Apple iPhone 16 (128GB) - Ultramarine
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4.3 out of 5 stars with 3670 reviews
5 out of 5 stars
18 July, 2026
originally posted on ATT.com
Add a line process
Process was smooth, no issues. Love being a At&t customer.
4 out of 5 stars
15 July, 2026
originally posted on ATT.com
Camera
Camera is a step up from the 12
2 out of 5 stars
15 July, 2026
originally posted on ATT.com
Screen sensitivity lacking
The phone is fair. I do not like having to press the screen multiple times to move to previous screen. Should have kept my 14 plus. 🙄
1 reply from AT&T CARE - Kevin team - 5 days ago
We are so sorry to hear that you are experiencing poor screen sensitivity on your iPhone 16; we highly recommend checking for the latest iOS update or turning on the Touch Accommodations feature to improve display responsiveness. In case you continue to experience these issues, please give us the chance to take a closer look. You can contact us at 800-331-0500, or you can DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
1 out of 5 stars
14 July, 2026
originally posted on ATT.com
Horrible Service
Att has really bad cell service. Claims its 5g or 4lte but getting drop calls and no bars.
1 reply from AT&T CARE - Kevin team - 4 days ago
We sincerely apologize for the dropped calls and poor signal strength you are experiencing. We expect our network to provide reliable 5G and LTE coverage, and we understand how frustrating it is to deal with service interruptions. To enhance your signal quality, we recommend trying these quick steps: -Restart your device. -Toggle Airplane Mode on and off. -Update your software to the latest version. -Reset your network settings. -Turn on Wi-Fi Calling when indoors. If none of the recommended troubleshooting steps work, please reach out to our technical support team so we can investigate the towers in your area and troubleshoot your network settings. You can DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
5 out of 5 stars
12 July, 2026
originally posted on ATT.com
Great deal for a great product!
Got a great deal and got my new phone, that I am super excited to use.
5 out of 5 stars
12 July, 2026
originally posted on ATT.com
Iphone 16
it's good phone should got more storage
3 out of 5 stars
10 July, 2026
originally posted on ATT.com
iPhone 16
This iPhone has been my least favorite. The screen freezes sometimes, it’s a lot slower than my previous phone (iPhone 11), and sometimes I feel like the touch screen does not respond as it should
1 reply from AT&T CARE - Pablo team - 6 days ago
Hello, G Pimentel. We are so sorry to hear about the screen freezes on your new Apple iPhone 16. These performance issues should not happen on a brand-new device, and we apologize for this frustration. At AT&T, we want to help you get the most out of your device. We recommend trying these quick troubleshooting steps to see if they resolve the freezing: 1️⃣ Force restart your phone: Press and quickly release Volume Up, press and quickly release Volume Down, then hold the Side button until the Apple logo appears. 2️⃣ Update your iOS software to the latest version. 3️⃣ Free up storage space if your phone's memory is nearly full. 4️⃣ Reinstall or update any specific apps that cause the phone to freeze. 5️⃣ Reset all settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings (this will not delete your personal data). If the issue persists, please reach out to Apple Support for a device diagnostic: 🔗https://support.apple.com 📞1‑800‑275‑2273 If you ever need immediate, one-on-one help with your AT&T services, you can also DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being a part of AT&T.
5 out of 5 stars
9 July, 2026
originally posted on ATT.com
A blessing!!!
Great deal at an awesome price!!!
5 out of 5 stars
9 July, 2026
originally posted on ATT.com
Love the color
So far so good !! Like the screen size
1 out of 5 stars
6 July, 2026
originally posted on ATT.com
ATT is
ATT is very very very very terrible
1 reply from AT&T CARE - Kevin team - 6 days ago
Thank you for sharing your feedback through this review. We are sorry to hear that you had a bad experience with your Apple iPhone 16 at AT&T. This is definitely not the service we want our customers to have, and we want to find out exactly what went wrong so we can make things right for you. Please get in touch with us via phone at 800‑331‑0500. Or, alternatively, DM us on one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
5 out of 5 stars
6 July, 2026
originally posted on ATT.com
My son loves his new iPhone. We upgraded his old.
My son loves his new phone!
5 out of 5 stars
6 July, 2026
originally posted on ATT.com
Kindness at store
After receiving the phone I went to the AT&T store in Henderson KY for help setting it up. A young man names Salvador waited on me. He was so kind and helpful.
4 out of 5 stars
4 July, 2026
originally posted on ATT.com
Buyer beware
Happy with the phone, not happy that I feel like I was duped into a contract. So I guess buyer beware. Phone was listed at $48 with a monthly bill of “$50” turns out that’s before tax & all the added charges & the phone was $48 THAT DAY…another $20 something a month for the next 2 year contract….
1 out of 5 stars
4 July, 2026
originally posted on ATT.com
Unable to answer and make calls consistently
Everything works except - unable to answer and make calls consistently. Extremely frustrating!!
1 reply from AT&T CARE - Pablo team - 11 days ago
Hello KerriS. We are truly sorry your new iPhone 16 is experiencing an unstable network connection right out of the box. We want to get your service running perfectly. Please share more details with us so we can resolve this right away. You can use our self-service form: 🔗https://www.att.com/get-support/ For faster, one-on-one assistance, just send us a DM on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
5 out of 5 stars
3 July, 2026
originally posted on ATT.com
good phone!
I like it compact,fast, and easy to use
2 out of 5 stars
1 July, 2026
originally posted on ATT.com
Decent phone
The phone is fine but the camera could definitely be better for the price.
1 reply from AT&T CARE - Kevin team - 10 days ago
We appreciate you sharing your thoughts on the new device. We want you to feel you're getting full value out of your purchase. Please connect with us so we can offer you assistance with the camera or walk you through newer models. You can get in touch with us via phone at 800‑331‑0500. Or, alternatively, you can DM us at one of our official social media channels for a faster response and resolution: 📱 X (Twitter) at @ATTHelp, Facebook at AT&T, or Instagram at @att
3 out of 5 stars
30 June, 2026
originally posted on ATT.com
Apple Iphone 16
Overall good phone , fast and easy to use. My only complain is that the screen is way too delicate and scratches by only looking at it !
5 out of 5 stars
28 June, 2026
originally posted on ATT.com
Love the phone, easy to use and cute
My daughter loves it! Cute color
5 out of 5 stars
27 June, 2026
originally posted on ATT.com
Finally replaced old iPhone
I use my iPhones until they’re exhausted. The last one was five years and this is my first phone without the home button and with facial recognition. Typical Apple, they made adoption of new from old actions easy, and facial recognition is great. The speed and battery life are great to get back from a five year old version as well. As the world figures out AI, I can wait for Apple to introduce it to their platforms and interfaces. I’ll anticipate that yet again they will not be first to the table, but they will raise the bar and reset the “useful standard” as opposed to the latest gimmick. Very happy with my choice, and the price!
5 out of 5 stars
27 June, 2026
originally posted on ATT.com
Hubby loves it
Husband loves his phone. He was an Android user I wanted him to change and now we iMessage.