A: Please call Dirt Devil Customer Care at 800-321-1134.
A: You are not missing something, the vacuum is. We have the same issue. called dirt devil 800 # listed on the machine and they said to return it to the store.
A: Ours doesn’t work on any rugs. The Dirt Devil support site said to return it to the store. The store says to call Dirt Devil (again).
A: Removes dirt from hard floors and carpet with the multi-floor SPIN3PRO brushroll and four level height adjust.
A: That is a great question. It weighs 11 pounds. Warm Regards-The Dirt Devil Team
A: This unit will not feature a razor to cut hair. Thanks! The Dirt Devil Team
A: Hello Russell, The cord length on this unit is 25 feet long. Thanks! The Dirt Devil Team
A: Hello Donna Marie, This vacuum will fall within the decibel range of 75-82 dBs, which is industry standard for most vacuums. Thank you!
A: Hi Marsha, This unit weights 11 pounds. I hope this helps! Thank you!
A: Hello Teresa, This unit does not feature a retractable cord. The Dirt Devil Team
A: Hello Mllyou, If you are smelling either rubber or a plastic, it may be that the belt is not seated correctly, leading to excessive wear. Please contact us directly at 800.321.1134 and we can assist you further. Thank you! The Dirt Devil Team
A: We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at DirtDevilCommunity@ttifloorcare.com with reference to this model number. Thank you! Matt - Dirt Devil Team