Yookidoo Elephant Baby Shower Bath Toy - Blue/Green: Animal Educational Focus, Plastic Material

A: Hello Lola, We’re sorry to hear that you’re having issues with your bath toy . In general, all our bath toys require special care to avoid being damage and for it to lasts long. Have you been rinsing it well in clear water after use to remove soap residue before allowing it to drain and dry out? Every after several use, we always recommend a thorough cleaning of the bath toys by filling up a bucket with water and add in some vinegar. Let the toy soak in the vinegar water for around 20 minutes, then rinse it off and dry using a paper or cloth towel. Please be reminded as well not to leave you batteries inside the toy if it’s not use for long period of time. We also created a video that may help you : https://www.youtube.com/watch?v=rX_hw6F-_BA If these steps do not work for you, let us know and we will help you out. You may email us directly through info@yookidoo.com. Sincerely, Yookidoo Customer Support

A: Ours stopped working too. We have cleaned it and followed all guidelines.

A: Us as well didn’t even make it a full year before it stopped working which is very very sad because it was my sons favorite and we did maintain care as to avoid this issue but I wouldn’t recommend this to anyone!!!

A: Hello, yes it is.

A: Hi there! I understand your 4-year-old isn't a fan of bath time, and you're looking for ways to make it more enjoyable. It's a common challenge! You're definitely not alone. And yes, the Yookidoo Elephant Baby Shower Head can absolutely work for your 4-year-old! While it's called a "baby" shower head, it's suitable for newborns, infants, and toddlers – so it's perfect for your son. It can make washing hair and rinsing off much easier and less stressful.

A: No, you don't need to fill the elephant with water. However, for the toy to work properly, the bathtub or sink should be filled with at least 4 inches (10 cm) of water so the elephant can draw water from it.

A: Hello, Thank you for reaching out with your question! The Yookidoo Elephant Baby Shower bath toy doesn't produce any sound, so there's no need to worry about noise levels. It simply provides a gentle stream of water for a fun and soothing bath experience. Kind Regards, Yookidoo Team

A: Hello Gratzie, Here’s a video to help you with the cleaning process : https://www.youtube.com/watch?v=rX_hw6F-_BA Kind Regards, Yookidoo Team

A: Hello, Children’s safety is always our priority, and we would like to guarantee you that all our bath toys are checked for waterproof IPX07 the same as for watches operating under water and are tested vigorously tested one by one, to be fully sealed. In general, all our bath toys require special care to avoid being damage, molds , corrosion and for it to lasts long. Have you been rinsing it well in clear water after use to remove soap residue before allowing it to drain and dry out? Battery acid or oxidization usually happens if the battery compartment is not closed properly or if the batteries are left inside the toy if it’s not use for long period of time which also causes corrosion around the battery compartment . We always recommend making sure the battery cover is properly closed and sealed. As well as every after several use, we always recommend a thorough cleaning of the bath toys by filling up a bucket with water and add in some vinegar. Let the toy soak in the vinegar water for around 20 minutes, then rinse it off and dry using a paper or cloth towel. Furthermore, we take quality matters seriously and you may email us directly so we can further help. Kind Regards, Yookidoo

A: Hello , We recommend bathtub should be filled at least 4 inch (10 cm). But before you can start enjoying your new bath pal, batteries must be inserted. We strongly recommend using new, good quality batteries to ensure optimal operation over time. It is highly important to insert the batteries correctly and make sure the battery compartment is tightly sealed before putting the elephant in the water. We also recommend not using rechargeable batteries.

A: Hello , Hose length is around 38cm.

A: Hello, The bottom of the toy is completely flat. The water drains out automatically when not being placed in water.