Kristin Ess Softening + Moisturizing Conditioner, Palo Santo Scent, Vegan, Paraben-Free, 10 fl oz
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$11.99 ($1.20/fluid ounce)See 1 deal for this item
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4.1 out of 5 stars with 586 ratings
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Guests are saying
The Kristin Ess Ultra Lightweight Softening Conditioner has received mixed reviews. Guests appreciate its sleek packaging, pleasant scent, and ability to leave hair soft and manageable. However, some guests found it ineffective for detangling and hydrating, and a few experienced issues with hair feeling greasy or weighed down. It is recommended for those seeking a lightweight conditioner that enhances softness and manageability.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 603 reviews
effectiveness: 3.36 out of 5
quality: 3.4 out of 5
value: 3.68 out of 5
56% would recommend
30 recommendations
5 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
smells wonderful
I feel like this conditioner gives a good amount of moisture back to my highlighted hair and it smells so good
4 out of 5 stars
Thumbs up graphic, would recommend
14 March, 2026Verified purchase
Unique Scent
I’ve only used it once and I felt like it did exactly what it says it will do. I did find the scent pleasant but rather unique; unsure how it’ll match any other hair product afterward (leave in conditioner, oil, heat protector). It’s light, clean, earthy, floral, and herbal almost.
5 out of 5 stars
5 March, 2026Verified purchase
(no review title)
Makes my hair super soft!!! I color my hair every month and this conditioner do the works
1 out of 5 stars
Thumbs down graphic, would not recommend
14 January, 2026Verified purchase
Impossible to rinse, heavy and drying
I hate this conditioner. I have the cury hair one and hated it too and thought this one would be less heavy. It feels impossible to rinse out no matter how little you use. it leaves the hair feeling super heavy and kinda greasy and tangled and SO DRY. I've been trying to finish off these bottles but, I can't do it anymore.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 November, 2025Verified purchase
(no review title)
Conditioner leaves your hair with a HORRIBLE SMELL. I have used this twice and both times my hair has smelled like dirty water both times. I used the shampoo and conditioner in the pink bottle and my hair always smelled good. Idk if I got a bad batch of the conditioner or what but it smells absolutely disgusting!
5 out of 5 stars
Thumbs up graphic, would recommend
23 November, 2025Verified purchase
(no review title)
I'm still trying it. I washed my hair twice with it. I don't know if it's the cause of my hair falling or something else but it makes my hair soft and detangled.
5 out of 5 stars
Thumbs up graphic, would recommend
23 October, 2025
Smooth
Smooth I love it so much my hair looks and feels amazing
5 out of 5 stars
Thumbs up graphic, would recommend
5 October, 2025Verified purchase
Softening Shampoo/Conditioner
I just have to say, I love all of Kristen Ess’ hair products. Especially this one yet! While using the conditioner I can literally run my hands through my hair; & I’m a blonde girlie so if you know anything about have bleach blonde hair it just feels different while washing lol anywho, I highly recommend this shampoo & please do not forget to grab the conditioner along with it. She also had a Hair Mask for the softening, GET IT. Thank me later. Your truly ;)
1 out of 5 stars
Thumbs down graphic, would not recommend
31 August, 2025Verified purchase
look up hair loss on tiktok
Made mine n my mind hair fall out. she looked it up on tiktok and it turns out a bunch of girls hair is thinning and the company is blaming it on "breakage".
1 out of 5 stars
Thumbs down graphic, would not recommend
23 August, 2025Verified purchase
Causes hair thinning
DO NOT BUY!!! I’ve been a user of Kristen Ess for at least 5 months and noticed my hair thinning more and more. Just recently I started reading reviews of people who have had significant hair loss and thinning from using this brand.
4 out of 5 stars
13 August, 2025Verified purchase
Daily use for years
Nice enough conditioner, hair easily combs out does help w frizz
1 out of 5 stars
Thumbs down graphic, would not recommend
29 July, 2025Verified purchase
Hair loss
I like the original formula (the tan color) but this kind made my hair fall out.
5 out of 5 stars
Thumbs up graphic, would recommend
11 June, 2025
Overall great stuff
Smells great - an earthy, musky cologne type of scent. Lathers well, rinses clean. Hair did feel softer and not tangled after using but the hopeless frizz remains. A little pricey but do able on sale. Definitely a 5 star product even if it didn’t help my personal frizz.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 April, 2025Verified purchase
Not good
Terrible quality. Left my hair feeling like straw
5 out of 5 stars
Thumbs up graphic, would recommend
11 March, 2025Verified purchase
Kristin ess conditioner
Love this conditioner it leave your hair soft
5 out of 5 stars
Thumbs up graphic, would recommend
4 March, 2025Verified purchase
It works!
Actually works to make my hair softer and shinier
5 out of 5 stars
Thumbs up graphic, would recommend
29 January, 2025Verified purchase
love love love!
makes my hair feel very soft and shiny and definitely helps control my frizzy fly away. i have very thick curly hair
2 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2024Verified purchase
Nope
Smells like cheap men’s cologne and it doesn’t lather. Also made my next day here super greasy.
5 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2024Verified purchase
Love the moisture
This product, along with the shampoo and mask, have transformed my hair. I have type 1b/1c hair, and it requires a lot of moisture. This conditioner adds the right amount of moisture to my hair without weighing it down or making it greasy. My hair is so soft and bouncy after I use this line. I highly recommend to anyone with fine hair that needs moisture.
5 out of 5 stars
Thumbs up graphic, would recommend
29 November, 2024Verified purchase
Affordable good product
It left my hair soft and seems to be helping with my dry ends. Smells good and is affordable