Ember Travel Mug² Temperature Control Smart Mug 12oz
$199.99When purchased online
About this item
Highlights
Built-In Rechargeable Battery – 3 Hour Battery Life
Temperature Range – 120°F - 145°F
Touch Display – Increase or decrease your temperature directly from the mug
Safe to hand wash – Fully submersible up to 1 meter deep.
Leak-proof Lid – keeps your beverage from spilling
Specifications
Number of Pieces: 3
Dimensions (Overall): 8 Inches (H) x 3.12 Inches (W)
Capacity (Volume): 12 Ounces
Service For: 1
Used For: Hot Beverages
Material: Stainless Steel, Polycarbonate
Care & Cleaning: Dishwasher-Safe Parts, Hand Wash
TCIN: 79910210
UPC: 810011400115
Item Number (DPCI): 072-08-0190
Origin: Imported
Description
Designed to be used on-the-go, the Ember Travel Mug² does more than simply keep your coffee hot. Our smart heated travel mug allows you to set an exact drinking temperature and keeps it there for up to 3 hours, so your coffee is never too hot, or too cold.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 10.47 inches length x 5.78 inches width x 4.88 inches height
Estimated ship weight: 3.73 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
It broke after 3 mo and the companies warranty process is a nightmare. Never again!
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ease of use: 5 out of 5
2 guests found this review helpful. Did you?
Waste of money
1 out of 5 stars
Would not recommend
TargetBea - 3 months ago, Verified purchaser
This mug barely holds a charge and only keeps liquids lukewarm. I bought this as a gift for someone who likes to sip tea throughout the day, but it was just a waste of money. Stick to your Yetti or Stanley or whatever techless insulated mug you already use. Those will keep your beverage hot much longer for far less money. I would've returned this, but the recipient threw out the box when he opened it, so we were stuck with it. He can't even use it as a regular mug because the lid broke within a month.
1 reply from Ember, Inc. team - 3 months ago
Hi there, thanks so much for leaving a review! We're sorry to hear that the person you gifted the mug to is experiencing this with their Ember. Battery life can depend on a number of factors, but if you feel like the battery is draining faster than normal, please feel free to head over to our support page or reach out to us at support@ember.com so we can help!
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Hours of hot coffee
5 out of 5 stars
Would recommend
Jessica H - 5 months ago, Verified purchaser
This travel mug will keep coffee cold for about 6 hours before needing to be recharged. My husband and I both enjoy and it is easy to change desired temp via phone or directly on the cup.
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value: 5 out of 5
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Great mug, top questionable
4 out of 5 stars
Would recommend
Gina - 5 months ago
Love the temperature control and the size is perfect for me! I like to sip my coffee from 9-2 so this is perfect! Only drawback is the lid broke and stopped opening after only one use! Thankfully I emailed Ember and they are sending another one, but I took one star away for that
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easy to clean: 5 out of 5
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ease of use: 5 out of 5
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Doesnt pair
1 out of 5 stars
Would not recommend
ZeeN - 5 months ago
I bought this thermos less than a year ago. Since the end of November, I have been in contact with the customer service, explaining that the thermos does not pair, and does not retain heat for as long as it should. They have been emailing me back with the same suggestions, the same questions, and it doesn’t end. I purchased it less than a year ago, and if there are issues in it, I expect the company to resolve them. It has been extremely frustrating. Dealing with customer support. Lesson learned they will not help in resolving the issues. They will just keep sending you emails.
1 reply from Ember, Inc. team - 4 months ago
Hi there, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us, we do want to help get you back up and running
I have owned this for only 7 months and the lid does not work anymore. I have read the reviews about the lid being an issue so I was extremely careful with it. I do not promote this product.
1 reply from Ember, Inc. team - 4 months ago
Hi there, thank you so much for taking the time to leave a review! We're so sorry to hear about the experience you've had with your Ember. If you're still experiencing issues with your lid, please reach out to us on our Ember Support on our website so we can help!
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easy to clean: 2 out of 5
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design: 1 out of 5
12 guests found this review helpful. Did you?
Best finish I have ever felt
5 out of 5 stars
Shan - 6 months ago
the finish on this mug is unlike any other mug or any other surface I have ever felt. It feels like soft silk but the surface is painted (I think) metal. You honestly just want to hold the mug and pet it. The digital display is invisible until it is illuminated. It is an expensive mug but if you have the money it will be the best mug you have ever owned.
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4 guests found this review helpful. Did you?
Awesome product, extremely satisfied!
5 out of 5 stars
Would recommend
Mike P - 10 months ago, Verified purchaser
I purchased this as a gift for my girlfriend and was a bit concerned about the value proposition. However, given the daily use of the item and how much she enjoys coffee I figured it was worth a try. She loves it. In particular, she appreciates the sleek design which fits easily in her hand, the ease of use and customization, and the ability to enjoy consistently warm coffee throughout the morning. She’s even gone so far as stating that the coffee tastes better. Well worth the investment and will be enjoyed for years to come.
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Waste of Money
1 out of 5 stars
Would not recommend
Sammy - 10 months ago, Verified purchaser
The concept is great if it works. It does not really keep the constant temperature that you set it for. The battery does not last.
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1 guest found this review helpful. Did you?
Pretty good could be better
4 out of 5 stars
Would recommend
Coffee drinker - 1 year ago, Verified purchaser
Works great but wish the battery lasts longer and holds more coffee