team.
2 out of 5 stars
10 July, 2023
originally posted on epson.com
iPad limitations are disappointing
I was so excited to find a wifi enabled scanner because I don’t care to own a laptop. I immediately was prevented from downloading the set up on my iPad. I can scan with the ios app but the settings and functions are VERY limited. For example I am not able to automatically upload my photos to google drive as planned. I will attempt to move forward with my project, but its disappointing. I have a LOT of photos to scan which is why I invested in this product. I am not certain if I would recommend this product or not at this point.
1 reply from Epson team - 3 years ago
Hi iPad User, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.