Secret Invisible Solid Antiperspirant & Deodorant - Powder Fresh Twin Pack - 2.6oz/2ct

Thank you for your review on Secret Invisible Solid Antiperspirant and Deodorant in Powder Fresh. We appreciate your loyalty to our products. We are sorry to hear of you and your daughter’s experience. Your report is unexpected and we will share your comments with the rest of the team. We want you to know there have not been any recent formula changes in the Secret Invisible Solid Antiperspirant Deodorant in Powder Fresh scent. As you likely already know, the level of protection provided by a product depends on body chemistry. Changes in diet, activity levels or stress may affect the performance of the product. We would like to recommend the Secret Clinical Collection for you and your daughter. Please feel free to call us at (800) 964-1947or email us through our Contact Us page for further assistance.

We appreciate you for getting in touch about our Secret Powder Fresh Antiperspirant Invisible Solid Deodorant. While we're glad that the product's fragrance lasted a while, it is very upsetting that your underarms were left feeling a bit itchy and painful. Please know that this isn't the kind of experience we want for our consumers and we are glad you brought this to our attention. We'll be sure to address this with our Health and Safety team as well as the rest of our Secret team. Safety is our highest priority and we have made it our duty to test our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and aren't able to tolerate specific ingredients or formulations. If you haven't done so already, we ask that you discontinue from using the product. We would love to assist you further. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page.

Thank you for reaching out about our Secret Powder Fresh Invisible Solid Antiperspirant Deodorant. We value your loyalty to our product and are sorry to hear that you're not getting the results that've gotten in the past. That's not the kind of experience we want for our consumers and we'll be sure to address this with the rest of our Secret team. We'd like to assure you that there has not been any formula changes to the product. The level of protection you receive can vary depending on your body chemistry. Changes in your diet, activity levels, and stress can all have an affect on the product's performance. If you aren't already, we do recommend you apply the product the twice a day, once in the morning, and again at night. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for getting in touch about our Secret Invisible Solid Antiperspirant Powder Fresh Deodorant. We're sorry if you didn't get the long lasting protection that you were hoping for. As you may already know, antiperspirants protect against both wetness and odor and the level of this protection can vary depending on your body chemistry. Changes in factors like your diet, stress, and activity levels may all have an affect on the product's performance. It can also take your body up to two weeks to adjust fully to a new product and get the fullest protection against wetness. Be sure to apply the product twice a day, once in the morning, and again before bed. If needed, you may want to try using a stronger antiperspirant like our Secret Clinical. We'd love to assist you further. Whenever you have the time, please feel free to give us a call at (800) 964-1947 or email us through our Contact Us page.

We truly value your loyalty to our brand and want to thank you for getting in touch about our Secret Antiperspirant Powder Fresh Invisible Solid Deodorant. We're truly disappointed to hear that you're no longer receiving the protection that you're used to. We want to assure you that there hasn't been any changes to the product's formula and you should be receiving the same benefits you've come to love. As you may know, the level of protection you receive can vary depending on your body chemistry. Changes in factors such as activity levels, stress, and your diet can all affect the product's performance. Be sure to apply the product twice a day, once in the morning, and again before bed. If needed, you can try switching to a stronger antiperspirant like our Clinical Deodorant. We'd like to assist you further. Please give us a call at 800) 964-1947 or email us through our Contact Us Page so we may do so.