TCL 10000 BTU Smart Window Air Conditioner Fan and Dehumidifier 450sqft (H10W35W): Best Window AC Unit, 3 Speeds, 115V
$349.99
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Guests are saying
The window air conditioner has received mixed feedback from guests, with many praising its cooling efficiency and ease of installation. Guests appreciate the smart features, including remote control and energy-saving modes, which enhance convenience. However, concerns about noise levels and durability have been noted, with some units failing after a short period. Overall, it is a solid choice for those seeking effective cooling for small to medium-sized rooms.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 181 reviews
ease of use: 4.05 out of 5
quality: 3.45 out of 5
value: 3.39 out of 5
50% would recommend
24 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
7 July, 2026
Do Not Buy
I bought this in the middle of July. Horrible. It did not work. Blew hot air after a few days. I wanted to return it , but my daughter destroyed the box. it is still sitting in my basement. I wasted my money.
1 reply from TCLExpert team - 11 days ago
Hi Shirley, Thank you for sharing your experience. We're sorry to hear that your TCL 10,000 BTU window air conditioner stopped cooling and began blowing warm air after only a few days of use. We understand how frustrating that is, especially during the summer. Even if the original packaging is no longer available, we'd like the opportunity to help troubleshoot the issue and determine the best available support options. Please contact us at tclsocial@tcl.com and have your model information available so our team can assist further. Thank you, Sara TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
4 July, 2026Verified purchase
(no review title)
never received mine and they wont do anything about it!
1 reply from TCLExpert team - 18 days ago
Hello, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Sara TCL Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
30 June, 2026Verified purchase
ac unit
delivered on time but left in driveway on its side. you can't do this. really awful delivery. you should inform your delivery drivers of this.
1 reply from TCLExpert team - 18 days ago
Hi John, We’re sorry to hear about your delivery experience. Since delivery is managed by Target, we recommend reaching out to them directly so they can address this with their drivers. If the unit has any issues after setup, our support team is happy to help at tclsocial@tcl.com. Thank you, Sara TCL Customer Support
3 out of 5 stars
Thumbs down graphic, would not recommend
26 June, 2026Verified purchase
TCL 10000 BTU
This window air conditioner is very loud and definitely not suitable for a bedroom. It is difficult to sleep with it running. I would say it is more like a commercial-grade window air conditioner, capable of cooling rooms up to about 350 square feet.
1 reply from TCLExpert team - 28 days ago
Hi Trucker, Thank you for sharing your feedback. We’re sorry to hear the unit sounds too loud for comfortable use in your bedroom. Noise perception can vary by room size, window fit, and fan setting, and higher fan speeds can be more noticeable while maximizing cooling performance. If you’re open to it, trying the lower fan speed or Sleep mode (if available) and ensuring the unit is installed securely with a tight window seal may help reduce perceived noise. If the sound level still doesn’t meet your expectations, we’d like to see if we can help. Please reach out to our support team at tclsocial@tcl.com so we can review your setup and provide additional assistance or options. Thank you, Sara TCL Customer Support
2 out of 5 stars
22 June, 2026
originally posted on tcl.com
Good AC but not as smart as advertised
AC works fine but advertised as a smart AC but impossible to ever connect, everything instructed to do doesn’t work and one of the main reasons i bought it..
1 reply from Liz TCL Customer Support team - 1 month ago
Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Please make sure that you are using a 2.4GHz Wi-Fi network and the TCL Home app compatible with your unit. We'd like to gather more information to better understand what is occurring. Please reach out to us and someone will get back to you as soon as possible. Thank you, TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
8 June, 2026Verified purchase
(no review title)
I really regretted buying this air conditioner—in a word, it's crap
1 reply from TCLExpert team - 2 months ago
Hi Khursand, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
1 out of 5 stars
13 October, 2025
originally posted on tcl.com
Disappointed and shocked
I am truly disappointed in this window unit. It was purchased it in April this year, 2025, and by June it was spewing a rust-colored substance on the outside housing. Thinking it just may have been normal wear and tear, I reasoned that I would clean it at the end of the season, so, I left it alone. Last night I heard a noise I had not noticed before and peeped in through the air vent but didn't see anything. This morning, I looked in again and gasped at what I saw. The blades are black with mold and it's growing on the Styrofoam housing. I turned it off and opened the drain plug to let it dry out and the coil in that area is solid rust!
1 reply from Alison TCL Customer Support team - 9 months ago
Hi Mama J, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our ACs are carefully designed and engineered to give our customers years of comfort. We take great measures to ensure that the ACs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can. Thank you, TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
12 September, 2025Verified purchase
DO NOT BUY!
I bought this AC UNIT in April 2025. I have tried contacting the company TCL for a warranty claim since August. The unit was only 4 months old at the time. The compressor would run with the unit off and a bad smell was coming from the unit. Mold grew quickly inside. Was told we would get a replacement in 5-7 days but the company canceled the replacement order without telling us. Been without AC for a month. Truly, astonished on how a company could treat their consumer this way. I plead with you, do not buy this AC. I’m going to have to eat the cost and file a complaint with the BBB.
1 reply from TCLExpert team - 10 months ago
Hi Brenna, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC, We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
5 out of 5 stars
22 August, 2025
originally posted on tcl.com
Great product wonderful service
Rona was very understanding and helpful to me was setting up my AC. She even took the time to call me back and help me with further instructions.
1 reply from Alison TCL Customer Support team - 11 months ago
Hi Mike94, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025Verified purchase
10,00btu TacL remote ac unit
Doesn’t cool properly after i installed it i want to return it
1 reply from TCLExpert team - 11 months ago
Hi Pamela, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
5 out of 5 stars
14 August, 2025
originally posted on Sampling program
Easy to install. Lightweight
[This review was collected as part of a promotion.] Installed this in my bedroom. So easy to install. Lightweight. Very effective - cools room so quickly. Energy efficient settings. Rather quiet which is perfect at night. Did not post photo of it installed in my private bedroom.
3 out of 5 stars
14 August, 2025Verified purchase
AC too loud but works well (bar)
Got this over the summer and it cools my bedroom very well. Only had it for a few months tho. Only down side is that it gets really noisy and has a clanky noise, to the point it wakes me up at night. Other than that so far so good.
1 reply from TCLExpert team - 11 months ago
Hi Steven, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Sara TCL Customer Support
1 out of 5 stars
12 August, 2025
originally posted on tcl.com
Dont buy
Worked good and cooled very well but didnt last more than 1 year. What an inconvenience lol
1 reply from Alison TCL Customer Support team - 1 year ago
Hi Cbooth, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
1 out of 5 stars
11 August, 2025Verified purchase
One year after purchase
We loved this product for the first year of use. All of a sudden in the last week it has stopped cooling down our living room like it did before.
1 reply from TCLExpert team - 1 year ago
Hi MissMurrow, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
4 out of 5 stars
18 July, 2025
originally posted on Sampling program
Great product for value!
[This review was collected as part of a promotion.] Product photo is straight out of the box with stickers still attached. The TCL Ultra Quiet 8,000 BTU Window Air Conditioner is a game changer for small to mid-sized rooms up to 350 sq ft, offering powerful cooling without the disruptive noise. It’s easy to install, energy efficient, and keeps the room consistently comfortable even on hot, humid days. The sleek design and intuitive remote control make it a great value for anyone needing quiet, reliable climate control.
5 out of 5 stars
16 July, 2025
originally posted on Sampling program
Power house
[This review was collected as part of a promotion.] I used this in my bedroom and it really does cool it down in no time. I like how it has so many different settings to chose from. It’s not very loud and the remote control is so easy to use.
2 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2025Verified purchase
Wouldnt purchase
Just at a year mark and this AC gave out paid over 300.00 for it to only last a year complete trash.
1 reply from TCLExpert team - 1 year ago
Hi K, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
1 July, 2025
My Dream Air Conditioner!
I highly recommend this AC unit, it was a spur of the moment item that my sweet brother ended up buying me while at Target. We ended up having to return a previous AC unit that unfortunately wasn't powerful enough or cooling my room down. This TCL is a phenomenal AC unit and definitely worth purchasing! It is easy to use the controls and has a variety of options and settings to choose from. It is good quality and not made cheap, it goes down to 61 degrees and it you like it icy & chilly like Alaska, than this is definitely right up your alley! It comes with a remote control and it has really helped and made a significant difference during this dreadful heatwave! You definitely get what you pay for, so if you are looking for your dream AC unit, look no further, I promise you will not be disappointed!
1 reply from TCLExpert team - 1 year ago
Hi Charlotte, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Sara TCL Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
30 June, 2025Verified purchase
AC
Works putting out really cool air
1 reply from TCLExpert team - 1 year ago
Hi Becca, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Sara TCL Customer Support
5 out of 5 stars
Thumbs up graphic, would recommend
28 June, 2025Verified purchase
Sweet coolness
It cools most of our first floor. What a savior on hot days!
1 reply from TCLExpert team - 1 year ago
Hi M, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Sara TCL Customer Support