Pantene Pro-V Miracles 3-in-1 Multi-Tasking Conditioner Leave-in Detangler and Heat Protectant - 6 fl oz

Thank you for providing feedback on our Pantene Pro-V Miracle Rescue 3-in-1 Multitasking Conditioner. We're saddened to hear that you disliked the product's fragrance. Whenever we are designing our products, we try our hardest to create features we think our consumers would love. Of course we understand that everyone has their own preferences and that's why we're glad you shared this with us. Please know that your comments are reaching the appropriate people on our team. We'd love to hear more from you. When you have the time, please feel free to give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.

Thank you for reaching out to share your experience with our Pantene 3-in-1 Multi Task Conditioner. We're genuinely sorry to hear about your concerns. We understand how unsettling this situation can be, and we’ll definitely pass your feedback on to our Health and Safety Team, along with the rest of the Aussie team. Just a quick note—it's normal to lose about 50 to 100 hairs a day. Hair naturally goes through a cycle of growth, shedding, and replacement. Regular brushing and shampooing can help support this process. However, we completely understand that experiencing excessive hair breakage can be quite distressing. There are several factors that could contribute to hair breakage, such as hormonal changes, stress, illness, medication, or even genetics. We want to assure you that our products undergo rigorous testing for safety and effectiveness and are not known to cause hair breakage. We encourage you to consult with a physician for a thorough evaluation to explore the possible causes and treatment options. Remember, we're here to support you. Whenever you're ready, please feel free to give us a call at (800) 945-7768 or reach out via email through the Contact Us section on our website.

Thank you for sharing your encounter with our Pantene Pro-V Miracle Rescue 3 in 1 Multitasking Leave-In or Rinse Out Conditioner. We're sorry to hear that your hair was left feeling greasy and weighed down. This isn't the kind of experience we want you to have and we are reporting this to the rest of our Pantene Team. We want to assure you that there has not been any formula changes since the product was introduced in Nov 23'. To get rid of any excess grease, we recommend washing your hair with a clarifying shampoo. Typically the cause of hair feeling weighed down is a product containing to much conditioner for your hair type. For a better experience we recommend using a product with less or no conditioner. You can also try conditioning only where you need it most, which is mainly the ends of your hair. If your hair feels only slightly too greasy, we really recommend using a conditioner that's not quite as rich as the one you're currently using. We'd like to gather more information about your experience so please give us a call at (800) 945-7768 or email us through our Contact Us Page.