Brita Refillable Product Solutions Replacement Water Filters for Brita Water Pitchers and Dispensers

A: Thank you for reaching out, and we're glad to assist you. Although our Advanced Filter reduces chlorine, copper, cadmium, and mercury, it doesn't eliminate microplastics. We recommend our Elite pour-through filters and Faucet Mount filters, which are certified to reduce 99% of microplastics. The amount of water your household consumes would determine the pitcher size you'd need. If you have any further inquiries, kindly contact us at 800-242-7482 with reference number 230626-000591. We're excited to hear from you.  Alexandrea from The Brita Team.

A: Yes it fits place the filter in a large drinking glass filled with water for about five minutes and you put it in the picture turn it slightly to the right or the left and I guarantee it will fit and work

A: The new filters are improved so they are much quicker at filtering the water, but yes they are filtering.

A: If your dispenser or pitcher is an older model, and you see any space around the edge of the filter when it's fully "seated," then it may not be filtering correctly. I ended up buying a new dispenser because I didn't trust that the water was being filtered after the filters changed to their current design. I contacted the company and they were no help--just told me to line up the groove to the filter, but the entire filter was popping out of place (I'd see it floating minutes after I filled up), so I'd say the new filter design is no longer compatible with older dispensers. After getting a new dispenser, I can see a big difference in the way the filter creates a seal. I think the company should stop saying that the filters are compatible with all filters and dispensers.

A: Nina, thanks for asking about this. No, our Standard filter isn't designed to remove/reduce calcium from your hard water. If you have more questions, call us at 800-242-7482 and keep #241121-000681. Have a great day! Jeffery from The Brita Team

A: Hi there, John. Our filters are designed to fit in all of our Brita pitchers, except the Stream. We hope this information is helpful. Jess from the Brita team

A: Yes. I have an Up & Up 7 cup pitcher that I purchased 3/2020. I just purchased the 4 pack of Brita filters today 5/2020, They fit better than the Up & Up in my opinion and are a lot easier to remove. You just push the filter firmly down into the hole and it's a very snug fit.

A: Hello there! Thanks for reaching out. Our Brita filters are designed to fit all Brita pitchers, new and old, except for the Brita Stream. They should fit into your Brita Slim pitcher just fine. We hope this clears things up! Mel C. from the Brita team

A: Yes, I have both large Brita and Brita Slim filter is universal and keep in mind, you can fill the Slim alot more before needing another filter.

A: I can't locate an expiration date on the box or on the individually wrapped filters.

A: Hi there! Our Brita Filters have an indefinite shelf life before activation. We hope this is helpful! —Madison with Brita

A: Kelly, thank you for asking about this. Our Standard filter is compatible with our systems except faucet and stream. If you have any questions, please call us at 800-242-7482. Have a great day! Jeffery from The Brita Team

A: Thanks for letting us know. We're sorry to hear the indicator of your Brita Pitcher isn't resetting properly, and we'd like to share a few tips to help. If the indicator is on the top of your pitcher’s lid press and hold down the STATUS button. Hold it there for 2 seconds if you’re using a white filter or 6 seconds if you have a blue filter. Release the button when the green light next to your filter icon flashes three times by itself. If the indicator is on the underside of your pitcher’s lid, press and hold down the reset button for 5 seconds. Release the button when the light flashes three times. If the indicator light still isn’t working, please connect with us directly at 800-242-7482 and mention reference number 241024-000534. We hope this helps. Monique from The Brita Team

A: Hello there, and thanks for asking, Sue. No, our Standard Filters aren't compatible with Marella or Style pitchers, as these pitchers are made for Maxtra filters. If you have more questions, please reach out to us at 800-242-7482 and refer to this number: 241002-000154. Have a great day! Jeffery from The Brita Team

A: Thanks for the chance to address your inquiry about our Replacement Standard Filters. BRITA Cadmium Testing has been performed by NSF with two types of tap water challenges. In both tap water challenges, there was an average reduction of 93% throughout the filter life. Our team members are ready to assist you, so please call 800-242-7482 and have reference number 240103-000351 available if you have any other inquiries. Thanks for drinking like you care. Shannon from The Brita Team