Mr. Coffee Steam Espresso Maker with Stainless Steel Frothing Pitcher: 900W Electric, 8-Cup Capacity, Black

A: Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. Kindly reach out to the retailer directly with your order details so they can assist you further. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: This one doesn't come with a cup. If you read the box it says does not include a cup.

A: Hello Carla, Thanks for reaching out. The Mr. Coffee Steam Espresso Maker with Stainless Steel Frothing Pitcher is designed to work with finely ground espresso coffee. For the best results, use high-quality ground espresso and make sure to tamp it properly in the filter basket to achieve a rich, flavorful shot every time. This product do not use pre-packaged caplets. To better support you, we invite you to get in touch with us directly via our official “Contact Us” page. Thank you! —Mr. Coffee Consumer Care

A: Hello, Thank you for your inquiry about our Steam Espresso Maker. The unit brews espresso at approximately 3 to 4 bars of pressure. If you have more questions, please reach out to us via the "Contact Us" form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Mr. Coffee Consumer Care.

A: Hello. Thank you for reaching out to us. Some internal parts of the Mr. Coffee® Steam Espresso Maker with Stainless Steel Frothing Pitcher are made of aluminum. Please note however that every surface that comes into contact with food or beverages is completely non-toxic and safe to use. If you have any more questions, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Mr. Coffee® Consumer Care

A: Hello, thank you for reaching out. This is Mr. Coffee here, and we appreciate your feedback! We understand that some users have come across alarming words like explode in a few product reviews, and we absolutely take those concerns seriously. Safety is always our top priority, and we are here to give you more explicit, easy-to-follow instructions to help you use your Mr. Coffee Steam Espresso Maker with Stainless Steel Frothing Pitcher confidently and safely. Here are some important things to avoid when using your espresso machine: 1. Never Remove the Cap While Brewing or Steaming The cap seals the water reservoir, and pressure builds up during operation. Removing the cap too soon can release steam forcefully which can be dangerous. Always wait until the pressure indicator shows it’s safe, and the unit has completely cooled down (typically 15–30 minutes after use) before removing the cap. 2. Do Not Overfill the Water Reservoir Overfilling creates excess pressure that can lead to leaks or unsafe operation. Use the included measuring carafe and fill only to the 4 cup MAX line. Never guess or eyeball it. 3. Don’t Block the Steam Nozzle or Frothing Arm Obstructing the steam flow can cause pressure buildup, leading to sudden spurts of hot steam or liquid. Always ensure the frothing arm is clean, clear, and pointed into a container before turning the steam knob. 4. Unplug the Machine When Not in Use This prevents accidental activation and allows the machine to cool safely. After use, allow the machine to cool down completely before cleaning or storing. 5. Clean Regularly and Carefully Always Read the Full Manual. If you have any more questions, please contact us using the Contact Us form on the website so we can help you further. We’re available Monday through Friday, 9 a.m. to 8 p.m. Eastern Time. Thank you! Mr. Coffee Consumer Care

A: Hello, thank you for your inquiry. The milk frother on the Mr. Coffee Steam Espresso Maker does not heat the milk. It is designed only to froth the milk. If you have any more questions regarding this product, please contact us directly via our official Mr. Coffee website and we will be happy to assist you. Thank you and have a good day! Mr. Coffee Consumer Care

A: Hi, thank you for your inquiry. Mr. Coffee Steam Espresso Maker uses a steam pressure system rather than a pump-driven one. If you have any more questions regarding this product, please contact us directly via our official Mr. Coffee website and we will be happy to assist you. Thank you and have a good day! Mr. Coffee Consumer Care

A: Hi, thank you for your inquiry. Our Mr. Coffee Steam Espresso Maker uses a steam pressure system rather than a pump-driven one. If you have any more questions regarding this product, please contact us directly via our official Mr. Coffee website and we will be happy to assist you. Thank you and have a good day! Mr. Coffee Consumer Care

A: Hello, thank you for your inquiry. If our product is used as per the provided instructions, such issues will never arise. By following the guidelines carefully, users can ensure optimal performance and avoid any potential problems. Yes, the Mr. Coffee Steam Espresso Maker with a Stainless Steel Frothing Pitcher can be beginner-friendly! It's a good entry-level option if you're new to making espresso at home. If The steam espresso maker is usually straightforward to operate. You’ll typically just need to fill the portafilter with ground coffee, tamp it down, and lock it into place before starting the machine. The steam wand is easy to control for frothing milk, though it might take a little practice to get the foam texture just right. It is a great way to learn the basics of making espresso and frothing milk. A few tips to make your experience smoother: Start with fresh, high-quality beans and grind them just before brewing for the best flavor. Frothing milk can be tricky at first. Don’t be discouraged if it’s too foamy or too flat when you first try! With practice, you’ll get the hang of it. Overall, this machine should work well for beginners. Just be patient as you experiment with different techniques! If you have any more questions regarding this product, please contact us directly via our official Mr. Coffee website and we will be happy to assist you. Thank you, and have a good day! Mr.Coffee Consumer Care

A: Thank you for reaching out to Mr. Coffee®. Please know that our Mr. Coffee Steam Espresso Maker with Stainless Steel Frothing Pitcher does not grind the coffee. For further questions or inquiries, you may also visit our Contact Us web form. On the Mr. Coffee website, select "Contact us" from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form. Thank you!