GE Profile Opal 2.0 Nugget Ice Maker

This is a great ice maker. However, the company begs for reviews. This is the fourth request for a review I have received this week. This review is given under duress. Please stop asking me to review this ice maker.

[This review was collected as part of a promotion.] We have had our maker 3 months. I have cleaned and descaled per instructions and this last time when descaling it went to add water during the cleaning cycle. It is not running vinegar through the ice maker. The pump is working the water line must be plugged. Looks like the cleaning process does not go through all the water lines and letting the vinegar set in the lines for 18 hours is not enough to descale. Ice maker no longer works and needs repaired. What is your return or repair policy?

[This review was collected as part of a promotion.] We love the ease of setup, convenience of use and size of the ice cubes. The only con I’ve found is how often the cleaning reminder comes on. We’re using soft filtered water and it seems at least once a month the cleaning reminder flashes.

[This review was collected as part of a promotion.] My family and I have enjoyed the ice maker. Even when our friends and family come over they want ice in their drinks! The ice maker is constantly making ice, it’s a quiet machine, installation was quick and had easy to read instructions. I recommend everyone to have in their home.

The ice bin dribbles A LOT of water when you open the bin. I have to put a napkin on the plastic drip pan, just so it doesn't spillover before I get it wiped up. It is a pain to have to continually wipe up water. Also, every 21 days I have to clean it. It is cumbersome to have to move it to the sink to drain and clean. It is a heavy machine. I assumed cleaning every 4 - 6 wks like my old ice maker.

[This review was collected as part of a promotion.] We just installed ours in our office, very easy to do and it started producing ice right away! Perfect size for us and at the right price, GE is always a reputable product. We can't wait to enjoy all our iced beverages, the team is really thrilled!

[This review was collected as part of a promotion.] I bought this nugget ice maker in September 2025 and it's now October 2025 and I still Love ❤️ my ice maker. I live in Texas hard water we definitely have,so I only use distilled water in my ice maker, I still follow all cleaning instructions the same, it's so quiet sometimes I forget I'm making ice and it's on all day or night. Now I leave the light on to remind me I'm making ice 🧊. You can hear the ice drop when it starts to produce because there's nothing in it yet, but once it starts to fill you don't really hear it. It holds so much ice in one sitting and if you leave it on and the bin is full it will keep your ice and fill your cup right from it. Mine is in black stainless, it's Sooo pretty!I love this nugget ice maker 😍 I give it 5 🌟 's

[This review was collected as part of a promotion.] The motor completely busted open. The metal part in Maude the the styrofoam was completely busted as was the styrofoam we had less than a year

[This review was collected as part of a promotion.] So far so good. No noisier than the refrigerator. Nuggets are perfect. I hope this machine lasts a long time because even though I got it on sale, still very pricey. I hope it’s worth the money.

[This review was collected as part of a promotion.] Could not ask for a better countertop ice maker. Fills container fast. Very pleased with quality of the nugget ice.

[This review was collected as part of a promotion.] Love the ice and the fact that it is able to keep ice on its own, without having to put it in the freezer once made. However the sounds it makes is crazy. This is our second one after our first one stop working after a little over a year. This one makes some crazy loud grinding noises that cannot be a good thing and I am afraid that this one will break down soon.

[This review was collected as part of a promotion.] My machine broke within 1.5 yrs despite impeccable maintenance. When I called for help they did nothing but read to me what I already read online. So disappointed and will never purchase or recommend again.

Perfect size, we love it !!! Just what we were looking for!!

My ice machine constantly says add water when making ice. Water level is fine. I have to remove the filter and turn off ice machine and then turn it back on. If I put the filter back in it gives the same message “Add Water”. I paid a lot of $$ for this machine to be giving me this issue.

[This review was collected as part of a promotion.] We love the ease of fresh ice made on demand. Side take is a must to make refilling easy.

It’s not very user friendly the cleaning process is very intense. My ice maker arrived damaged with a dent on the side. Aside from that it does make a large amount of nugget ice.

[This review was collected as part of a promotion.] Only had machine for a week, it would make one batch of ice then go into defrosting mode for hours. I ran a cleaning cycle several times, the issue remained. For the cost I am not going to wonder if it will make ice or not every day, so it was returned.

[This review was collected as part of a promotion.] I love the final product I get from my GE Opal Nugget Ice Maker. Two things I do not love is the noises that it makes and how often it has to be cleaned. But, I would buy it again despite those two things.

We are now on our second one of these. The first one started making this loud clunking and then slamming noise. GE sent us a second one and this new one now makes a high pitch noise (it sounds like the emergency broadcast system noise) any time the pump turns on. For what you pay for these things are not very good quality.

[This review was collected as part of a promotion.] The ice maker works great except that we cannot connect the wifi feature.