SheaMoisture Raw Shea Butter, Deep Moisturizer Detangler, 8 fl oz (237 ml)
$15.99
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Guests are saying
The product has received mixed feedback from guests, with many praising its creamy texture, pleasant scent, and effectiveness in detangling and moisturizing hair. However, there is significant disappointment regarding the recent formula change, which many feel lacks the hydration and detangling power of the original version. Guests appreciate the sleek packaging and affordability, making it a popular choice for daily use, especially for those with curly or textured hair.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.3 out of 5 stars with 191 reviews
effectiveness: 3 out of 5
quality: 3 out of 5
value: 3 out of 5
50% would recommend
2 recommendations
5 out of 5 stars
11 January, 2026
originally posted on influenster.com

Great detangler and pre shampoo
The scent is a bit strong but besides that it is perfect. The brush glides through with this and I have very thick and curly hair. It cuts down on the time detangling and it feels nourishing.
5 out of 5 stars
3 September, 2025
originally posted on influenster.com

Actually works and hydrates
Love this product. I use this quite often! The texture is nice and smooth. It’s so effective and smells great. It’s such a great value and sleek packaging.
5 out of 5 stars
4 August, 2025
originally posted on influenster.com

Great moisturising detangler
Great creamy texture , light Shea butter scent and packaged in a handy size bottle very effective at detangling and moisturising hair . Ingredients include Shea butter , Sea Kelp and Argan Oil .
5 out of 5 stars
23 July, 2025
originally posted on influenster.com

Great products
I love raw shea butter smell. I think the product is very effective in making sure my hair is okay. Packaging is good also and worth the costs. I will buy.
1 out of 5 stars
12 July, 2025
originally posted on sheamoisture.com

Trash!! Flaky Mess
The new product is trash. It was better when it was the Extra-Moisture the clear version. This mess is white and leave residue, doesn’t moisturize it actually drys my hair. I’m so disappointed.
1 reply from SheaMoisture Consumer Services team - 9 months ago
We apologize for any inconvenience caused by our Raw Shea Butter Moisturizing Detangler. Your satisfaction is our priority. Please reach out to our Consumer Services team at support@sheamoisture.com with your contact details and the ref id: 51785172 so we can address your concerns promptly.
5 out of 5 stars
14 June, 2025
originally posted on influenster.com

Love
Such a great texture!! Works smoothly by putting on fingertips and rubbing through hair. Smells amazing and the scent is long lasting. Great to pair with their shampoo and conditioner!
1 out of 5 stars
11 June, 2025
Why fix it if its not broken
Please bring back version 1.0 that had marshmallow root in it. That product carried my natural hair by itself. It was a perfect product that kept moisture in my hair for 4-5 days.
5 out of 5 stars
4 June, 2025
originally posted on influenster.com

10/10
I love this product i use it every single day i love the texture and how it doesn’t weigh down my hair. The price is also very good for how much you get of this product. It smells amazing and has cute sleek packaging. I highly recommend.
1 out of 5 stars
14 December, 2024
originally posted on sheamoisture.com

Not moisturing and full of residues
Please, bring back the first version. It was much more moisturing and detangling.
1 reply from SheaMoisture Consumer Services team - 1 year ago
We're sorry to learn that you're no longer happy with our Raw Shea Butter Moisturizing Detangler! Consumer feedback is really important to us, and we'd like to learn more - please email our team directly at support@sheamoisture.com and share ref ID: 50137714, so we can ask you some questions. We hope to hear from you soon.
5 out of 5 stars
Thumbs up graphic, would recommend
13 December, 2024Verified purchase
Love it
I still love this so much works good for my hair hard to find anymore tho !
5 out of 5 stars
19 October, 2024
originally posted on sheamoisture.com

Deep Moisturizing Detangler w/Sea Kelp & Argan Oil
I'm glad that I have finally purchased SM's detangler with sea kelp and argan oil, but I hate that I am JUST giving it a try. Every year, when the weather becomes colder and dryer and I am subjected to dry indoor heat, my naturally curly and wavy hair becomes dry and unmanageable. I have tried watery to milky sprays and even thick, buttery creams, hoping they would all solve my dryness issue. THIS detangler is the perfect consistency for my hair (a MEDIUM lotion-like creaminess). I shampoo once weekly, and while still in the shower, generously oil my natural hair and ends with plain jojoba oil, apply a quarter-size amount of detangler to each of my hair's four sections, comb through with my Unbrush, and let my hair air dry in two large plaits before styling. This detangler contains the right amount of glycerin and oils to keep my hair moisturized, conditioned, and feeling supple between my weekly shampoos. And the smell is wonderful. It has an amber-like aroma that isn't cloying, is light, and leaves the hair smelling fresh and clean. If you are a woman who also DISLIKES the beachy smells of coconut, cocoa butter, mango, peach, and heavy floral or candy like fragrances that are commonly marketed to black women's hair products, then the eastern-like aroma of amber in this detangler may be especially pleasing to you as well.
1 out of 5 stars
1 October, 2024
originally posted on sheamoisture.com

Where's the original formula????!!!???
The original formula was amazing and truly moisturized. This new stuff dulls my hair and is of NO comparison to the original. I'll repurchase if and when the old stuff returns. The look, consistency, and color is even different!
1 out of 5 stars
Thumbs down graphic, would not recommend
10 July, 2024
Not Again!!!
This formula is really bad. I am very disappointed with Shea moisture. This is the second time they have changed the formula for their detanglers. First it was the low porosity detangler which was a staple of mine. Then I switched to this one and they changed the formula for this. Now I must find a replacement for this.
1 out of 5 stars
7 July, 2024
originally posted on sheamoisture.com

NOT IMPROVED FORMULA
I used to use the original version of this product which was amazing. My hair looked moisturised for days and people always use to comment on that. The detangling aspect was also very impressive. This new formula seems to be nowhere near the same level of hydration / moisturisation. In fact my hair looks extremely dry and I havent changed anything else in my hair care routine / diet/ lifestyle
1 reply from Sheamoisture's Consumer Services team - 2 years ago
We sincerely appreciate you taking the time to share your thoughts. We're really sorry to hear about your experience with the performance of our Raw Shea Butter Moisturizing Detangler. We understand how important it is to use a product that suits you, especially when you've been using it for so long. Your feedback is important to us - please contact our Consumer Services team at support@sheamoisture.com with your contact details and the ref ID: 47977676 so we can gather more details and assist you further.
1 out of 5 stars
26 May, 2024
originally posted on sheamoisture.com

Ineffective Product
Please bring back the original Extra Moisture Detangler. Your new formulation is ineffective.
1 out of 5 stars
26 April, 2024
originally posted on sheamoisture.com

The original was great this is TERRIBLE
The previous formula was the only product that worked for my tight, coily hair. My curls have been dry and brittle ever since they made the change. I was a Shea Moisture super fan for 10 years, now I’m forced to try other brands to save my hair. PLEASE bring the original back 😭.
1 reply from Consumer Support team - 2 years ago
We truly appreciate you taking the time to share your feedback. The formulation of our Raw Shea Butter Moisturizing Detangler hasn't changed, and we're sorry to learn that you had this experience with it. Please connect with our team directly at support@sheamoisture.com, and share ref ID: 47231328, so we can ask a few questions. We look forward to hearing back from you!
1 out of 5 stars
13 April, 2024
originally posted on sheamoisture.com

What happened to the transitioning milk
I’m so sad this product was amazing and now I can’t find it anywhere
1 out of 5 stars
20 March, 2024
originally posted on sheamoisture.com

Zero slip
This has absolutely no slip to it whatsoever, in fact, it actually made my hat MORE difficult to detangle than had I put nothing in my hair. And I’m talking about the old formula here. Perhaps the new version is better. Of course, all the more recent reviewers seem to HATE the new formula, but this happens ANY time a product gets reformulated so I take them with a grain of salt. Whoever a product gets reformed, everyone gets super angry and say that it’s awful but tbh I think that’s just mental most of the time, people convince themselves that they hate it just because it’s new. It does smell wonderful though, as the entire raw shea line does.
1 reply from Shea Moisture Consumer Services team - 2 years ago
Thanks for reaching out. We're sorry our Raw Shea Butter Moisturizing Detangler didn't work for you. We appreciate feedback like yours, and it helps us improve our products - please connect with our team directly at support@sheamoisture.com, and share ref ID: 46864102, so we can gather more information. We look forward to hearing back from you!
2 out of 5 stars
21 February, 2024
originally posted on sheamoisture.com

PLEASE BRING BACK THE ORIGINAL FORMULA!
The first Shea Moisture product I purchased was original Moisturizing Detangler and I was sold. It was the best hair product I've ever tried for moisturizing and detangling my coarse, kinky, dry hair. The new formula is not the same. I have been using it but only until I find a replacement. I've tried other Shea Moisture lines and nothing works for me like the original formula. Based on the reviews, you're losing alot of loyal customers who are disappointed with this formula change. Take a page from Coke - they changed the original formula but were smart enough to bring it back...
1 reply from Consumer Support team - 2 years ago
We're sorry to learn that you're no longer happy with our Raw Shea Butter Moisturizing Detangler! Consumer feedback is really important to us, and we'd like to learn more - please email our team directly at support@sheamoisture.com, and share ref ID: 46573022, so we can ask you some questions. We hope to hear from you soon.
1 out of 5 stars
29 January, 2024
originally posted on sheamoisture.com

Please bring back the old formula!
Please bring back the old formula! I have tried so many leave ins and nothing works as good as the OLD FORMULA did.