LifeStraw 18 Cup Home Water Filter Dispenser

I like the bigger capacity and I found a spot on a counter so it doesn't stick out. I think I'm drinking more water so overall I'm happy with it. The biggest issue is the base has no grip. I had to brace the whole container so that when I open the spout the whole thing doesn't slide around. A simple gasket or some rubber feet would solve it. May not be an issue if you put it in your fridge because it might take up the whole length of the shelf. Second thing is that water gets stuck at the bottom of the spout when I close it and always dribbles onto the ground. Pitching the spout down a little would make that last bit of water roll down into my cup and there'd be no issues. Not a major issue but it's really annoying that I have to grab towel to dry the floor.

We loved our home dispenser until it started breaking down after ~4-5 months of use. We have 'very hard' water (average 296 PPM), and were filtering probably around 1 gallon/day, so maybe this contributed to the quick break down? First the slider on the lid fell off because one of the plastic rails broke, then a few weeks later, the piece around the dispenser cracked and broke as well (see images). It also started doing this strange thing where it essentially stopped filtering, but only when the upper reservoir was filled near the max fill line (which seemed to make the open vertical column behind the filter fill with water). When the upper reservoir was only slightly filled with water (which kept water out of that back open vertical column behind the filter), it would filter at a rate that seemed normal. I initially chose this product versus other choices because of the lower price point (even though it was all plastic, which is counterintuitive when trying to remove microplastics), but now, unfortunately, I will be switching to a competitor product that is more expensive but stainless steel, in the hopes that it will last longer.

I got this for my son and grandkids for their first home because I’m not sure the drinking water is safe. They say they love the water filter and use it every day.

Perfect size for my fridge. I drink a lot of water, so I like that it holds so much water.

The packaging for the glass pitcher is inadequate. Result: normal handling and it cracked. Very disappointing.

I bought this as a Christmas present. I cannot attest to the performance of the filtered water dispenser at this time.

Larger dispenser, more convenient! Smaller one for the fridge! No more plastic bottles! Now hoping you make filtered shower heads!

Excellent product, no complaints. We bought another one for our friends.

After visiting my son and trying his LifeStraw pitcher, I was impressed enough to get one for myself. The improvement in water quality is notable; it tastes significantly cleaner and fresher, addressing the issues often found in municipal water due to aging pipes. The pitcher combines effective filtration with a well-made, attractive design that fits smoothly into my kitchen. It’s a solid choice for anyone looking to improve their drinking water.

I purchased a LifeStraw Home dispenser, and it started leaking almost immediately. This is a well-documented problem that many other customers have reported, yet the company continues to sell the same flawed design without fixing it. I contacted support over a month ago, provided all requested documentation, and was promised a replacement. Since then, I’ve received no updates, no tracking, and no response to follow-ups. This is not just a defective product — it’s a company that ignores its customers. Selling a product with a known defect and then ghosting people when it fails is unacceptable.

I have owned and used the large plastic at home water filter for a year. I have replaced the one filter every three months and just barely replaced both- the larger filter that is supposed to be replaced once a year and the smaller filter. I rinsed it under cool water for 60 seconds. I filled the pitcher and dumped it like six times before using the water and now four days later after filling and dumping and testing the water I am still getting this film or this white powdery residue or something floating to the surface of my water after I boil the water. I don’t see it when I get it straight from the dispenser, but as soon as I boil it to make tea all of those little particles or whatever it is seems to be float to the surface. When I wipe the cup, it appears to be a white powdery substance. The water doesn’t taste the same as it usually does. I am freaked out and upset by this and I’m not sure what to do. Did I receive faulty filters? Do I just need a replacement? Can I exchange these ones? I’ve always liked this product and recommended it to my friends, but I am upset by this.

Holds a good amount of water but difficult to move around to get it to a water source. A little difficult to take apart to clean and don't love that it's plastic.

It has been good but it is hard to clean the spout

Stores so much water and fits perfectly in my fridge. Also sleek and pretty!

I was super excited for this however after I opened the box I accidentally dropped the body cracking it pretty bad.

I’ve had this for over a year. It’s been leaking for quite some time. Not always and sometimes just a drip here and there but more and more I come into the kitchen to find a puddle on my wood floor. Not good! A def design flaw. Y’all should fix it! Cuz the water tastes great.

I’ve been drinking Target’s Good&Gather bottled water, which is awesome: no taste and crisp. This filter results in water that is perfectly tasteless but not quite crisp. To be fair Target’s water says it uses advanced filtration and reverse osmosis, so it’s not completely comparable. I am pleased with the lack of taste and other benefits of Lifewater’s filter though. It’s nice to not feel the need to buy water. I have recommended the filter to my mom. Please consider redesigning the spout at the bottom to be straighter so water doesn’t collect.

My filtered Lifestraw water tastes wonderful! The container fits perfectly in my frig without taking up a lot of space. I’m glad to support Lifestraw as they make such an impact on the needs of others across the world.

I bought the 18 cup dispenser. I really like it. I keep mine on the counter top. I use this for my cooking and drinking water. Easy to maintain.

Love it! Easy to use and water tastes great! Tastes PURE! :)