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ColorBlack Stainless Steel
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Guests are saying
The GE Opal 2.0 Nugget Ice Maker is a highly praised appliance that delivers excellent ice quality and production speed, making it a favorite for families and entertaining. Guests appreciate its sleek design, easy setup, and quiet operation, while the side tank enhances its capacity. Despite some concerns about noise and maintenance, many find it a valuable addition to their kitchens, especially for those who enjoy nugget ice in their beverages.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 5609 reviews
design: 2.79 out of 5
ease of use: 2.79 out of 5
easy to clean: 2.19 out of 5
quality: 2.07 out of 5
value: 1.87 out of 5
16% would recommend
18 recommendations
1 out of 5 stars
3 February, 2026
originally posted on geappliances.com
Don’t buy this ice maker it only works one year
I had it for less than a yer and it started spilling water and after that stop making ice a 500 dollar ice maker that lasted for a year
1 reply from GE_Appliances team - 3 days ago
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
4 out of 5 stars
2 February, 2026
originally posted on geappliances.com
Great texture and size of ice cubes
Love the texture and size of ice cubes. The machine keeps up with our ice demand for the two of us. The machine is noisy enough when making ice that I can hear it from the bedroom in the middle of the night. The ice maker must not keep a freezing temperature - I'm guessing the ice cubes melt because the machine will randomly kick in and start making ice again even when we haven't used any for several hours (e.g., 4 am).
2 out of 5 stars
30 January, 2026
originally posted on geappliances.com
Inefficient too quick
Even though it’s louder, that’s not really the complaint. The door drips water like a leaky faucet when it’s open to get ice. The ice just doesn’t hold up as long.
1 reply from GE_Appliances team - 7 days ago
We want to help you with your help you with the sound level and water leak of your opal. We recommend calling our Opal team at 866-907-6718.
2 out of 5 stars
29 January, 2026
originally posted on geappliances.com
Nice when it works
My ice maker tells me to add water even when the side water tank is full. To add to the fun, their online and phone support are useless.
1 reply from GE_Appliances team - 7 days ago
We are more than happy to provide guidance with this Opal icemaker. When it is past time to replace the filter, you may notice that your ice maker is no longer making ice. You may also notice the 'Add Water' notification, even though you have water in the reservoir or side tank. If either of these things occurs, replace the scale inhibiting filter with a new Opal Replacement Water Filter (P4INKFILTR).
1 reply from GE_Appliances team - 7 days ago
If you have the scale inhibiting filter installed, try removing it and descale and sanitize the unit as mentioned in the Owner's Manual on pages 7-9 - https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf - Please contact us directly if you continue to have an issue.
5 out of 5 stars
26 January, 2026
originally posted on geappliances.com
Great Product
Only have been using product for a few days. So far so good
3 out of 5 stars
26 January, 2026
originally posted on geappliances.com
Loud
Noise level and the instructions are not specific to the machine. 1. I followed the online instructions to connect to WiFi. It kept asking for certain numbers on the back of the machine , that were not there. After researching online and reading comments from the community figured it out. 2 the cleaning button continues to blink. The instructions indicate a 55 min descaling process .. never happened. This is too loud and too much work for ice cubes. Sending it back
1 reply from GE_Appliances team - 10 days ago
We’re sorry to hear you’ve had multiple issues with your Opal, and we’d like to assist. Information about connecting to WiFi can be viewed on page 14 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf. If you need any further assistance with getting connected, our Connected Home Support Line is available at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET. They would be glad to assist with any issues related to connectivity. The manual also has information about care and cleaning, including descaling, starting on page 7. If the unit won’t proceed through the descaling process, or is still indicating it needs to be descaled after you complete that process, we recommend disconnecting the Opal from power for three to four hours before reconnecting; this resets it and can often solve an issue. We have information about what sounds you may hear at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 Your feedback regarding your experience will be shared with our product team, and we’ll also be reaching out over email to discuss your situation further. Please respond at your earliest convenience, so we can assist.
2 out of 5 stars
24 January, 2026
originally posted on geappliances.com
50/50 product
I love this product when it actually wants to work. I use the water it says to use, I clean when the light shows up, I descale when and How i should, and there’s a problem every other week. I just bought a new filter 2 weeks ago, my app says itS good, but the machine will not make ice with it in.
1 reply from GE_Appliances team - 11 days ago
We’re sorry to hear you’ve had recurring issues with the Opal, and it currently isn’t making ice. We’d like to assist. We recommend disconnecting the Opal from power for three to four hours before reconnecting, to reset it; resetting the appliance can often solve an issue. Additional tips about what to try when the Opal isn’t making ice are available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 We’ll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist.
5 out of 5 stars
23 January, 2026
originally posted on geappliances.com
Great Product
This machine has the ability to make ice very efficiently. We’ve had at least 20 people over on multiple occasions, and with the added side tank, we’ve never ran out of ice.
1 out of 5 stars
20 January, 2026
originally posted on geappliances.com
Third one & broken like the other two
This is the third GE Profile nugget ice maker I have purchased over the last 10 years. It won't work now because it says to add water when it's already there. There has been an issue with each GE Profile nugget I have purchased. I don't know why I keep spending the money but I love the ice it makes!
1 reply from GE_Appliances team - 15 days ago
We'd like to assist with your Opal icemaker no longer making ice. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
3 out of 5 stars
20 January, 2026
originally posted on geappliances.com
Screaming Eagle
I love the look and ease of the machine. I think GE should co brand with Harley and call it the screaming eagle because this thing will wake the neighbors up when it gets upset. Mine is a month old. Disappointing as I cannot get but a few cups of ice before the noise happens.
1 reply from GE_Appliances team - 16 days ago
We're glad to hear you're happy with the appearance and ease of your Opal, and we'd like to address the issue you're having with sound. We have information about what sounds you may hear at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We recommend performing the full cleaning procedure, which is described starting on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--ICQ21ZKI--/dc06c26a71060819d54b8d9bf6c53eb64be9dce9.pdf. Descaling the Opal can assist with a sound issue. We'll also be reaching out over email to discuss this situation with you. Please respond at your earliest convenience.
5 out of 5 stars
17 January, 2026
originally posted on geappliances.com
Best Ice ever!
I received this ice maker as a Christmas gift from my son and daughter best Christmas gift ever. I am always having to buy ice from grocery store or gas station and buy the time you get home it is already melting. This causes it to refreeze and then you have to break it up to use it. I love how easy it is to fill glasses with the enclosed scoop. It looks nice sitting on counter. The easy to fill side tank makes a endless supply of yummy nugget ice always accessible. Also this ice makes for a good ice pack for a injury or boo boo for kids. Since the nuggets are small and not heavy and sharp like typical ice cubes. I would definitely recommend this ice maker to anyone who uses ice daily. I also ordered the magnetic scoop holder accessory it attaches to the side of the ice maker making it even more streamlined.
5 out of 5 stars
15 January, 2026
originally posted on geappliances.com
Perfect
Love this machine! Makes the perfect, crunchy Sonic ice at home!
5 out of 5 stars
15 January, 2026
originally posted on geappliances.com
Opel Nugget Ice Machine
We love our Opel Nugget Ice Maker.. it fast so you never run out of ice. Looks great in our beverage center, and we always use distilled water which is the best for an ice machine so we don’t have internal calcium buildup..!!
2 out of 5 stars
6 January, 2026
originally posted on geappliances.com
2 failed howling Opals in under 2 months
It was amazing, for the 9 days it worked. I’ve already sent information to GE although to date they haven’t responded. We bought the regular/original Opal on Black Friday as an early Christmas gift. Plugged it in, had great ice for 2 weeks and then it started making a loud howling noise and quit making ice. We returned it, and then bought the 2.0. For 9 days it was amazing but again began making a loud howling noise and then stopped working all together. We have now returned it as well after finding tons of reviews online from consumers experiencing the issues with new Opal Nugget Ice makers. For the price, it’s pretty sad. I would recommend looking elsewhere at this point until they address this known issue.
1 reply from GE_Appliances team - 25 days ago
We are sorry to hear both of your Opal units did not work out and you returned the units. We always recommend reaching out to us before returning your product so that we can review your situation and see how we can help.
2 out of 5 stars
4 January, 2026
originally posted on geappliances.com
Good at ice but loud annoying grinding sounds
Great at making small ice pellets but every machine we have gotten (this is #3) have made loud grinding sounds a few months after buying it. It does not stop the grind effectiveness of making the ice but the very loud nice if just very annoying.
1 reply from GE_Appliances team - 29 days ago
We'd like to review the situation with our Opal ice maker further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
4 out of 5 stars
1 January, 2026
originally posted on geappliances.com
Squeaky noise when making ice pellets
This is our third GE profile pellet icemaker. All but one has worked well. This one was purchased July 2024, now it is making a terrible squeaking noise when it is running and making ice.
4 out of 5 stars
31 December, 2025
originally posted on geappliances.com
Keep it cleaned!
[This review was collected as part of a promotion.] The product works great and produces lots of ice in a short amount of time, however it must be kept clean and descaling often. I am having a problem with the internal float device determining if there's any water in it. We ran several cleaning cycles and let it sit for 18 hours, and this seems to have fixed the issue.
5 out of 5 stars
28 December, 2025
originally posted on geappliances.com
The Best Purchase I’ve Made for My Kitchen
[This review was collected as part of a promotion.] If you love nugget ice, this machine is a dream. The GE Profile Opal 2.0 delivers perfect, soft, chewable nugget ice every single time. It looks sleek, feels well-built, and runs way quieter and smoother than I expected. The side tank is super convenient, the ice production is fast, and it keeps up easily with a busy household. From cold drinks to smoothies to daily water, this elevated everything. Easily one of my favorite appliances. Highly recommend without hesitation.
5 out of 5 stars
27 December, 2025
originally posted on geappliances.com
Best Christmas gift ever
[This review was collected as part of a promotion.] Unwrapped the ice maker. Read all instructions throughly. Watched a you tube video also. Followed set up procedure and in no time we had perfect ice for the rest of the holidays. Loving it loving it!!!
5 out of 5 stars
27 December, 2025
originally posted on geappliances.com
Christmas Surprise
[This review was collected as part of a promotion.] Both of my daughters have an Opal and they love theirs. They just gave my wife and me one for Christmas!