Dial Refresh & Renew Body Wash - Spring Water - 32 fl oz: Paraben-Free, Silicone-Free, Sulfate-Free, Phthalate-Free

A: I have the same problem and I do exactly what they say to do and what the person said to do on here and it doesn't work at all so I'm glad I still have the original bottle because otherwise I would never be able to open it. There has been times where I even get a knife and pop it open and at times I'm successful that way but other then that it's useless. They really need to fix it.

A: I have the same problem. I do exactly what they say to do and what this person said to do  and it does not work so thank God I have the old bottle and I just add the new one into the old bottle so that I can have a pump but they really do need to fix this because regardless if it has arrows or not it's obvious to turn it because always tidy lefty loosey that hasn't changed the only thing that has changed is the quality and that's why it's not working.

A: I agree these bottles are terrible! Even though the one person replied that had to take the whole bottle apart and do whatever she said and it would work I’m sorry, but that’s too much work for us to do. We should be able to twist it and it should be able to come out. I’m gonna buy it one more time and if I still have a problem, sorry no more Dial!

A: The new bottle has no arrows or anything to indicate how to use the pump. After taking it completely apart I figured out it requires you to reattach the pieces to engage the soap "suction"

A: Thank you for your interest in Dial. To open, hold the neck of the pump in place and turn the top counterclockwise. There is an arrow on the top of the container showing which way to turn the top. Hope this is helpful.

A: Dial Spring Water Body Wash is not antibacterial.

A: Yess thank goodness it isn’t just me! I finally just took the pump off after wasting 10 minutes turning and turning and just squeezed some out till my boyfriend fixed it.

A: Yes, the body wash is dermatologist tested and pH balanced for gentle use.

A: The body wash features HYDRACLEAN COMPLEX and Vitamin E for deep cleansing and hydration.

A: It holds two Greencircle sustainability certifications for carbon footprint reduction and Zero Waste to Landfill.

A: The body wash is designed for basic cleansing while providing hydration and a refreshing scent.

A: This body wash is gentle enough for all skin types, including normal skin.

A: We do not currently offer anti-bacterial body washes. We offer bar soaps that are anti-bacterial.

A: This body wash is not anti-bacterial.