Head and Shoulders Itchy Scalp Care Dandruff Shampoo - 12.5 fl oz: For All Hair Types, Contains Eucalyptus, Paraben-Free, Mint Scent

Thank you for letting us know about your experience with our Head and Shoulders Itchy Scalp Care. We are glad you brought this to our attention, and we'll be happy to help! Sometimes the feeling of hair being stripped can occur if the shampoo is not a good fit for your hair type. Consider using a shampoo that offers more hydrating benefits and see if that makes a difference for you. Regarding the fragrance, you can be sure your feedback will be shared with the appropriate people on our team. Please feel free to reach out to us at 800-723-9569 or through our Contact Us page at headandshoulders.com so we can assist you further!

Thank you for taking the time to share your experience with our Head and Shoulders Itchy Scalp Care. We're sorry to hear that the cooling sensation wasn't to your liking. Please know that we strive for all our consumers to have the best experience possible, and we regret that this wasn’t yours. Rest assured, we'll pass your feedback along to our Health and Safety Team, as well as the rest of our Head and Shoulders team. It’s important to mention that these products contain menthol to deliver a cooling and refreshing feeling. This sensation can differ from person to person, ranging from cool to tingling or even warming, but it shouldn't be uncomfortable. If you do experience any discomfort, we recommend rinsing your scalp thoroughly with water and discontinuing use. We’re here to help further if needed. At your convenience, please give us a call at (800) 723-9569 or email us via the Contact Us page.

Thank you for leaving this review on our Head and Shoulders Itchy Scalp Care Shampoo. We're sorry to hear your hair felt dry while using this. Hair can look frizzy or dry if it is not conditioned enough. Tips to help with dryness: Try a richer conditioner. Try using a conditioning treatment 2 or 3 times a week. Leave the conditioner on for up to 5 minutes. Use more conditioner on the ends of your hair, which does not get enough of the natural oils from your scalp. Try using a leave-in conditioner instead of one you rinse out. We would like to learn more about this and share this experience with our team. When you have time please give us a call at (800) 723-9569 or send an email through our Contact Us page.

Thank you for getting in touch about our Head and Shoulders Itchy Scalp Care Dandruff Shampoo. It saddens us deeply to hear that you developed an acne breakout on your scalp. That's definitely not the kind of experience we want you to have and we understand how upsetting it can be. To make sure your comments get the attention they deserve, we'd like to collect some additional information from you. Be assured that the details you provide will be shared with both our Safety Team as well as the rest of our Head and Shoulders. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the use of the product. If you still have any remaining, we ask that you keep it on hand in the event we may need to retrieve it. When you find the time, please give us a call at (800) 723-9569 or email us through our Contact Us Page so we can assist you further.

We appreciate your feedback on our Head and Shoulders Itchy Scalp Care Shampoo. We are very sorry to hear that your eyes burned due to the scent being too strong. We understand how frustrating this kind of experience can be and we want to make sure your comments get the attention they deserve. To do so, we'd like to collect some additional information. Be assured that the details you provide will be shared with both our Safety Team as well as the rest of our Head and Shoulders. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do recommend discontinuing the use of the product if you haven’t already but please keep it on hand in the event we may need to retrieve it. We would appreciate it if you would call us at (800) 723-9569 or email us through our Contact Us Page so we can assist you further.