BISSELL CleanView Swivel Pet Upright Vacuum 3832 Black/Blue

A: Why does it say it has a 1 liter water tank?

A: Hi Elaine. This is a dry vacuum, not a carpet shampooer.

A: It starts out working fine but the height adjustment sticks and as a result the beater bar stops and you will burn out the belt. I have had three do the same thing. Tim to switch

A: Hello Alexandra. Yes, this vacuum works well for carpet.

A: Sorry to hear this, Sherry! For the BISSELL CleanView Swivel Pet Vacuum model 3832, the correct belt is the genuine BISSELL replacement drive belt, part number 2031093. If the belt keeps popping, it’s often caused by hair or debris wrapped around the brush roll, or a brush roll that isn’t spinning freely, so it’s worth checking that as well. If you’d like help confirming parts or troubleshooting further, BISSELL Support is available at 1‑800‑237‑7691.

A: I’m sorry to hear that, Kayla—that’s definitely frustrating. Yes, the BISSELL CleanView Swivel Pet Vacuum (model 3832) comes with a 2‑year limited manufacturer’s warranty, so if it stopped working in under a year, it may be covered. We recommend reaching out to BISSELL Consumer Care with your proof of purchase so we can help troubleshoot or start a warranty claim. You can call 1‑800‑237‑7691 (US) for support.

A: Hi Caro, the CleanView Swivel Pet Vacuum (model 3832) uses two types of filters: • A pre-motor foam filter, which can be removed and gently tapped clean. • A pleated post-motor filter, which is not washable and should be replaced when dirty. [bissell.com] If you ever need help finding the right replacements, we can point you to the correct BISSELL parts!

A: Hi Chaz, we’re sorry your suction suddenly stopped. A few quick things to check: make sure there are no clogs in the hose, wand, or brush area, the dirt tank is seated correctly, and the filters are clean and fully dry. Also check that the brush roll and belt area are clear of hair or debris and that the suction knob (if present) is set to the right position. If you walk through those and still have no suction, we recommend reaching out to our Consumer Care team at 1‑800‑237‑7691 so we can help troubleshoot further.

A: Hi Joan — this is a vacuum, not a carpet cleaner. The CleanView Swivel Pet is designed for everyday vacuuming on carpets and hard floors with strong suction and a rotating brush roll.

A: Hi Patty, the BISSELL CleanView Swivel Pet Vacuum (model 3832) does not have a retractable cord. It comes with a standard 25-foot cord that you wrap manually for storage.

A: The BISSELL CleanView Swivel Pet runs on a standard 120V Outlet and consumes 8amps.

A: Thanks for reaching out! If your BISSELL CleanView Swivel Pet Vacuum’s hose isn’t getting suction, here are a few things to check: Clogs: Make sure the hose, wand, and lower hose area aren’t blocked. Remove the hose and check for any debris. Secure Connections: Ensure the hose is firmly attached at both ends. Suction Switch: Some models have a knob or lever to switch suction between the floor and hose—make sure it’s set to “hose.” Filters: Dirty filters can reduce suction. Check and clean or replace them if needed. If you’ve tried these and it’s still not working, we recommend contacting BISSELL Consumer Care at 1-800-237-7691. Let us know if you’d like help walking through any of the steps!