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Shark PowerDetect Upright Vacuum AZ3901 12" Cleaning Path Purple: HEPA Filter, Pet Hair, Multi-Surface - 2 of 4Shark PowerDetect Upright Vacuum AZ3901 12" Cleaning Path Purple: HEPA Filter, Pet Hair, Multi-Surface - 3 of 4Shark PowerDetect Upright Vacuum AZ3901 12" Cleaning Path Purple: HEPA Filter, Pet Hair, Multi-Surface - 4 of 4
Shark PowerDetect Upright Vacuum AZ3901 12" Cleaning Path Purple: HEPA Filter, Pet Hair, Multi-Surface - 1 of 4

Shark PowerDetect Upright Vacuum AZ3901 12" Cleaning Path Purple: HEPA Filter, Pet Hair, Multi-Surface

$349.99 reg $549.99
Sale save $200.00 (36% off)

In Stock

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At a glance

About this item

Highlights

  • POWERFUL AND INNOVATIVE: This ultra-powerful vacuum has incredible suction power and features Shark's most innovative cleaning technologies.
  • DUOCLEAN DETECT: The two-brushroll system automatically senses hidden dirt, debris, and hair and reacts by boosting suction power and brushroll speed for optimal performance.
  • DIRT DETECT: Intelligent sensors detect hidden dirt, debris, and hair embedded deep inside carpets, and POWERDETECT automatically boosts cleaning power to devour it.
  • EDGE DETECT: Automatically increases suction power when near edges or walls for maximum cleaning performance in corners, along edges, and even under baseboards—no need for extra attachments or a broom and dustpan to clean those hard-to-reach areas.
  • FLOOR DETECT: The powerful ultrasonic sensor detects whether you’re cleaning bare floors or carpets, and POWERDETECT reacts by automatically adjusting suction power and brushroll speed to deliver optimal performance on all surfaces.
  • DIRECTION DETECT: Suction power in both forward and reverse: Shark’s Direction Detect sensor recognizes your vacuuming direction and automatically sends powerful suction wherever it’s needed, for maximum cleaning in both forward and reverse, saving you time.
  • POWERED LIFT-AWAY®: Lift away the lightweight pod for motorized cleaning under furniture, or detach the nozzle to clean hard-to-access spaces above the floor.
  • NO HAIR WRAP: The self-cleaning brushroll delivers powerful pet hair pickup without wrapping hair.
  • GUARDS AGAINST BAD ODORS: Odor Neutralizer Technology guards against bad odors inside your vacuum to help freshen your home.
  • INCLUDED TOOLS: Includes powerful cleaning tools for tackling hard-to-reach areas, furniture, and pet hair.

Description

The Shark® POWERDETECT™ SPEED upright vacuum has incredible suction and powerful hair pickup. It’s designed with Shark’s most advanced technologies* to clean debris on both floors and carpets, when moving forward or in reverse, in corners, and along edges. Detect Technology automatically optimizes suction power and brushroll speed whenever you need it. The DuoClean® Detect nozzle grips & captures more dirt, debris, and hair,** while Odor Neutralizer Technology guards against bad odors inside your vacuum. Anti-Allergen Complete Seal Technology® captures and traps 99.99%*** of dust, dander, and allergens inside the vacuum, keeping them out of the air you breathe. Shark’s breakthrough Detect Technology combines with incredible suction power in just one word: POWERDETECT. *Based on the number of features that autonomously alter cleaning performance. **Based on a geomean of combined tests -IEC62885-2 Sec 5.3 FWD, IEC62885-2 Sec 5.3 REV, IEC62885-2 Sec 5.5 FWD, IEC62885 Sec 5.5 REV vs. upright market. ***Based on ASTM F1977, down to 0.3 microns. Allergens refers to non-living matter.

Dimensions (Overall): 46.1 Inches (H) x 10.65 Inches (W) x 12 Inches (D)
Weight: 16.5 Pounds
Features: Dual Edge Cleaning, Anti Allergen Seal, Self-Cleaning Brushroll, Detachable Canister, Pet Hair Pick-Up
Capacity (Volume): 20 Quart
Cable/Cord Length: 30 Feet
Includes: Upholstery Tool, Dusting Brush, Crevice Tool
Wattage Required: 1416 Watts
Number of Speeds: 3
Bag Type: Bagless
Cleaning Path Width: 12 Inches
Recommended Surface Application: Multi-Surface, Carpet, Outdoor Hard Surfaces, Hard Floor, Hardwood
Filter Type: HEPA
Amps Required: 11.8 Amps
Hose Length: 2 Feet
Power Source: Electric
Battery: No Battery Used
Warranty: 5 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 92409231
UPC: 622356643870
Item Number (DPCI): 329-00-3084
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 31 inches length x 13.0709 inches width x 10.9449 inches height
Estimated ship weight: 20.6 pounds
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: does this have led lights on the wand

submitted by Constance - 1 year ago
  • A: The model I bought from Costco did not have a light on the wand

    submitted byHezra - 9 months ago
  • A: Yes, it does have a light on the wand!!

    submitted byrbgate - 1 year ago
  • A: Mine came with a light

    submitted byDawn - 5 days ago
  • A: No, this unit does not have LED lights on the wand.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert

Q: How heavy is this item?

submitted by Jules3819 - 2 years ago
  • A: From Specifications: Weight: 16.5 Pounds

    submitted byMculig - 1 year ago
  • A: It's much more heavy than any other Shark I've owned by far!!

    submitted byAjogoe - 1 year ago
  • A: This Shark weighs 12.5 lbs.

    submitted bySharkNinja Product Expert - 2 years ago
    Brand expert

Q: What attachments are included?

submitted by blymoose - 2 years ago
  • A: This Shark vacuum includes an upholstery tool and crevice tool.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert
  • A: The Shark PowerDetect comes included with the Upholstery Tool, Pet crevice tool and Precision Duster.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert

Q: I have lots of long hair to vacuum. How does the anti-hair tangling on the brushes work?

submitted by KM - 2 years ago
  • A: This vacuum and the anti hair tangling brushroll has worked amazingly for our home! I was a skeptic as I have long curly hair and we also have a Great Pyrenees, but I haven’t had to clean the brush roll once yet and have been using it 1-2x times a week for over two months. Every other vacuum I’ve used I’ve had to clean the clogged brush roll every other use.

    submitted bytvbrown27 - 2 years ago
  • A: The Shark PowerDetect Upright Vacuum features a self-cleaning brush roll, which actively removes hair as you vacuum. The anti-hair wrap technology uses a combination of bristle guards and a continuously rotating brush roll to prevent hair from wrapping around the roller, making it ideal for homes with long hair or pet hair. Regular maintenance, such as checking the brush roll for buildup, will help keep it working efficiently.

    submitted bySharkNinja Product Expert - 1 year ago
    Brand expert

Q: Is it Self propelled?

submitted by Clip - 2 years ago
  • A: I own this vacuum and yes, it is self propelled on carpets but not on hard floors.

    submitted byrbgate - 1 year ago
  • A: This vacuum isn't self-propelled.

    submitted bySharkNinja Product Expert - 2 years ago
    Brand expert

Q: does this vacuum have a light

submitted by Jeannie - 5 months ago
  • A: Yes, the Stratos has headlights that illuminate the floor to help you see dirt and debris while vacuuming.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: How does it work on a wool area tub that should be vacuumed like a hardwood floor?

submitted by Sandy - 7 months ago
  • A: Use the Hard Floor setting or turn off the brush roll. This gives gentle suction like hardwood cleaning, protecting wool fibers.

    submitted bySharkNinja Product Expert - 7 months ago
    Brand expert

Q: Does the canister lift away from vacuum? I like to remove the canister and vacuum under beds and stairs.

submitted by Rm Brady - 9 months ago
  • A: Yes, the PowerDetect features Lift-Away technology, which allows the pod (containing the canister) to detach from the vacuum body. This makes it easy to clean under beds, stairs, and other hard-to-reach areas.

    submitted bySharkNinja Product Expert - 9 months ago
    Brand expert

Q: Does this Powerdetect model work well on tile?

submitted by Jesus R - 9 months ago
  • A: Hi Jesus. Yes, it does. The ultra-sonic sensor detects the floor type and automatically adjusts suction and brushroll speed for optimal performance on all surfaces, including tile.

    submitted bySharkNinja Product Expert - 9 months ago
    Brand expert

Q: What is the SKU number for this product?

submitted by Antonio - 10 months ago
  • A: The model/SKU number for the PowerDetect is AZ3901.

    submitted bySharkNinja Product Expert - 10 months ago
    Brand expert
WARNING:Cancer and reproductive harm For more information, go to https://www.p65warnings.ca.gov/

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Guests are saying

This vacuum offers powerful suction and effective cleaning capabilities, making it a great choice for households with pets and various floor types. Guests appreciate its ability to pick up dirt, hair, and debris efficiently. However, concerns arise regarding its weight, cord stiffness, and issues with clogging, particularly with pet hair. Overall, it is a solid investment for deep cleaning, but potential buyers should consider its limitations in maneuverability and design.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    3.8 out of 5 stars with 373 reviews
    52% would recommend
    25 recommendations
    5 out of 5 stars
    Thumbs up graphic, would recommend
    16 July, 2026Verified purchase

    Great purchase!

    Absolutely love this vacuum!!! One of the best I've ever had. Has great suction, love the attachments. Is a little heavy but was expecting that since it has a larger motor. Highly recommend!!!
    Dawn
    Did you find this review helpful?
    2 out of 5 stars
    12 July, 2026
    originally posted on sharkninja.com
    Image

    After doing good at 1st it isn't working like it s

    When I 1st got it it seemed to work well. Now I have to keep emptying the small cup often because it doesn't get my cat and dog hairs. And I keep cleaning the filters after every use. My other lift away has a bigger collection cup and picks the hair up on the 1st pass. Prefer the left away. Mad I spent the money on this one when it has left me down. And saying it gets pet hair you would think it would have a bigger collection cup.
    1 reply from SharkNinja team - 5 days ago
    Hi there, Thank you for sharing your feedback. We're sorry to hear that your PowerDetect Upright hasn't been meeting your expectations, especially when it comes to picking up pet hair and the frequency of emptying the dust cup and cleaning the filters. We'd like the opportunity to troubleshoot these concerns with you and help ensure your vacuum is performing as intended. Please reach out to our team using the link below so we can take a closer look and assist further: https://support.sharkninja.com/contact-us We appreciate you bringing this to our attention and hope to help improve your experience. Sincerely, Shark Home
    Flipper 58
    Did you find this review helpful?
    5 out of 5 stars
    12 July, 2026
    originally posted on sharkninja.com
    Image

    Long time Sharp customer

    Long time Sharp vacuum user. No other company has this level of suction power. There is however a few features that are not our favorite. The electronic motor has a delay that before you can start sweeping. The quality of the material is honestly disappointing. After a few weeks of use we can feel the connection between the wand and the sweeper head is starting to wear. The worst item of this model is the quality of the electric cord. At this price point one would think the cord would be more flexible.
    Stablers
    Did you find this review helpful?
    5 out of 5 stars
    11 July, 2026
    originally posted on sharkninja.com
    Image

    Best money I’ve ever soent

    In 15 years I’ve owned two shark vaccuns. I have my daughter my first one when she moved out. I bought this one and it’s even better than the first. I have two cats and this picks up their fur amazingly well. My daughters just quit working as it’s pretty old. I am going to recommend this one for her.
    UCHusky
    Did you find this review helpful?
    1 out of 5 stars
    11 July, 2026
    originally posted on sharkninja.com
    Image

    Constantly tripping power

    This vacuum is constantly tripping our power when switching between modes. Absolutely hate it. Smarter is not always better
    1 reply from SharkNinja team - 4 days ago
    Hi Jen, Thank you for sharing your experience. We're sorry to hear your POWERDETECT Upright is tripping the power when switching between modes. We know that's the last thing you want when you're just trying to get the vacuuming done, and it can really take away from the experience. We'd recommend taking a look through our troubleshooting guide, as it may help identify what's causing the issue: https://support.sharkninja.com/article/AZ4000-Series-Shark-POWERDETECT-Upright-Vacuum-Troubleshooting-Guide-ca?redirect=false If the problem continues, we'd love the opportunity to work through it with you and take a closer look at your unit. Please reach out to our team using the link below: https://support.sharkninja.com/contact-us We appreciate your feedback and hope we can help get things working the way they should. Sincerely, Shark Home
    JenS 921
    Did you find this review helpful?
    5 out of 5 stars
    10 July, 2026
    originally posted on sharkninja.com
    Image

    Suction king

    I don’t normally take the time to write reviews but this vacuum is amazing!! We have pets and very thick carpet & it’s not a problem for this vacuum. No issues so far. I am very pleased!
    Alixloo
    Did you find this review helpful?
    2 out of 5 stars
    7 July, 2026
    originally posted on sharkninja.com
    Image

    Not built for area rugs

    I bought this to replace my Shark Navigator. I like the detect system, but it does not register well from hardwood to rugs. With the roller on the rugs, you cant pull backwards, it jams up and the vacuum stops. My Navigator I was able to flip to plush carpet and could do the rugs, even by switching to plush, this vacuum cant do rugs, the roller jams and you have to shut off and restart. I do have plush carpet in the basement, and it does fine, just seems to have issues with area rugs. I have a long coat dog so I wanted something that wasnt going to tangle and plug while using.
    1 reply from SharkNinja team - 13 days ago
    Hi there, Thank you for taking the time to leave a review. We're sorry to hear you're experiencing difficulty with area rugs on your POWERDETECT vacuum. We understand how frustrating this can be, especially when you were expecting an upgrade from your Shark Navigator and need a vacuum that can handle pet hair from your long-coated dog. We recommend reviewing the troubleshooting steps in the guide below: https://support.sharkninja.com/article/AZ4000-Series-Shark-POWERDETECT-Upright-Vacuum-Troubleshooting-Guide-ca If the troubleshooting steps do not resolve the issue, the guide will direct you to our Customer Service team for further assistance. We also appreciate your feedback regarding the vacuum's performance on area rugs and the transition from hard floors to rugs. We'll be sure to pass your comments along to our product team for review. Kind regards, Shark Home
    clk1977
    Did you find this review helpful?
    5 out of 5 stars
    4 July, 2026
    originally posted on sharkninja.com
    Image

    AMAZING

    This thing has suction like no other. I was so disgusted the first time I vacuumed only part of my home. I vacuum all the time but when I used the shark detect, it pulled up SO MUCH dirt. My carpet even looks like it was cleaned. Amazing!
    Detect
    Did you find this review helpful?
    5 out of 5 stars
    1 July, 2026
    originally posted on sharkninja.com
    Image

    Excellent MachineBack Saver

    My son got me the power detect upright this has been the Best vacum. It is self propelled Excellent suction power you can see it sucking the dirt to it. Wow itz awesome my son got one for himself as well thhat his 4 yr old daughter uses. We are a Shark family i do rsccomend the scent pod is excellent and i like that you can switch power from carpet to hardwoods. Keep up the excellent work. I just seen the new shark transformer trio gosh now im gonna have to trade up and get one of them. Gotta have it. Only the Best at picking up hair and not cling to roller great edge suction the dirt just bounces right to it and if theirs dirt it detects it and kicks in high gear and once its got it all you can hear motor slow down i love it and very light weight. My back is broke and i still can use my shark.
    Merby Maid
    Did you find this review helpful?
    4 out of 5 stars
    25 June, 2026
    originally posted on sharkninja.com
    Image

    Short hose for attachments

    I love this vacuum but for one thing. When you detach the hose to use the tools and clean above floor, the hose is very short. When you quickly reach the limits, the whole unit tips over. Dust in the collection cup gets stirred up and sucked into the filter. This would all be correctable if Shark made an extension to the hose as an accessory. They do not. They should IMHO.
    Shorthose
    Did you find this review helpful?
    1 out of 5 stars
    20 June, 2026
    originally posted on sharkninja.com
    Image

    Don't waste your money!

    Most miserable vacuum cleaner ever. Don't waste your money. I had a Dyson for years but when we had a smoke incident in our house last fall and I needed a vac quickly and I couldn't find another Dyson I purchased this Shark. Let me tell you what I believe are poor design issues: 1) Very heavy to carry and to push. 2) Hose isn't long enough so when you need to vacuum using the hose and an attachment the vacuum repeatedly falls over. So now I have to try and balance the vac with my foot while vacuuming. 3) It's dangerous. I was vacuuming under the bed and vac fell over and hit me in the head. The hard plastic on the vac really hurt. Keep kids and pets away. 4) When you're using the hose to vacuum the touch choices to select different carpet/floors are in the way and you'll accidentally keep changing the type of flooring. 5) You have to keep cleaning the sensors or the vacuum will keep changing the selection of the type of flooring because it can't sense correctly. 6)Dirt cannister is on the front so you can't vacuum under anything. I'm sorry for straying Dyson. One day I hope to be able to return to you!
    1 reply from SharkNinja team - 27 days ago
    Hi there, Thank you for taking the time to share your detailed feedback on the POWERDETECT. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. To help improve usability, you can place the vacuum into Lift-Away mode to make it easier to move and handle. You may also find it helpful to attach your cleaning tool directly to the end of the wand with the pod removed, as this can provide better control, extend reach, improve maneuverability, and make cleaning under furniture easier. Your feedback regarding safety and the touch controls has been noted and shared with our team. If you continue to experience issues, including concerns with the sensors, please don’t hesitate to reach out to us for further assistance. We appreciate you giving Shark a try and hope we can work toward a better experience for you. Support Link: https://support.sharkninja.com/contact-us Kind regards, Shark Clean
    Miss my Dyson
    Did you find this review helpful?
    3 out of 5 stars
    14 June, 2026
    originally posted on sharkninja.com
    Image

    Great suction, but changed some features.

    This is the third Shark vacuum that I have owned, and I have to say, I’m disappointed in this newest design. The biggest issue is that you can’t separate the canister from the stick. That was always the best feature so you could get under furniture. Now you have to separate the stick from the canister and use a floor attachment, which doesn’t come with the machine. Another thing they changed was they shortened the electrical cord by about 5 feet. My old Shark I could clean my entire house using 3 outlets, now it takes 5. It still has the same great suction, but to change some of the best features, I don’t know if I would buy another one.
    1 reply from SharkNinja team - 1 month ago
    Hello there, Thank you for your continued loyalty and for sharing your feedback. We’re sorry to hear this model didn’t meet your expectations, especially regarding the design changes and cord length. We’ll be sure to pass your comments along to our product team. We’re glad the suction is still working well, and we appreciate your honest review. If you need further assistance, feel free to contact our customer support team. https://support.sharkninja.com/contact-us Kind Regards, Shark Home
    Willyep2
    Did you find this review helpful?
    5 out of 5 stars
    13 June, 2026
    originally posted on sharkninja.com
    Image

    Are you kidding me?

    I had an expensive Dyson vacuum cleaner that I felt like just wasn’t getting the dog hair up well enough. So I took a leap and bought this Shark AZ 4000. I am so disgusted that people were in my house with all that dog hair in my carpet when I thought it was clean! I vacuumed the same carpet seven times over the course of the last two days and I’m still getting old dog hair out of it. If you have a dog you need this vacuum. I’m ordering one for all of my children!
    Denise716
    Did you find this review helpful?
    5 out of 5 stars
    11 June, 2026
    originally posted on sharkninja.com
    Image

    Great vacuum

    Just bought this vacuum. So far im highly impressed. It has some very strong suction. Love everything about it.
    CDB3
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    5 June, 2026Verified purchase

    Don't buy it

    item is awful. power detect always reverts to another option on its own, smells, you can't find the replacement filters and odor neutralizer cartridge, they are always out of stock. I have to turn it off and back on to revert settings to start back to a powerful suction. I've had this product for 1 year now and it was not worth the $500 I spent on it.
    1 reply from SharkNinja Product Expert team - 1 month ago
    Hi Martha, Thank you for your review and for bringing this to our attention. We’re disappointed to hear about the issues you’ve experienced, including the Power Detect settings changing on their own, the odor concerns, and the difficulty finding replacement filters and odor neutralizer cartridges. We’d like to provide product support and help troubleshoot this with you to better understand what may be causing these issues. Please contact our customer service team at 1-855-427-5127, Monday to Friday from 9 a.m. to 9 p.m. ET, or Saturday from 9 a.m. to 6 p.m. ET, and we’ll be happy to assist. Kind regards, Shark Home
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    3 June, 2026
    originally posted on sharkninja.com
    Image

    WOW!

    I bought this brand and model after doing lots of research, as I have 4 dogs and want to get my carpets and furniture super clean. I just received mine and used it. Let me say, WOW! The power on this thing is AMAZING! I vacuumed half my carpet with my Dyson and the other with this and its amazing how much more it pulled up! I then went over the other half and pulled up more. Its already trying to fluff up the carpet thats matted. I already love this vacuum so much! I won't buy a different brand after using this one.
    Amazed!
    Did you find this review helpful?
    5 out of 5 stars
    1 June, 2026
    originally posted on sharkninja.com
    Image

    AMAZING!

    I've used this product just twice and I'm already in love. This is my third Shark and I've loved all three of them. But the features on this one are truly amazing. Worth every penny.
    Jersey Gal
    Did you find this review helpful?
    2 out of 5 stars
    31 May, 2026
    originally posted on sharkninja.com
    Image

    I’ve had better

    I was hoping this would be better than the reviews, but I had to find out for myself. It keeps powering down when it thinks it’s clean. Believe me, it’s not clean. I could fill the container with pet hair multiple times going over the same areas in an hour with my last Shark. Tools keep falling off the storage pegs. Cord is stiff and a pain to deal with. Dirt receptacle is small. IMO, not worth the price. I’ve had better.
    1 reply from Sharkninja team - 2 months ago
    Hi Liz, Thank you for your feedback. Having the unit stop mid-clean, struggling with pet hair pickup, and dealing with design issues like loose tools and a stiff cord can take away from the overall experience. That’s really frustrating, and it makes sense you’d feel let down when the performance isn’t matching what you expected. Something about what you’re describing doesn’t sound quite right. This unit does not have a feature that shuts it down once it thinks an area is clean, so it’s possible you may be experiencing an intermittent power issue instead. We’d recommend going through our self‑help troubleshooting guide: https://support.sharkninja.com/en-CA/article/AZ4000-Series-Shark-POWERDETECT-Upright-Vacuum-Troubleshooting-Guide-ca If the behavior continues after following those steps, please follow the directions provided at the end of the guide. Alternatively, please contact us directly here so we can review your unit further and assist you: https://support.sharkninja.com/en-CA/contact-us Kind Regards, Shark Home
    Liz315
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    22 May, 2026Verified purchase

    Never been so disappointed with shark and spent so much money

    This thing is clunky, ruined our rugs, the "self cleaning" roller gets clogged all the time I can't vacuum my washable large area rug with it because its too thin and tries to vacuum it up. its ruined all the edges and corners of my rugs. its so heavy to do stairs with.the self roller clogs all the time with my hair and mt dogs hair.. at least I can see it clogged cuz all the hair sticks out. and this is the most expensive vacuum by far I have bought from shark.. so disappointed..
    1 reply from SharkNinja Product Expert team - 2 months ago
    Hi there, thank you for sharing your feedback. We’re very sorry to hear about the issues you’ve been experiencing with reduced suction, clogs in the self-cleaning roller, and difficulty using the unit on rugs and stairs. We understand how frustrating this must be, especially when it doesn’t align with what you’ve come to expect from our products. This is certainly not the performance we want for you, and we’d appreciate the opportunity to look into these concerns more closely to ensure everything is functioning as it should. Please reach out to our customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team will be happy to review the issues with you and help determine the best next steps to resolve them. Kind regards, Shark Home
    melarson09
    2 guests found this review helpful. Did you?
    5 out of 5 stars
    20 May, 2026
    originally posted on sharkninja.com
    Image

    Perfect vacuum

    I’ve had this vacuum for a little over a year now and out of the 3 vacuums I have had before, this one is by FAR the BEST. I love the accessories, I’ve never had any mechanical issues, it picks up dust, dirt, hair, cat litter, etc. SO WELL. I’ve never gotten any hair tangled in the brush roll and the first brush roll is so easy to take out and clean around that area.
    AnonBee
    Did you find this review helpful?

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