ThermaCELL Backpacker Mosquito Repeller Mat Refills - 48 Hours
$19.99
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4.3 out of 5 stars with 13 reviews
3 out of 5 stars
15 June, 2023
originally posted on thermacell.com
Product seems to have changed
I’ve been using a thermacell on my patio for several years. The mats use to last 4 hours as advertised. I would go through butane cartridges quicker than I had to replace the mats, now it’s the other way around. The mats are turning white after only an hour to an hour and a half. I’m not sure what has changed with this product but it’s getting super expensive having to constantly purchase more replacement mats. So disappointed because the product works great it’s just not lasting the 4 hours as advertised anymore.
1 reply from Customer Service team - 3 years ago
Hi, The MATS have two chemicals on them. the first chemical is the repellent. The second chemical is a timed released blue dye. The blue dye, can fade in some cases in a short period of time, but the repellent remains on the MAT for the full 3-4 hours. Our testing shows that after 4 hours, 25% is still on the mat. You can leave the Mats in even if they turn white a bit sooner than you expected. The environment can cause this to happen as well: heat, humidity, wind. and altitude. We recommend just leaving them in for the full 3-4 hours even if they seem to be turning white. if you have any other questions, please feel free
2 out of 5 stars
28 August, 2022
originally posted on thermacell.com
What happened to 4 hours per Pad?
We have used this product for a few years now, my husband was telling who knows how many people this is the only product that truly works. However, there has been a change this year. The pads Do Not last 4 hours, not even 3 hours anymore, if you’re lucky, you’ll get 2 hours. We even purchased a new lantern thinking it might be the heating element. Didn’t change the longevity of the pad. Unhappy….
1 reply from Customer Service team - 3 years ago
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
5 out of 5 stars
11 December, 2020
originally posted on thermacell.com
Backpacker resolution
Thermacell Continues to exceed my expectations, great product and prompt customer service.
5 out of 5 stars
4 December, 2020
originally posted on thermacell.com
The THERMACELL Backpacker Mat-Only Refils - 48 Hou
The Backpacker Mat-Only Refills work in all THERMACELL devises. It would be very nice if the Earth Scent Mats would be sold separately too! The
5 out of 5 stars
3 November, 2020
originally posted on thermacell.com
Fantastic product
Works great. Beats all other products out there :)
5 out of 5 stars
3 September, 2020
originally posted on thermacell.com
Great way to enjoy the summer evenings
They work great to keep the mosquitos away and you can visibly see when the pads need to be replaced. I also have the usb thermacell that uses the liquid inserts for my patio, it works great as well.
5 out of 5 stars
3 September, 2020
originally posted on thermacell.com
It works
Works well and as advertised. Remember to look for the orange glow into window to confirm the heater is on.
5 out of 5 stars
28 August, 2020
originally posted on thermacell.com
.
Was happy to be able to purchase just the mat refills. I have an abundance of butane canisters.
4 out of 5 stars
27 July, 2020
originally posted on thermacell.com
Product performs as advertised
Effective for mosquitos and other flying insects. Lasts for perhaps 12 hours in my experience. Color change to show reduced effectiveness helpful. Excellent for our back yard usage. .
5 out of 5 stars
18 July, 2020
originally posted on thermacell.com
Great products
the staff was very friendly and helpful on the phone I would recommend anybody to order from them they are great people to work with an I'm looking forward to the next time I have to order something
5 out of 5 stars
16 July, 2020
originally posted on thermacell.com
Get them while they’re hot
Great product and price I’m glad I was able to get as most ideas were sold out
2 out of 5 stars
7 July, 2020
originally posted on thermacell.com
Mat needs to last longer
The mat doesn’t last much past 1 hour till it is all white!!
1 reply from Customer Service team - 6 years ago
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.