LifeStraw 10 Cup Home Studio Water Filter Dispenser

A: Hello, Thank you for reaching out. If your dispenser is within the Target warranty period, please return to Target. If it is past that, please reach out to info@LifeStraw.com with a copy of your receipt and shipping address. We will open a ticket to troubleshoot or replace. Thank you!

A: Thanks for reaching out with your question. The LifeStraw Home 10-Cup Pitcher is designed to improve the taste and safety of tap water by reducing contaminants like chlorine, microplastics, PFAS, and heavy metals. While chlorine removal can result in a slight shift in pH, the pitcher is not designed to alter water’s alkalinity in a measurable or consistent way.

A: Thanks for getting in touch with us! LifeStraw products are designed and tested following NSF 231 and NSF 53 standards of working microbiologically with freshwater sources, including well water on the claimed parameters. According to NSF 231 and NSF 53 standards, the testing protocol applies for contaminated individual sources, well, and springs but not wastewater and raw sewage. In freshwater sources, contaminants and quality vary by location and would require additional research on your part. Hope that helps answer your question!

A: That's a great question! Our LifeStraw Home products use two filters that need to be replaced periodically. The membrane microfilter lasts 264 gallons (1 year). The activated carbon + ion exchange filter lasts 40 gallons (2 months).

A: Hi, Thank you for your questions. The LifeStraw 35-Cup Dispenser does include both the Carbon Ion Exchange filter and the Membrane Microfilter.

A: Hi Jessica, The LifeStraw products are designed to remove contaminants such as bacteria, parasites, microplastics, heavy metals (including lead), PFAS, and more depending upon the specific filter. However, it does not remove fluoride, as our focus is on reducing harmful contaminants while retaining essential minerals. Let us know if we can be of any additional assistance!

A: LifeStraw’s testing and transparency is unparalleled and we use the most trusted performance criteria based on protocols established by the World Health Organization, the US EPA, NSF International and the Water Quality Association. LifeStraw water filters are rigorously tested by independent labs and our own ISO certified lab to meet protocols established by the US Environmental Protection Agency (EPA) and NSF International/ANSI.