Secret Clinical Strength Completely Clean Invisible Solid Antiperspirant & Deodorant

Thank you for your feedback on Secret Clinical Strength Completely Clean Invisible Solid Antiperspirant & Deodorant. We appreciate your loyalty and are sorry to hear of your experience with your recent purchase. The product did undergo a formula change in January of 2025 which includes an increase in fragrance. Rest assured, we will pass your comments along to the Health and Safety Team as well as the rest of the Secret Team. Please know that all our products are thoroughly evaluated to be safe when used as directed. Still, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we do recommend that you discontinue using the product. Our team would love to learn more about your experience. Please feel free to call us at (800) 964-1947 or email us through our Contact Us page.

Thank you for your feedback on Secret Clinical Antiperspirant Invisible Solid in Completely Clean. We are sorry to hear you were disappointed with your recent purchase. We want you to know all of our products go through many quality checks so they reach you in the best condition. Your report is unexpected and we will pass your comments along to the rest of the team. When it comes to wetness and odor protection, the performance of the product can be affected by body chemistry. So changes in diet, activity level and stress can be contributing factors. We’d also like you to know it may take your body up to two weeks to adjust to a new product before you get the fullest protection against wetness especially when switching between products. Our team would love to learn more of your experience. Please give us a call at (800) 964-1947 or email us through our Contact Us page.

Thank you for getting in touch about our Secret Clinical Invisible Solid Completely Clean Antiperspirant Deodorant. We value your loyalty to our product and want to express how disappointed we are to hear about your recent experience. That's not the kind of news we want to hear from any of our consumers and we'll be sure to address this with our Health and Safety team and the rest of our Secret team. It may help to know that our product did have a change to it's fragrance. However, safety is our highest priority and we have tested all of our products so we can be sure they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities towards specific ingredients or formulations. If you have not already done so, we do recommend you discontinue from using the product. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page so we may better assist you.

Thank you for reaching out about our Secret Clinical Invisible Solid Completely Clean Antiperspirant Deodorant. We are sorry to hear that you didn't get the odor protection you needed and also disliked our ingredients. We have tested our products thoroughly so we can be sure they deliver the benefits we advertise. What you've shared has been unexpected but we will be addressing this with the rest of our Secret team. As you may already know, the level of protection you receive can vary depending on your body chemistry. Changes in things such as your diet, stress, and activity levels may all have their own affects on the product's performance. It can also take your body up to two weeks before it fully adjust to a new product and you receive the best protection possible. If you aren't already, we do recommend applying the product twice a day, once in the morning, and again before you go to bed. We'd like to assist you further. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for reaching out about our Secret Clinical Completely Clean Invisible Solid Antiperspirant Deodorant. We're glad to hear that our Soft Solid formulation works well for you. However, it is truly disappointing to hear that you developed a rash with your recent purchase. We can only imagine how frustrating this may have been and we will be addressing this with our Health and Safety team and the rest of our Secret team. Safety is our highest priority and we have tested our products thoroughly to ensure they are save when used as directed. Still, we understand that some consumers may have personal sensitivities towards specific ingredients and formulations. If you haven't already done so, we do ask that you discontinue from using the product. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page so we may better assist you.

We sincerely appreciate you taking the time to share your thoughts on our Secret Clinical Strength Completely Clean Invisible Solid Antiperspirant Deodorant! We're genuinely sorry to hear about what happened and that the scent seemed a bit too strong. Creating products that resonate with our customers is a passion of ours, and we put significant effort into research and testing to ensure we offer the best. We fully understand that everyone has unique preferences, and your feedback is invaluable to us. Rest assured, we will forward your comments to our dedicated team for consideration in future improvements. Furthermore, please know that we want all of our consumers to have a positive experience when using our products, so we regret to learn that you noticed a rash. You can be assured that we will share this information with our Health and Safety Team as well as with the rest of the Secret Team. While all of our ingredients have been thoroughly assessed for their safety and efficacy, when used as directed, we do understand that some of our consumers may have their own personal sensitivities that prevent them from being able to use a particular ingredient or formulation. We do recommend that you discontinue use of this product and that you reach out for additional support. We want you to know that at Secret, your satisfaction is our top priority, and we are committed to enhancing your experience. If you would like to discuss your feedback in more detail, please feel free to reach out to us at (800) 964-1947 or send us an email through our website’s Contact Us page. Thank you once again for your insights!