TCL 10000 BTU Smart Window Air Conditioner Fan and Dehumidifier 450sqft (H10W35W): Best Window AC Unit, 3 Speeds, 115V
$299.99
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4.7 out of 5 stars with 54 ratings
Guests are saying
The TCL window air conditioner is praised for its powerful cooling capabilities, energy efficiency, and user-friendly features. Guests appreciate its quiet operation and easy installation, making it ideal for small to medium-sized rooms. The smart features, including remote control and app connectivity, enhance convenience. However, some guests have reported issues with electronics and noise levels. Overall, it is a solid choice for those seeking effective cooling solutions during hot weather.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 166 reviews
ease of use: 4.17 out of 5
quality: 3.47 out of 5
value: 3.4 out of 5
57% would recommend
19 recommendations
1 out of 5 stars
13 October, 2025
originally posted on tcl.com
Disappointed and shocked
I am truly disappointed in this window unit. It was purchased it in April this year, 2025, and by June it was spewing a rust-colored substance on the outside housing. Thinking it just may have been normal wear and tear, I reasoned that I would clean it at the end of the season, so, I left it alone. Last night I heard a noise I had not noticed before and peeped in through the air vent but didn't see anything. This morning, I looked in again and gasped at what I saw. The blades are black with mold and it's growing on the Styrofoam housing. I turned it off and opened the drain plug to let it dry out and the coil in that area is solid rust!
1 reply from Alison TCL Customer Support team - 3 months ago
Hi Mama J, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our ACs are carefully designed and engineered to give our customers years of comfort. We take great measures to ensure that the ACs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can. Thank you, TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
12 September, 2025Verified purchase
DO NOT BUY!
I bought this AC UNIT in April 2025. I have tried contacting the company TCL for a warranty claim since August. The unit was only 4 months old at the time. The compressor would run with the unit off and a bad smell was coming from the unit. Mold grew quickly inside. Was told we would get a replacement in 5-7 days but the company canceled the replacement order without telling us. Been without AC for a month. Truly, astonished on how a company could treat their consumer this way. I plead with you, do not buy this AC. I’m going to have to eat the cost and file a complaint with the BBB.
1 reply from TCLExpert team - 4 months ago
Hi Brenna, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC, We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
5 out of 5 stars
22 August, 2025
originally posted on tcl.com
Great product wonderful service
Rona was very understanding and helpful to me was setting up my AC. She even took the time to call me back and help me with further instructions.
1 reply from Alison TCL Customer Support team - 5 months ago
Hi Mike94, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, TCL Customer Support
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025Verified purchase
10,00btu TacL remote ac unit
Doesn’t cool properly after i installed it i want to return it
1 reply from TCLExpert team - 5 months ago
Hi Pamela, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
5 out of 5 stars
14 August, 2025
originally posted on influenster.com

Easy to install. Lightweight
[This review was collected as part of a promotion.] Installed this in my bedroom. So easy to install. Lightweight. Very effective - cools room so quickly. Energy efficient settings. Rather quiet which is perfect at night. Did not post photo of it installed in my private bedroom.
3 out of 5 stars
14 August, 2025Verified purchase
AC too loud but works well (bar)
Got this over the summer and it cools my bedroom very well. Only had it for a few months tho. Only down side is that it gets really noisy and has a clanky noise, to the point it wakes me up at night. Other than that so far so good.
1 reply from TCLExpert team - 5 months ago
Hi Steven, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Sara TCL Customer Support
1 out of 5 stars
12 August, 2025
originally posted on tcl.com
Dont buy
Worked good and cooled very well but didnt last more than 1 year. What an inconvenience lol
1 reply from Alison TCL Customer Support team - 5 months ago
Hi Cbooth, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
5 out of 5 stars
12 August, 2025
originally posted on influenster.com

Strong, quiet, and smart – perfect cooling for lar
[This review was collected as part of a promotion.] The TCL 12,000 BTU Smart Window Air Conditioner delivers powerful cooling that easily handles large rooms up to 550 sq. ft. The Wi-Fi capability and remote control make it super convenient to adjust settings from anywhere, and the smart features integrate seamlessly with voice assistants. It runs quietly for its size and cools the room quickly and evenly.
1 out of 5 stars
11 August, 2025Verified purchase
One year after purchase
We loved this product for the first year of use. All of a sudden in the last week it has stopped cooling down our living room like it did before.
1 reply from TCLExpert team - 5 months ago
Hi MissMurrow, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
4 out of 5 stars
18 July, 2025
originally posted on influenster.com

Great product for value!
[This review was collected as part of a promotion.] Product photo is straight out of the box with stickers still attached. The TCL Ultra Quiet 8,000 BTU Window Air Conditioner is a game changer for small to mid-sized rooms up to 350 sq ft, offering powerful cooling without the disruptive noise. It’s easy to install, energy efficient, and keeps the room consistently comfortable even on hot, humid days. The sleek design and intuitive remote control make it a great value for anyone needing quiet, reliable climate control.
5 out of 5 stars
16 July, 2025
originally posted on influenster.com

Power house
[This review was collected as part of a promotion.] I used this in my bedroom and it really does cool it down in no time. I like how it has so many different settings to chose from. It’s not very loud and the remote control is so easy to use.
5 out of 5 stars
12 July, 2025
originally posted on influenster.com

I used to think I was hot, now I'm cool with my TC
[This review was collected as part of a promotion.] Boy, the summer is in full heat! I was extremely lucky to be gifted a TCL Air Conditioner for my honest review. When the box arrived, we couldn't wait to open it. It has all the bells and whistles you could want. First of all, I was extremely impressed by how nice looking it is. Feeling hot? No need to get up! The unit comes with an easy to use remote. On the actual air conditioner, the buttons are set up to make using it very easy. The mute button somewhat cuts down the noise, but it's not a total mute. There are different levels of the fan speed and temperature settings. The temperature can be set as low as 61° and that along with the high fan speed makes your room nice and cool! At the top of the unit is what I call the swing... It provides the direction of the air coming out of the unit. If you push the button once, it moves up and down. Hit it again, and it becomes stationary in the position that you push the button. There are way too many features of this wonderful air conditioner for me to summarize in this review. I highly recommend this TCL Air Conditioner to you if you want to be cool like me!
2 out of 5 stars
Thumbs down graphic, would not recommend
11 July, 2025Verified purchase
Wouldnt purchase
Just at a year mark and this AC gave out paid over 300.00 for it to only last a year complete trash.
1 reply from TCLExpert team - 6 months ago
Hi K, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support
4 out of 5 stars
7 July, 2025
originally posted on influenster.com

Great AC for windows
[This review was collected as part of a promotion.] I’ve been using the 12,000 BTU Smart Window AC and I’m really happy with it. I use it to cool a 500+ sq. ft. room and it works fast. I love that I can control it from my phone or with voice commands. I found the remote easy to use and the unit runs quietly. Installation wasn’t too hard, but I did need help lifting it into the window because it’s a bit heavy. Overall, it’s a great buy for the features and performance.
5 out of 5 stars
4 July, 2025
originally posted on influenster.com

Beautiful and works great
[This review was collected as part of a promotion.] This is a really nice window A/C unit. We have central A/C but our 2nd floor still gets kond of hot so we put this in the window in our workout room / dog room and it's been SO nice to have. It also gives me more peace of mind that the dogs will stay cool during the summer when im not home.
5 out of 5 stars
3 July, 2025
originally posted on influenster.com

Quiet, powerful, and energy efficient!
[This review was collected as part of a promotion.] I never thought I’d be so impressed with a window unit AC. We absolutely love how quiet this unit is. It’s more quiet than a tower fan on the lowest setting. Our room gets cooked down very quickly and I have noticed how energy efficient this is. Five stars!
5 out of 5 stars
Thumbs up graphic, would recommend
1 July, 2025
My Dream Air Conditioner!
I highly recommend this AC unit, it was a spur of the moment item that my sweet brother ended up buying me while at Target. We ended up having to return a previous AC unit that unfortunately wasn't powerful enough or cooling my room down. This TCL is a phenomenal AC unit and definitely worth purchasing! It is easy to use the controls and has a variety of options and settings to choose from. It is good quality and not made cheap, it goes down to 61 degrees and it you like it icy & chilly like Alaska, than this is definitely right up your alley! It comes with a remote control and it has really helped and made a significant difference during this dreadful heatwave! You definitely get what you pay for, so if you are looking for your dream AC unit, look no further, I promise you will not be disappointed!
1 reply from TCLExpert team - 6 months ago
Hi Charlotte, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Sara TCL Customer Support
5 out of 5 stars
1 July, 2025
originally posted on influenster.com

TCL AC
[This review was collected as part of a promotion.] What a surprise! It is basically soundless AC. We just installed it yesterday and had a deep sleep not even recognizing that it is running. Another positive side of this AC, the quality of air. It's fresh, no smell of working AC, and easy to cling removable filter. The size was scary... but when it was installed, its looks clean, simple and modern. We love the new TCL AC! Highly recommend. Requires 2 people to install the unit.
5 out of 5 stars
Thumbs up graphic, would recommend
30 June, 2025Verified purchase
AC
Works putting out really cool air
1 reply from TCLExpert team - 6 months ago
Hi Becca, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Sara TCL Customer Support
4 out of 5 stars
29 June, 2025
originally posted on influenster.com

TCL Window Unit
[This review was collected as part of a promotion.] This TCL window air conditioner is ice cold and does a great job as far as cooling down a 450 square ft space. It is quiet as a fan on low. Putting in the the window was a breeze. I did give it 4 stars tho because, I was unable to connect it to the app. I followed all the directions and tried multiple times, with no luck sadly. I have a lot of my home appliances linked to my alexa and, unfortunately was not able to with this window unit. It does a great job cooling tho and is ice cold so, that's a big win. I love that it comes with a remote and, it shows the temperature digitally on the the face of the unit.