La Roche Posay Pure Vitamin C Face Serum with Salicylic Acid & Neurosensine, Anti-Aging Serum for Sensitive Skin - Travel Size - 1.01 fl oz
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Guests are saying
The La Roche-Posay Vitamin C serum has garnered mixed feedback from guests, with many praising its lightweight texture and ability to brighten skin. While some guests report visible improvements in skin tone and texture, others express concerns about oxidation, strong scents, and pilling. Despite these issues, many guests appreciate its effectiveness when used consistently, making it a notable addition to their skincare routines. Overall, it offers a blend of benefits that can enhance daily skincare practices.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 2461 reviews
Hydrates Skin: 3.62 out of 5
Accurate Scent: 3.29 out of 5
Anti-aging: 3.41 out of 5
44% would recommend
186 recommendations
5 out of 5 stars
1 May, 2026
originally posted on laroche-posay.us
A bit disappointed
I love this product and use it at least 4-5 days a week; however I am not entirely sure it was full when i received it (?) I feel like it hasn’t lasted long enough for the price.
4 out of 5 stars
27 April, 2026
originally posted on laroche-posay.us
May be good
Feels okay on my skin. Not entirely sure I’m having a slight reaction so I’m not using it every day.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 April, 2026
Just say "NO"
Just a few weeks after buying a bottle of this, it turned cloudy and a crust formed inside the neck of the bottle. It started to smell weird, too. I threw it out. I came here to leave a review and was stunned to see that the price has nearly doubled in six months. Goodbye, LaRoche Posay. Your quality does not justify these prices.
1 out of 5 stars
18 April, 2026
originally posted on laroche-posay.us
Doesn’t do anything. Waste of money.
Waste of money. Made zero difference compared to CE Ferulic. I don’t even think it contains vitamin C because it doesn’t look, feel, smell or work like the higher end products. Wish I could return it.
1 reply from Consumer Care Center team - 18 days ago
Hello! We are sorry to hear our Pure Vitamin C12 Serum didn't provide the results you were looking for. Please rest assured that this product contains 12% Pure Vitamin C, rigorously tested for potency and safety. Because our formula also includes thermal spring water and soothing ingredients, its 'look and feel' is unique compared to other serums on the market. We value your feedback and would love to help you find a product in our range that better suits your skin's needs. Thank you for giving La Roche-Posay a try!
1 out of 5 stars
18 April, 2026
originally posted on laroche-posay.us
Don’t buy it.
Dried my skin, oxidated after 1 week of opening! Waste of my money!
1 reply from Consumer Care Center team - 27 days ago
Hello Veronica! We are sorry to hear about the experience you had with our Vitamin C12. We would like to speak with you directly about it. Please give us a call @1-800-560-1803 Mon-Fri, 9am-7pm EST. for assistance and provide the case #46163803. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 April, 2026Verified purchase
Oxidized very quick
I dont like it even though i kept it in perfect environment it got oxidized in less than 2 weeks
1 reply from La Roche-Posay Product Expert team - 30 days ago
Hello Fanar! We’re so sorry to hear La Roche-Posay Pure Vitamin C Face Serum did not meet your expectations. We understand how disappointing it is when the product appears to oxidize so quickly, especially when you took care to store it properly. We truly appreciate you sharing your experience, and your feedback will be passed along to our team.
5 out of 5 stars
15 April, 2026
originally posted on influenster.com

Lightweight serum that brightens and leaves skin g
I love this serum! It feels lightweight absorbs quickly and leaves my skin looking brighter and more radiant, With consistent use, my skin looks smoother and healthier, It’s perfect for adding a natural glow without feeling greasy, definitely a great addition to my skincare routine 💓
1 out of 5 stars
Thumbs down graphic, would not recommend
13 April, 2026Verified purchase
Please dont!
they have one other serum that i like. But this one just sits on top of my face then peels off later, building residue. i don’t even like reviewing things but im so so disappointed with this at this price. its a product that you have to use in combination with spf so you cant layer products properly. i wouldn’t recommend it at all
1 reply from La Roche-Posay Product Expert team - 1 month ago
Hello Becky! We’re so sorry to hear Pure Vitamin C Face Serum was such a disappointing experience for you, especially at that price point. We completely understand how frustrating it is when a serum feels like it sits on the skin, pills later, and does not layer well into the rest of your routine. We truly appreciate you taking the time to share this, especially since you do not usually leave reviews, and your feedback will be passed along to our team.
5 out of 5 stars
12 April, 2026
originally posted on laroche-posay.us
Best vitamin C serum!
I love this serum. It has made my skin look great!
5 out of 5 stars
11 April, 2026
originally posted on laroche-posay.us
The best
It's amazing and it works well paired with mela b3 serum and facial wash.
4 out of 5 stars
8 April, 2026
originally posted on laroche-posay.us
Wonderful Vitamin C12 Serum!
I've only used this C serum a few weeks, but so far this is wonderful! My skin is soft & emollient & dryness is going away. The brightness factor has some lightness already.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 April, 2026
(no review title)
I had to wash my face two minutes later. I have never experience sentisitive skin, but this did burn.
1 reply from La Roche-Posay Product Expert team - 1 month ago
Hello Jan! We are very sorry to hear about your experience with our Pure Vitamin C Face Serum. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance. We look forward to speaking with you!
1 out of 5 stars
31 March, 2026
originally posted on laroche-posay.us
Vitamin C12 Serum
The Vitamin C serum was great. My face has started to have a rash when I used the vitamin C12 serum that was sent to me when I reordered the serum that had a change to the formulary. I use all products. I am going to have to change my skin care products.
1 reply from Consumer Care Center team - 25 days ago
Hello Penni. Thank you for sharing your experience with our Vitamin C12 Serum. We are sorry to hear that this product is not working with your skin. We understand how frustrating this must be. We would like to assist you further. Please give us call at: 888-577-5226 M-F 9:00am-5:00pm EST and give the reference number: 46208453. It would be helpful if you have the product available when you call us. We look forward to speaking with you soon.
1 out of 5 stars
30 March, 2026
originally posted on laroche-posay.us
Vitamin C oxidized too Quickly.
The vitamin C oxidized and turned orange within a couple weeks.
1 reply from Consumer Care Center team - 24 days ago
Hello Marii M! We’re sorry to hear this happened with Vitamin C12 Serum. Because Vitamin C can be sensitive to air, heat, and light, changes in color can sometimes happen if the bottle is not kept tightly closed or if it is stored in warmer or brighter conditions. We recommend making sure the cap is screwed on securely after each use and storing Vitamin C12 Serum in a cool, dark place. We appreciate you sharing your experience with us.
1 out of 5 stars
28 March, 2026
originally posted on laroche-posay.us
Vit c serum
The older version with 10% did not break me out. But the new version with 12% does break me out. I’m sad I bought 2 bottles and now cannot return them. The new oil control one dries out my skin. Please bring the old product back
1 reply from Consumer Care Center team - 2 months ago
Hi Mira1234, thank you for sharing your feedback and for being a valued La Roche-Posay customer. We’re very sorry to hear that the new Vitamin C12 Serum did not work as well for your skin as the previous version and that it left you feeling disappointed, especially after purchasing two bottles. We understand how frustrating it is when a product you trusted no longer gives you the same experience. Your comments regarding the formula change, dryness, and breakouts are important and will be shared with our team. We would like to speak with us directly, please call our Consumer Care Center at 1-800-560-1803, Monday through Friday, 9:00 AM to 5:30 PM ET and provide ref# 45907544. We truly appreciate your loyalty to La Roche-Posay and thank you for taking the time to share your experience.
1 out of 5 stars
22 March, 2026
originally posted on laroche-posay.us
Not too happy
I’m not a fan of this product at all, it leaves residue on your face that kinda rolls off. Not happy with the Serum at all. I don’t have original receipt from the box or I would have definitely returned this.
1 reply from Consumer Care Center team - 2 months ago
Hello Jackie! We apologize to hear about your experience with Vitamin C12 Serum. Pilling can sometimes occur if too much product is applied or if it hasn't fully absorbed before layering with other products. We recommend applying 3-4 drops to the palm of your hand and gently massage into the skin with your fingertips. Hope this helps and should you need further assistance, please call us directly at 1-800-560-1803 Mon-Fri, 9am-7pm EST. and one of our Customer Service Specialists will be happy to assist.
3 out of 5 stars
22 March, 2026
originally posted on laroche-posay.us
Not what I expected
Product left my face feeling fresh and soft but I have not seen any results in four weeks. I was excited to try this but I see it’s the same as many others.
1 reply from Consumer Care Center team - 2 months ago
Hello Veronica! Thank you for your feedback! We’re so glad to hear your skin is already feeling fresh and soft. When it comes to the brightening and anti-aging benefits of Pure Vitamin C, consistency is key! While the smoothing effects happen quickly, it usually takes about 8–12 weeks of daily use to see a significant change in radiance and skin tone. We hope you continue using, and be sure to apply one of our sunscreens as your last step in your morning routine to protect your skin. Hope this helps and please reach out should you need further assistance.
1 out of 5 stars
18 March, 2026
originally posted on laroche-posay.us
so fragrant!!!!!
so fragrant! How or why anyone would want a product that smells this much is beyond me. Why a company like La Roche would make a product that smaller is also beyond me. YUK. How can anyone deal with all that fragrance? And it smells bad.
1 reply from Consumer Care Center team - 2 months ago
Hello there! We are very sorry to hear that the fragrance of our Pure Vitamin C12 Serum was not to your preference, as we strive to balance high-efficacy dermatological ingredients with a pleasant application experience. The scent is carefully chosen and strictly tested to ensure it remains suitable for those with sensitive skin while helping to mask the natural, often metallic scent associated with high concentrations of pure Vitamin C. A helpful tip to help any scent dissipate more quickly is to apply your daily fragrance-free moisturizer immediately after the serum has fully absorbed into the skin. This layering technique helps to lock in the active ingredients while effectively softening the initial sensorial impact of the formula. Your feedback is truly valued as we continue to refine our textures and scents for all our consumers.
4 out of 5 stars
17 March, 2026
originally posted on laroche-posay.us
Smells too strong
Good results but the smell is so strong and overpowering it makes my nose runny and itchy. I wish they had an unscented version.
1 reply from Consumer Care Center team - 2 months ago
Hello Mia C! We are very sorry to hear about your experience with our Vitamin C12 Serum. We would like to speak to you directly about this. Please contact us at 800-560-1803 M-F 9:00 am – 7:00 pm ET for assistance and provide the reference #45737870. We look forward to speaking with you!
5 out of 5 stars
13 March, 2026
originally posted on laroche-posay.us
Lovely serum
I use this serum every morning as part of my morning routine. I’m 77 years old, a former strawberry blonde with the truly sensitive skin that goes with freckles and red hair.