Shark Navigator Swivel Pro Upright Vacuum NV181 12" Cleaning Path Red

A: Open the air vent on the handle all the way for plush carpet ..it helps reduce suction but still will pick up dirt and hair.

A: Maybe check down a couple questions regarding setting the “airflow”

A: My Pro is extremely difficult to use on my new plush carpet. I contacted Shark but as much as I like it, I need to buy another vacuum now bc it does not have a height adjustment don't want to ruin it.

A: We're so sorry to hear that you’re having trouble with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.

A: NO! No shark is- even a soft carpet or rug that doesn’t even look long it’ll get stuck, and stop- or suck it into the machine. It’s crazy. Otherwise I love shark but

A: The Shark Navigator Upright Vacuum NV181 is engineered to deliver exceptional cleaning performance across a wide range of surfaces, making it an ideal choice for diverse flooring types. Whether you have hardwood floors, tile, or carpets, it is equipped to tackle dirt, dust, and debris effectively.

A: Hi! We confirm that our Shark Navigator Swivel Pro is suitable for carpeted floors.

A: Ours broke within 6 months and cannot find a replacement hose for this model

A: This one will break too- plastic. Like a fellow user wrote, mine too broke within 3 mos of usage-I cannot find a replacement wand with hose for less than $67. No more sharks.

A: Yes, the hose for the unit is made of plastic.

A: Yes, the Navigator Swivel Pro is designed for both carpet and hard floors, making it suitable for wood floors. It features a brushroll shutoff (hard floor mode) that stops the agitator to prevent scratching, while using strong suction to remove debris.

A: It picks up cat litter very well.

A: Yes, the Navigator® Swivel Pro can pick up cat litter. It has strong suction to collect litter without scattering it. For best results, empty the dust cup before cleaning and keep filters clean.

A: I use a little bit of Dreft laundry detergent in warm water to wash the foam filter. Works well without ruining the foam!

A: For the Shark NV181, only the foam and felt filters are washable. Rinse them with water and let them air dry for 24 hours. The HEPA filter is not washable; tap it gently to remove dust or replace as needed.

A: I use mine on hard surfaces. Just make sure you turn off the brush roller.

A: You can use it on hard floors like tiles and marble floors.

A: It is bagless, it has a dust cup

A: The Navigator is a bagless vacuum. It uses a dust cup that you empty, so there are no bags to replace.

A: No, the Navigator does not have a retractable cord. It uses a standard cord that must be manually wrapped for storage.

A: No it does not have a retractable cord

A: We're sorry to hear your vacuum has stopped working, especially if the beater bar quit turning and now the unit won’t power on—even though the belt looks fine. That’s definitely not the performance we expect from our products. Please give Shark Customer Service a call at 1-855-427-5127. We’re available Monday–Friday, 9 AM – 9 PM ET, and Saturday, 9 AM – 6 PM ET, and we’ll be happy to help troubleshoot and get your vacuum back up and running.

A: Check to see if you have plugged in the vacuum.