Shark Navigator Lift-Away Deluxe Upright Vacuum NV360 9.5" Cleaning Path Blue
$199.99
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The Shark Navigator Lift-Away Deluxe Vacuum is a versatile cleaning tool that excels in suction power, making it ideal for both carpets and hard floors. Its lightweight design and detachable canister enhance maneuverability, allowing guests to easily clean stairs and hard-to-reach areas. While some guests appreciate its strong performance, others have noted concerns about its weight and design features. Overall, it offers a reliable solution for maintaining a clean home, especially for pet owners.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 2808 reviews
65% would recommend
1196 recommendations
3 out of 5 stars
31 March, 2026Verified purchase
(no review title)
I should have done a little more research to many snaps & buttons,not comfortable with the swivel handle,my old vacuum had a retractable cord miss that the suction seems ok
5 out of 5 stars
Thumbs down graphic, would not recommend
29 March, 2026Verified purchase
(no review title)
great
4 out of 5 stars
29 March, 2026
originally posted on sharkninja.com
Works well on pet hair
I have two German Shepherds. It picks up the hair very well. I didn’t realize I needed the extender because if you don’t also buy the extender, it doesn’t really work very well once you detach the hose part. It top over very easily.
5 out of 5 stars
29 March, 2026
originally posted on influenster.com

Gets Every Bit of Dirt on All Flooring Types
I purchased my second Shark vacuum after trying a couple different brands and never feeling like I was able to get the same level of clean as my previous one. Switching back to Shark was the right choice! This vacuum easily maneuvers to get every corner and leaves nothing behind, with the perfect cord length that has great reach but is easily stowed when not needed! It's fairly light and glides easily across all floors. The dirt/dust compartment is also super easy to remove and dump.
1 out of 5 stars
28 March, 2026Verified purchase
(no review title)
Horrible don’t buy
2 out of 5 stars
28 March, 2026
originally posted on sharkninja.com
Not satisfied, its heavy to lift up&manipulate
[This review was collected as part of a promotion.] I love SHARK brand, but I really don't like this vacuum from following reasons. It is super heavy to manipulate with it for me! I cannot get the hose under beds/furniture due to bulky big dust-bin. The cord is extremely annoying as it is always get under the rotating brush; there is missing some clever hook for securing the cord. Advantages are: it is very strong powerful sucction power and big dust-bin, low noise. That's it. I will never buy this model again. NEVER. I used to love the model with the upper dust-bin - super light, easy to get under furniture and beds...strong.
1 reply from Sharkninja team - 4 days ago
Hi there, Thank you for taking the time to share such thoughtful feedback with us. We understand how disappointing it is when a vacuum doesn’t feel comfortable to use in your home, especially when you’ve had a positive experience with a previous Shark model. The concerns you mentioned, the weight, difficulty getting under furniture, and challenges with the cord, are all completely valid, and we appreciate you explaining how these design elements impact your cleaning routine. We’re also glad to hear you’ve found strong suction power, a large dust‑bin, and low noise levels to be positives, even though this particular model didn’t meet your expectations overall. Your experience and feedback are incredibly important to us, and we’ll be sure to pass your comments along to the relevant teams for review as we continue improving our products. Kind Regards, Shark Home.
5 out of 5 stars
27 March, 2026
originally posted on sharkninja.com
I love this new tool!!!!
Years ago I purchased a Shark stick vacuum with the motor at the handle end of the machine and a small dust bin. I purchased this beauty the Shark Navigator® Lift-Away® Deluxe Upright Vacuum because I have dust mite allergies, live in a humid neighborhood and had no idea that high humidity makes dust mites frisky!!!! This vacuum has wonderful features that are going to dominate the dust mite situation in no time. The suction is phenomenal and there is a large capacity dust bin. It comes with a crevice tool and an upholstery attachment, and more tools are available to order. It easily transforms into a hand held device with a click or two. I am getting used to the weight distribution after using the stick for so many years and my core can only benefit from the workout!!!! The only downside is the design prevents me from vacuuming beneath my bed...however I will look at accessories, and failing that, my Shark stick is still available!! I am very glad I purchased this...and I've got my eye on that stick steamer now.
4 out of 5 stars
25 March, 2026
originally posted on influenster.com

Perfect to store.
I love my shark navigator. It's easy to get into hard places. Easy to put away and store. It gets almost every stain out of my run and also gets my floors clean to.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 March, 2026Verified purchase
(no review title)
I have been buying Shark Vacuum cleaners for over 10 years. This is by far the worst one yet. While it has great suction it is very hard to push. It’s small and feels cheap. It falls over if you try and use the extension wand. Instead of picking up things on hard wood it just sends the dirt flying. I am stuck with this piece of junk. I wouldn’t purchase this vacuum.
1 reply from SharkNinja Product Expert team - 9 days ago
Hello Laurie, Thank you for taking the time to share your feedback with us. We understand how frustrating it must be when a brand you’ve trusted for years doesn’t meet the expectations set by your previous Shark models. This definitely isn't the experience we want for our customers regarding the suction issues and the unit falling over however, we appreciate you sharing these details, as they help us better understand where improvements may be needed. This unit includes a suction control slider, which allows you to increase or decrease the suction as needed. Adjusting this setting can make the vacuum easier to push, improve maneuverability on carpets, and help prevent debris from scattering on hard floors. If the vacuum still feels difficult to use or isn’t performing the way it should even after adjusting the suction control, our team would be more than happy to take a closer look and provide additional support. Please feel free to give us a call at 1‑855‑427‑5127, where one of our product specialists can assist you directly. We're available Monday to Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
19 March, 2026Verified purchase
(no review title)
Does not really suck up anything on hard floor. It just kicks it around or keeps in the bottom so when you lift the vacuum to put away. It’s all on the floor again.
1 reply from SharkNinja Product Expert team - 9 days ago
Hi Jasmine, Thank you for your feedback. We’re disappointed to hear that your Navigator Lift‑Away isn’t picking up debris on hard floors as expected and is instead pushing it around this can be incredibly frustrating when you’re trying to get your cleaning done. This isn’t the experience we want our customers to have, and we truly appreciate you sharing these details with us. For further assistance and to explore the options available to you, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and help make this right. Kind Regards, Shark Home
5 out of 5 stars
17 March, 2026
originally posted on sharkninja.com
Astonishing suction.
Astonishing suction. So much so that I had to use the adjustable collar to reduce it. Light area rugs can be vacuumed without activating the "brush" as the powerful suction makes it difficult to push the vacuum cleaner without sucking up the carpet itself.
3 out of 5 stars
Thumbs down graphic, would not recommend
14 March, 2026Verified purchase
(no review title)
This vacuum is very heavy and I returned it as it was hard for me to use due to the weight of it.
1 reply from SharkNinja Product Expert team - 14 days ago
Hello Harriet, Thank you for sharing your review. We're disappointed to hear that you returned your Shark Navigator Vacuum. We understand how challenging it can be when the weight of the vacuum prevents you from having a smooth and effortless experience. We'll pass this information onto the relevant team for future improvements, and we do hope to restore your confidence in our brand. Kind regards, Shark Home
2 out of 5 stars
12 March, 2026
originally posted on sharkninja.com
Good upright/terrible attachments!
I have a Shark Navigator that we bought several years ago. the basic design is the same as the current model. It works great for upright vacuuming. Good suction and maneuverability. When it comes to using the attachments (the brush or crevice tool) it's the clumsiest thing you ever want to handle. I get extremely aggravated every time I use them.
1 reply from SharkNinja team - 19 days ago
Hi Kevin, Thank you for taking the time to share your feedback with us. We’re glad to hear your Navigator has continued to deliver strong suction and reliable upright performance over the years. At the same time, we’re sorry to learn how frustrating it has been to use the attachments. The Navigator Lift‑Away Deluxe should feel comfortable and easy to handle in both upright and above‑floor cleaning modes, so we understand your disappointment. We’d love to take a closer look at what’s causing the attachments to feel awkward or difficult to use and help offer the best setup or solution. Please reach out to us through our support page so we can assist you directly: https://support.sharkninja.com/contact-us Thank you again for your long‑time support, we’re here to help however we can. Warm regards, Shark Home
3 out of 5 stars
11 March, 2026
originally posted on sharkninja.com
Falling down
I have used shark products the last at least 5 years. I loved my navigator but it needed to be upgraded so I thought okay I'll upgrade. I am so unhappy this vacuum is always following over it doesn't stand up straight most of the time and I'm afraid it's going to fall over on one of my grandbabies. It does have great lifting capabilities as far as sweeping the floor but with it always falling over it's extremely frustrating.
1 reply from SharkNinja team - 19 days ago
Hi there, Thank you for taking the time to share your experience with us. We’re grateful that you’ve trusted Shark products for so many years, and we’re sorry to hear that your Navigator Lift‑Away Deluxe hasn’t matched the positive experiences you’ve had in the past. The vacuum should stand upright securely when locked into place, so the frequent tipping you’re describing is not expected and we understand your concern, especially with little ones around. We’d like to take a closer look at what may be causing the unit to fall over and help find a solution so you can feel confident using it in your home. Please reach out to us through our support page so we can assist you directly: https://support.sharkninja.com/contact-us We appreciate your feedback, and we’re here to help however we can. Warm regards, Shark Home
2 out of 5 stars
10 March, 2026
originally posted on sharkninja.com
Oddly the suction is too hard
Felt very cheap snd plastic. It would not even run through my moderately thick carpet. Couldn’t push it and the roller stopped immediately.
1 reply from SharkNinja team - 22 days ago
Hi Mark, Thanks for taking the time to share your feedback with us. We’re sorry to hear that your experience with the Navigator Lift‑Away Deluxe Upright Vacuum didn’t meet your expectations. The unit should feel sturdy in use, and it should be able to move across moderately thick carpet without the brushroll stopping. What you described isn’t the performance we want for our customers. We’d like to take a closer look at what’s happening and help find the right solution for you. Please reach out to us through our support page so our team can assist you directly: https://support.sharkninja.com/contact-us Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
8 March, 2026Verified purchase
Bad design clogs, dust goes everywhere and broke after 4 months
so disappointed in this machine. Bad design because pet hair clogs entrance into the dustbin, dust gets EVERYWHERE when emptying, and because the hair is clogged, you have to dig it out with your hands. And its ALREADY BROKEN AND UNUSABLE after only having it 4 MONTHS. The screw that holds the handle housing onto the main tube is either stripped completely or not designed to be be replaced.
1 reply from SharkNinja Product Expert team - 21 days ago
Hi there, Thank you for your feedback. We’re disappointed to hear your Navigator Lift-Away clogged with pet hair, made a mess when emptying, and became unusable after only a few months. We understand how frustrating this situation must be, and we appreciate you taking the time to share these concerns with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you. Kind Regards, Shark Home
1 out of 5 stars
8 March, 2026
originally posted on sharkninja.com
Terrible Vacuum - Impossible to Push on Carpet
My back pain has gotten worse recently, so I bought this vacuum as a lighter-weight alternative to my Powerdetect DuoClean upright. Boy, was that a mistake! It's impossible to push on area rugs or low pile carpet and the angle and force required to maneuver the vacuum actually exacerbated my lower back problems. I have had several Shark vacuum cleaners over the last 12 years and the build quality has definitely gone down, but this is, by far, the worst.
1 reply from SharkNinja team - 22 days ago
Hi there, Thanks for taking the time to share this feedback. We are truly sorry to hear about your experience with the Navigator Lift-Away Deluxe Upright Vacuum and that using it made your back pain worse. We appreciate your loyalty to Shark over the years, and we understand how disappointing it feels when a vacuum doesn’t meet your expectations. We would like to learn more about what happened and help find a solution that better fits your home and comfort needs. Please reach out to us through our support page so our team can assist you directly: https://support.sharkninja.com/contact-us Kind regards, Shark Home
3 out of 5 stars
5 March, 2026Verified purchase
Just OK
Not good on carpet!!
1 reply from SharkNinja Product Expert team - 27 days ago
Hello Melissa, Thank you for taking the time to share your review. We’re sorry to hear the Shark Navigator Vacuum isn’t performing well on your carpets. We understand how stressful it can be when you're unable to complete your cleaning tasks. For area rugs and carpets, simply turn the suction release collar at the base of the handle to the right. This reduces suction at the floor nozzle, making the vacuum easier to move while still effectively cleaning your carpets. Should you have any additional questions about your vacuum's features and functions for optimal performance, kindly contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
3 out of 5 stars
3 March, 2026
originally posted on sharkninja.com
It’s just ok vacuum
I emailed shark to find out what vacuum actually can handle sweeping underneath furniture, and it is not this one!! The suction is strong and this is heavier vacuum. It is just not what I wanted!!
1 reply from SharkNinja team - 28 days ago
Hi there, Thank you for taking the time to leave your feedback. We’re very sorry to hear that the vacuum isn’t meeting your expectations, especially after reaching out for guidance on finding a model that would work well under furniture. We understand how disappointing that can be. We’ll be sure to pass on your feedback so we can continue improving our products and support. If you need any further assistance or would like help finding a vacuum that better fits your cleaning needs, please feel free to contact us at https://support.sharkninja.com/en-CA/contact-us Kind regards, Shark Home
5 out of 5 stars
Thumbs up graphic, would recommend
1 March, 2026Verified purchase
Good vacuum
Good suction lightweight long cord good tools good price also Very satisfied with purchase