LG Electronics 23000 BTU 230V Window-Mounted Air Conditioner with 11600 BTU Supplemental Heat Function: 300-500 sq. ft., 2 Speeds, 115V, White
$789.99
Out of Stock
Eligible for registries and wish lists
About this item
Additional product information and recommendations
Discover more options
Frequently bought together
2.7 out of 5 stars with 6 reviews
3 out of 5 stars
31 October, 2025
originally posted on lg.com
automatic time, remote control
[This review was collected as part of a promotion.] The first time I purchased this air conditioner w/heat it lasted 7 years, cooled and heated my 1100 sq ft home pretty good but still had to use space heaters sometimes. I just bought my second unit, it lasted about a month; I noticed the air didn't blow as cold when I first turned it on and then started to form ice on the filter and started making a weird noise
1 reply from LG Digital Care Team team - 5 months ago
Hi there — thank you for sharing your experience with the LW2423HR. We appreciate your continued trust in LG. Ice buildup and unusual noise may be caused by restricted airflow. Please start by checking that the air filter is clean and properly installed. Also, make sure the unit is level and securely mounted to reduce vibration and ensure proper drainage. For detailed troubleshooting steps, visit: https://www.lg.com/us/support/help-library/troubleshooting-an-lg-air-conditioner-that-is-not-cooling--20152825310030 If the issue continues, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can assist further. - LG Digital Care Team ^Rich
1 out of 5 stars
11 December, 2024
originally posted on lg.com
Sorry equipment
Bought june 29 it quit qorking nov 7 cannot get lg to refund money
1 reply from LG Digital Care Team team - 1 year ago
Hey there Paul! We want to make sure that you and your LG AC unit are taken care of, and we'll be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh
5 out of 5 stars
14 July, 2024
originally posted on lg.com
Has great features and easy to install
[This review was collected as part of a promotion.] this Ac unit works great. I use it to cool and heat my work shop. easy to install.
1 out of 5 stars
29 June, 2024
originally posted on lg.com
What are the guidelines for being replaced 🤔
[This review was collected as part of a promotion.] Had less than 1 1/2 and the compressor has gone out not good especially in the heat
1 reply from LG team - 2 years ago
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG air conditioner, model LW2423HR, has experienced a compressor failure less than 18 months after purchase. This is unacceptable, and I can imagine how frustrating it must be to have a broken appliance in the middle of the hot summer. First and foremost, I want to apologize for the inconvenience and disappointment this has caused. We understand that our products should provide reliable cooling during the hot summer months, and it's our responsibility to ensure that they do. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
5 out of 5 stars
23 May, 2024
originally posted on lg.com
Temperature set is lit all the time
I am really happy with my LG AC/Heat unit. It was easy to install.
1 out of 5 stars
10 December, 2023
originally posted on lg.com
Heater is trash
[This review was collected as part of a promotion.] The air conditioner works great but the heater part is absolute trash! Air temperature from the heat is 82 degrees. A 1500 watt heater puts out more heat than this.
1 reply from Customer Care team - 2 years ago
Hi there, Shane. Thank you for leaving us a review on your 23,000 BTU Window Air Conditioner, Cooling, and heating. We want to ensure that you get the best awesome experience with the unit, and should you have any other questions or concerns regarding this, please don't hesitate to send us a private message and include your contact details, model, and serial number of the unit... ^Anthony