Kiehl’s Ultra Light Daily UV Defense Anti-Pollution Broad Spectrum SPF 50 Sunscreen 125 ml (US)

Hello Brielymar! We’re glad to hear the formula worked well for oily skin, but we’re sorry it didn’t meet your expectations with your skin tone. We truly appreciate your honesty and will share this insight with our product development team as we continue working toward more inclusive formulations. We thank you for your feedback and your interest in our products as a valued Kiehl's member!

Hi there, thank you for taking the time to share your feedback. We completely understand how concerning ingredient names can be, and we’re truly sorry for any worry this may have caused. To clarify, Benzene is not an ingredient in our sunscreen. The first ingredient is Avobenzone (3%), which is used specifically to protect against UVA rays. We are committed to safety and quality, and we’re proud that our Super Fluid UV Defense Daily Facial Sunscreen SPF 50+ has earned The Skin Cancer Foundation’s Seal of Recommendation. We deeply value your trust and feedback, and we hope this helps reassure you about the safety and integrity of our products. If there’s anything we can do to further assist you or if you have any questions, please don’t hesitate to give us a call at 1-800-543-4572 (Mon–Sun, 10am–7pm EST). We’d be happy to help.

Hi there! We are so sorry to hear about your experience with our Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We know how frustrating it can be when a product is not as expected. Please be assured we are passing your feedback on our package design along to our team! It would be helpful if you had the product available when you call. We look forward to speaking with you!

Hello there! Thank you for your feedback on Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We're sorry to hear about your experience and would like to speak with you directly. Please call us at 1-800-543-4572 (Mon - Sun, 10:00 AM - 7:00 PM EST) and provide case #41824507. Having the product available when you call will be helpful. We look forward to assisting you.

Hi RM M! Thank you for taking the time to share such detailed and honest feedback regarding our Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We understand how frustrating it is when a product leaves a white cast. We would love the opportunity to learn more about your experience. Please give us a call at 1-888-768-2915, Mon - Fri 9am - 5:30 pm EST, providing the case number, 41767038. We hope to hear from you soon!

Hello there MLLG! Thank you for your feedback on our Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We're sorry to hear it's pilling with your Kiehl's moisturizer. Pilling can occur when products don't layer well; try allowing more absorption time or gently patting the sunscreen. For further assistance, please contact us directly at 1-800-543-4572 (Mon-Sun, 10:00 AM - 7:00 PM EST).

Hi there! We're happy you like the sunscreen itself, but we're so sorry to hear about the leaky bottle and the mess it made in your toiletry bag during your trip. That's definitely not the experience we want for our customers. We appreciate you bringing this to our attention. We are committed to quality in all aspects of our products, including the packaging. We'll be sharing your feedback with our product development team so they can look into improvements for the bottle design.

Hello there! We're sorry to hear about your experience with the Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We'd like to understand what happened and help resolve the issue. Please call us at 1-800-543-4572, Monday through Sunday, between 10:00 AM and 7:00 PM EST, and provide the reference number 40959309_. Having the product on hand during the call will be helpful for our discussion. We look forward to speaking with you and assisting you further.

Hi there! Thank you for reaching out about our Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We appreciate your feedback and apologize that the sunscreen didn't meet your expectations. We understand your concerns about the scent, texture, and product separation. We're always striving to improve our products, so your comments are valuable to us. We're also sorry to hear you had a negative experience with our customer service representative. We'll address this internally to ensure better support in the future. While we understand your decision to explore other options, we hope you'll continue to consider Kiehl's for your other skincare needs.

We are sorry to hear about the experience you had with Super Fluid UV Defense Daily Facial Sunscreen SPF 50+. We would like to speak with you directly about it. Please give us a call @ 800-KIEHLS-2 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #39916013. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.