Hero Cosmetics Rescue Balm - 15ml: Noncomedogenic, Facial Cream, For Normal Skin, Scented
$10.95 reg $12.89
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Guests are saying
The Hero Rescue Balm is a highly effective post-blemish recovery cream that many guests have found indispensable in their skincare routines. It hydrates and soothes irritated skin, helping to reduce redness and improve the appearance of post-acne marks. While some guests express disappointment over a recent formula change, many still appreciate its lightweight texture and non-comedogenic properties, making it suitable for various skin types. This balm is a go-to for those seeking quick healing and hydration after breakouts.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 1649 reviews
effectiveness: 2.13 out of 5
quality: 2.13 out of 5
value: 2.14 out of 5
16% would recommend
6 recommendations
1 out of 5 stars
5 June, 2026
originally posted on Hero
Not the subscription I want
[This review was collected as part of a promotion.] Since the green cream has never been restocked, I canceled my subscription to the purple cream. I was so excited to find this brand, with a product that I considered my favorite. I wanted to stay a loyal customer but there's no reason to now. Until the green cream and serum stick come back, I have no reason to buy anything from you.
1 out of 5 stars
3 June, 2026Verified purchase
Wish I could return it
I loved the old one. I’m so said the changed the formula. This one doesn’t do anything at all for me.
5 out of 5 stars
21 May, 2026
(no review title)
This is very effective! I’m very pleased with it.
5 out of 5 stars
13 May, 2026
originally posted on Hero
Obsessed with this!!
[This review was collected as part of a promotion.] I love this. I use it regularly and it’s ride or die.
1 out of 5 stars
7 May, 2026
originally posted on Hero
New formula sucks
Why would you change a formula that had beta glucan which actually worked? You people are idiots.
1 reply from Hero.™ Consumer Relations team - 18 days ago
Your feedback is appreciated and dually noted! We also would like to follow up. Keep a watch for an email to reach you soon.
5 out of 5 stars
24 April, 2026
originally posted on Hero
Fades post-blemish discoloration
[This review was collected as part of a promotion.] This is the only product I’ve ever found that actually fades the darkened skin immediately following an acne breakout. My skin is slow to heal and definitely is prone to post-inflammatory hyperpigmentation. This stuff works wonders for me.
1 out of 5 stars
24 April, 2026
originally posted on Hero
Formula Change
Very upset about the formula change. Will not be purchasing anything from this company until they change it back to the old formula.
3 out of 5 stars
22 April, 2026
originally posted on Hero
Not super sure if it’s working
[This review was collected as part of a promotion.] I’ve used it for a few days now but not really sure I sees difference, I can’t tell if its natural healing or the product
1 reply from Hero.™ Consumer Relations team - 26 days ago
Your feed back is appreciated! An email is going to arriving soon so we can follow up.
5 out of 5 stars
3 April, 2026
originally posted on Hero
The Absolute Best Around
This is my favorite product EVER, the rescue balm is such a staple in my life I use it all the time. I always make sure to stay stocked up on it because you never know when you’ll need it. Makes post blemishes practically disappear and leaves my skin feeling softer then ever.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 March, 2026
Used to be great, but they removed the great ingredients
This rescue balm used to be my miracle cream for blemishes. Beta-glucan and multiple, highly effective peptides are the Heros in this product that got removed with the new formulation. With those ingredients removed, they should not be charging the same price for the new product that's essentially just a super tiny moisturizer. I really hope they bring the beta-glucan and peptides back. Until then, take your money and go find a real hero product with hero ingredients. This product is just a sidekick at this point.
1 out of 5 stars
22 March, 2026
originally posted on Hero
new formulation doesn’t work
the old formula was my holy grail for years. a miracle product, healed blemishes practically overnight. the new formula…. as far as i can tell, does nothing. really saddened by this.
1 reply from Hero.™ Consumer Relations team - 3 months ago
We didn't want you to experience sadness!🙁 We would love to follow up. There will be an email arriving soon.
5 out of 5 stars
15 March, 2026
originally posted on Hero
My hero
This is a game changer and had it in my routine ever since and can’t go without it feel naked 😆
5 out of 5 stars
6 March, 2026
originally posted on Hero
The best post blemish recovery
I’ve been a loyal rescue balm user for many years. It works great at healing my post pop acne as I am an avid picker. I don’t know what I would do without this product in my routine.
5 out of 5 stars
2 March, 2026
originally posted on Hero
Love This!
Absolutely love this product. I have acne-prone, sensitive and rosacea skin, and I’ve never had any problems or issues using this. I love how long the product can last, because a little goes a long way.
5 out of 5 stars
2 March, 2026
originally posted on Hero
My holy grail product
This product is truly amazing. I have found myself reaching for it again and again. It does a great job of drying out pimples after I put patches on them. I recommend this product to anyone who struggles with acne/breakouts.
1 out of 5 stars
1 March, 2026
originally posted on Hero
Caused more acne
I tried this years ago and stopped I forgot why. I tried it again and it caused me to break out very badly. Then I remembered why I stopped.
1 reply from Hero.™ Consumer Relations team - 3 months ago
This is not the goal of Rescue Balm and we are so sorry to hear this was your experience. Watch for a follow up email from us as we truly would like to learn more!
2 out of 5 stars
Thumbs down graphic, would not recommend
16 February, 2026Verified purchase
Do Not Buy—New Formula!!
New formula SUCKS!!!! Too funny and doesn’t do anything to affect the area. Boooooo!
5 out of 5 stars
6 February, 2026
originally posted on Hero
hydrating
[This review was collected as part of a promotion.] Ok so I haven't used it on post care for pimples but I got sick and had a runny nose. I went through 3 boxes of tissues and my noses was a bit chapped and dry afterwards. I usually just put a thicker moisturizer and just wait. I remembered I had this and was like let me see if this will work. I put it on at night and the next morning my nose was almost 100% healed and by the next morning my the skin only nose was back to normal!
2 out of 5 stars
12 January, 2026
originally posted on Hero
New formula
[This review was collected as part of a promotion.] This does not work as well as the older formula when the product was made in South Korea.
5 out of 5 stars
6 January, 2026
originally posted on Hero
A must-have!
[This review was collected as part of a promotion.] I love that this works right away! I applied it to a zit at night before bed and when I woke up it was just about gone!