Biotene OralBalance Moisturizing Gel Dry Mouth - Trial Size - 1.5oz
$6.99 ($4.66/ounce)See 1 deal for this item
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Guests are saying
The Biotene Oral Balance Moisturizing Gel is highly regarded for its effectiveness in alleviating dry mouth, especially for those using CPAP machines or undergoing medical treatments. Guests appreciate its ease of use, compact packaging, and immediate relief. However, many are disappointed with its recent unavailability and changes in formula.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 729 reviews
effectiveness: 5 out of 5
flavor: 4.88 out of 5
quality: 5 out of 5
value: 4.71 out of 5
100% would recommend
5 recommendations
3 out of 5 stars
11 February, 2026
originally posted on Biotene
The Xylitol ruins it for me
I've been using this a few months since being diagnosed with Sjogren's. It helps a lot with the horrible dry mouth. I liked that it is unflavored as mint upsets my stomach. However, it very UNFORTUNATELY contains xylitol. Xylitol is the "sugar free" part of this product but it can also cause gastric issues such as diarrhea. As someone with IBS, I am torn on what will be the reason I can't sleep. I also wish the application was less awkward than squeezing the tube above my tongue or putting it on my finger and then in my mouth. I have no better suggestions, it's just awkward. Overall rating 3 stars because of the xylitol. Desperately looking for mint free and xylitol free solutions.
2 out of 5 stars
8 August, 2025
originally posted on Biotene
Your product Biotene Gel
I’ve been using this for over 10 years as I lost my salivary glands due to radiation. It is a great product, however after a while you made smaller tubes, higher price and an air big air bubble in each tube, reducing the amount in the tube. My past tube had 3 large air bubbles in it and I would be lucky if I got 1 tablespoon out of it. If you continue this way of handling your product, I will change to a different company that doesn’t rip us off.
1 out of 5 stars
17 February, 2025
originally posted on Biotene
Bait and switch - GSK changed the ingredients
GSK changed the ingredients after they purchased the company. It's not the same product and the efficacy is very different.
5 out of 5 stars
26 November, 2024
originally posted on Biotene
Awesome product
The best product on the market the gel is my favorite i also use toothpaste and mouthwash and spray but the gel works the best
4 out of 5 stars
11 November, 2024
originally posted on Biotene
Wonderful product, but not flavor free.
i bought this a couple of months ago. It definitely helps, but i don't find that it is flavor free. I was treated for head and neck cancer 12 years ago and my mouth and tongue are very sensitive to "spicy" flavors. This does taste minty and if I apply too much the mint flavor can cause pain.
4 out of 5 stars
31 October, 2024
originally posted on Biotene
Wondeful!
I use c pap and this alleviates my dry mouth....this works!
3 out of 5 stars
30 July, 2024
originally posted on Biotene
Yuck
The new formula doesn't have a very pleasant taste, and doesn't last as long as the previous version
5 out of 5 stars
23 July, 2024
originally posted on Biotene
(no review title)
I have used for a number of years especially at night, I love it.
5 out of 5 stars
Thumbs up graphic, would recommend
4 June, 2024Verified purchase
Works great
I get dry mouth occasionally and this tube is pretty handy to keep my purse. It works really well however I do like the lozenges better because they are longer lasting.
1 out of 5 stars
26 March, 2024
originally posted on Biotene
(no review title)
The “newest” version of the product tasted different, felt different and didn’t last long but worst of all I was awakened about 3am with a burning, gritty and clogging sensation I couldn’t cough out or sooth with anything. After three days of remission and exacerbation the pain subsided
5 out of 5 stars
5 March, 2024
originally posted on Biotene
Best of it's kind.
Why do all the good things get discontinued? I don't understand.
5 out of 5 stars
22 January, 2024
originally posted on Biotene
biotine oral jel
I use a C PAP machine at night and get very dry mouth. When I use Biotine Oral Gel I get better sleep. I use a tube and half a week. That's also why i try to find printable coupons. Can't find them much anymore.
5 out of 5 stars
8 November, 2023
originally posted on Biotene
Moisture
[This review was collected as part of a promotion.] Gel comes in very easy to use container. Instructions are easy to read and understand. Product definitely helps to add moisture to mouth when have cotton mouth so does provide relief. Will definitely continue to use.
2 out of 5 stars
25 September, 2023
originally posted on Biotene
Not the same anymore
I had been using this product since 1997 after radiation. It was the only thing that was effective. However, since it became available again after Covid, it is not the same as it was before Colgate bought the company. The formula must have been changed. The gel does not adhere very well, the taste is different and it burns the really dry areas on my mouth. It is no longer a go-to product for me. I will search for a better solution in the hopes that Colgate will revert to the original formula. If other users have found similar results, please let Colgate know of your disappointment.
5 out of 5 stars
18 April, 2023
originally posted on Biotene
Love the gel and spray
Please start making them again. It is the only thing that helps.
5 out of 5 stars
29 March, 2023
originally posted on Biotene
Fantastic product
I am very glad the mouth gel is available again. The spray was helpful but definently not as effective.
5 out of 5 stars
24 March, 2023
originally posted on Biotene
Great for those that wear CPAP
Works great through the night . Back in stock today 3/24/23 after not available for several months.
5 out of 5 stars
20 March, 2023
originally posted on Biotene
Life Saving Product for Me
I had radiation treatments around my sinus cavity, 28 years ago (1994). I have been using this gel since then. Now, as we can't find any on the shelf, I don't know what I am going to do to keep my mouth moist during the night. There IS NOTHING else I can use. PLEASE, PLEASE bring it back.
5 out of 5 stars
19 March, 2023
originally posted on Biotene
So upset!
This was the only thing that worked for my dry mouth. Why would you discontinue a product that has clearly helped so many people?!!
5 out of 5 stars
16 March, 2023
originally posted on Biotene
Biotene Oral Balance Get
[This review was collected as part of a promotion.] Please start producing the Moisturizing gel again. I don't know what I am going to do without you product. Please start producing the Moisturizing gel again.