BISSELL CrossWave HydroSteam Plus Steam Cleaner 3515 10" Cleaning Path Black: Electric Floor Steamer, Pet Hair, LED, 25ft Cord, 828ml Tank

I loved this thing when I first got it, it made mopping so much easier. I’ve had it for a year now and have had to send it off to bisel to be repaired twice. Once for the brush not rolling and once for no suction. I’m looking into another vacuum.

I have 3 large white fluffy dogs and 2 messy toddler boys. Our home is all hardwood and some tile, over 2000 sq ft. I have struggled for years to keep my floors clean and often tell my kids to get up off the floor when playing due to this struggle. My floors have never been cleaner since getting this tool. I was amazed by all the grime it pulled up from the floors in the first use. Maintaining clean floors has been a breeze. I have grabbed the machine out for quick spills or muddy days with the dogs and done weekly deep cleans throughout the home. The light is a great feature. The vacuum is very powerful, it will pull a hair ball out from under a table I didn't even realize is there. The steam never makes the floors warm so I am not too concerned about damaging the hardwood. The self cleaning tool is neat as well! The only con for me is the tank size being a bit small. I would probably have to empty/refill 4x+ to do my whole home in one go. Also I wish the cord was a bit longer and maybe retractable. Overall 5 stars for now after 1 month!

the suction was great light steam did not leave it too wet but I found it heavy to move around much prefer the Cross wave omni force I have both the Omni force gets five stars the other problem I had was that it did not clean it self out as well as the Omni Force had to wash the roller by hand to get it clean and than wipe everything out really held on to the cat hair inside the machine I would not buy again

My fiancé has been talking about the CrossWave for years. I mostly ignored him, because obviously I know everything. But after too many days with five dogs, a 7-year-old, and a yard that apparently produces unlimited dirt, I finally broke down and ordered one. The box arrived and I opened it immediately, set everything up, filled the tank, and started cleaning. Within seconds I had brown water pooling everywhere. The machine looked like it was just spreading muddy swamp water across my floor. Instead of using my brain to troubleshoot like a rational adult, I spent half the tank of water mentally drafting the most brutal review ever written. I was furious that I had just spent this much money on a machine that seemed designed to spread dirt around as efficiently as possible. Finally, I went back to the instructions. It said the brush might be too wet or there could be a clog. A clog seemed unlikely considering I had owned the machine for about seven minutes, but I pulled the roller out anyway. And there it was — a soaking wet piece of cardboard from the packaging jammed in the brush. I removed it, put everything back together, and tried again. And suddenly the thing worked perfectly. The suction was back and stronger than ever. The steam came pouring out. My floors looked amazing — which is impressive considering my five dogs seem personally committed to keeping the floors muddy. So the CrossWave HydroSteam works great st. No streaking, no leftover water, and not a single muddy paw print. My only criticism is the debris separator. I think the design could be improved. There’s nowhere to set the filter/lid while you’re pulling the separator out, dumping debris in the trash, and then running to the toilet to dump the dirty water. It turns into a slightly chaotic balancing act. I strongly recommend removing the packaging from the machine before using it. (Apparently that step is important.) If your house deals with the same level of chaos that mine does — kids, dogs, mud everywhere — this machine is absolutely worth it. And if it seems like it’s spreading brown water everywhere… check the roller first. Trust me. Unfortunately, my fiancé was right. Please don’t tell him I said that.

Nice product moves smoothly. Steam works well. Vacuum is ok not the best. Returning because the clean up post each use requires more time and effort than I will want to spend with my weekly mopping needs.

Love it though it takes longer than I’d hoped to get that real deep clean on my tiles and grout

I have had this machine over a year now and it doesn't work at all. Some times it leaks all over the floor from the clean water tank. Other times it works like a charm.

I absolutely love this crosswave vacuum cleaner! It’s my second style, and I’m particularly fond of this one. It consistently performs well, and I use it daily for light cleaning and occasionally for more extensive pet messes. While I’d prefer a cordless option (provided it doesn’t have the same issues as my previous cordless crosswave cleaners), a longer cord would also be helpful. I bought this model because of its steam feature, which I find highly effective. With the steam option enabled, I can effortlessly lift objects from any hard surface in two passes about 95% of the time.

With three large indoor dogs, my floors face constant hair, muddy paws, and messes. The BISSELL CrossWave HydroSteam vacuums, mops, and steams in one pass—picking up hair without tangles, removing sticky spots easily, and leaving tile/hardwood spotless with no streaks! Amazing product !

This is great for an all in one! I couldn’t believe how dirty the water was once I was done.

Just quit working.

The steam function works well, it cleans the floor nicely. My husband actually redid our hardwood floors and had to buff them out, left wood particles and it mopped it up and cleaned them great. Of course for hard stuck on candy he had to scrape it off with something, but other than that normal dirt and stuff came off well. It is a bit heavy that I don’t quite like, but I know it’s because it has a good motor, and it’s more powerful being plugged in. I feel like I got what I paid for in this, and I’m happy. I used it once and my husband has used it more than me and he said he likes it so, for him to like it, I think it’s good!

This is my second one and the clean valve broke and now can’t use

unfortunately after a few months of using the plastic water tank has broken and I'm out of the return window. Too expensive to be this poorly made and not able to return or exchange.

Need strong bristle floor brush for heavier caked-on dirt removal

love that I can clean using steam or change to solution cleaning only

We purchased the big green clean machine three years ago. The carpet in the high-level townhome that we had where we were renting had carpet that was 28 years old and had stains even after it was professionally cleaned they tried steam cleaning they tried chemical cleaning, etc.. so I decided to try buying the big green clean machine and oh my goodness on the first cleaning the water was almost like mud water so over the years the carpet lightened the first past got the majority of stains out and we’re talking stains that were in there for years and years. That was the best money we ever spent on any product. We absolutely love it now we’ve moved to all on one floor apartment that is all vinyl so we’re going to try the cross wave for something like that with Bissell. All I know is we just love that machine and I’m sure it’s going to sell quickly. I wish they had a trade-in program. Lol. But if you really want a great carpet cleaning machine that’s the tool for you and oh the attachment for upholstery clean the stairs beautifully. I think the stairs were more filthy than the carpet was we also cleaned our couch with upholstery to and it worked well. You just can’t go wrong. I can’t imagine the money we saved in professional carpet, cleaning bills

Would give a zero if possible. I bought this based on the vdo showing real steam cleaning, but upon using there was zero steam coming out. Returned and got another, which wasn't my original but a use one, still didnt work no steam. I Wish Bissell would fix this then it would be great!

I was skeptical about this all in one vacuum floor cleaner, so I used my regular vacuum cleaner on my area rugs. I used the Bissell CrossWave on my floors & rugs, I'm amazed at how well it works. The floors & rugs don't remain wet for very long afterwards. I had so much cat hair in the dirty water reservoir, I was stunned, I thought my house was clean, plus I pre-vacuumed the rugs. It's a fantastic product!

Do not buy it I think they have a regular shampoo it was the steamer that sold me but had it for a month tried it on way! Doesn’t work