PUR 30 Cup Water Dispenser Filtration System Blue/White: BPA-Free, Filters Chlorine & Mercury, 40-Day Filter Life

A: We appreciate your feedback regarding the product description for the PUR Classic 30-Cup Water Dispenser Filtration System. Could you please email us a screenshot of the description? This will help us look into the matter further and assist you better. For further assistance, you can reach out to us at SocialSupport@helenoftroy.com. Thank you!

A: There is no light in this unit. It is completely plastic. I live alone, drink a ton of water each day and I change my filter about every 3 months.

A: A.) Thank you for view our product. This 18-Cup Dispenser does not have an LED. We suggest changing the PUR filters every 1-2 months/40 gallons. We hope this information is helpful. If you have any other questions, please do not hesitate to contact our consumer relations team. Our team can be reached by emailing SocialSupport@kaz.com. Thank you.

A: Thank you for your inquiry. The water that comes out of the pitcher filters will be safe for consumption. If you are concerned about what may be in your water, please visit KnowyYourWater.pur.com or contact your local water treatment plant, compare them to the list of the removed contaminants for pitcher filters, and talk about the results with your pediatrician if you are still concerned. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: Great product !! good quality filter

A: Thank you for your inquiry. The majority of the the DS1811Z PUR 30 Cup Dispenser easily fits most refrigerators. The dimensions for the dispenser: W 15.3″ x H 10.1″ x L 5.3″. T - If you need any further assistance, please feel free to contact us at SocialSupport@helenoftroy.com - we're here to help!

A: Thank you for your question. We would recommend washing your PUR DS1811Z Water Dispenser regularly. With each filter change, it is a good idea to remove the pour tray from the clear portion and wash both parts thoroughly with mild dish soap and warm water. If you need any further assistance, please contact us at SocialSupport@helenoftroy.com - we're happy to help!

A: Thank you for your question. The PUR PPF951K is a Lead Reducing Filter and is certified by NSF/ANSI Standard. If you have questions about filter performance, feel free to contact our team at SocialSupport@helenoftroy.com.

A: Thank you for your inquiry. You can use the PUR Plus (PPF951K) or PUR Basic (PPF900Z) Pitcher/Dispenser Replacement Filters with the PUR Classic 30‑Cup Dispenser. These are the standard filters designed to fit this model, and both options reduce chlorine, mercury, and other impurities. If you’d like help picking between the two or more information on the contaminants reduced by these two replacement filters, we’re happy to assist at SocialSupport@helenoftroy.com.

A: Thank you for your inquiry. If your PUR Classic 30-Cup Dispenser is taking up to 2 hours to filter, first ensure the filter was properly prepared and flushed according to the instructions. Sometimes air bubbles or carbon particles can slow the flow. To help remedy this, we would first recommend removing the filter from your dispenser. Once removed, please hold the filter upside down at a slight angle and shake it for 5-6 seconds before returning it to the upright position. If you need additional support, feel free to contact us at SocialSupport@helenoftroy.com. We’re happy to help!

A: Thank you for your inquiry. The PUR 30‑Cup Water Dispenser is made from BPA‑free plastic and PABA free. If you'd like more details about materials or have any other questions, please reach out to us at SocialSupport@helenoftroy.com. We’re here to help!

A: Thank you for your inquiry. The PUR Classic 30-Cup Dispenser is compatible with replacement filter models PPF951K and PPF900Z. If you have any further questions or need additional assistance, please feel free to contact our team at SocialSupport@helenoftroy.com!