Tide Unscented Clean & Gentle HE Deep Cleaning Concentrated Laundry Detergent Powder 68 Loads - 77oz

We're really sorry to hear you had this experience with our Tide Unscented Clean & Gentle HE Laundry Detergent Powder, Jennifer. It must upsetting that the product left residue on your clothing. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. Detergent not dissolving or leaving film can result from incorrect dosing, improper fabric softener addition, or not adjusting load size. Overloading prevents proper dissolution, while too many absorbent items can reduce water circulation. HE washing machines have specific load recommendations for different cycles (e.g., hand gap for normal, 60% for synthetic, 40% for delicate). New machines use less water, so users should consult manuals and adjust habits. Extended pre-soaking can cause detergent ingredients to settle. Low water pressure, often in apartments or due to simultaneous appliance use, reduces water available during cycles. For powder detergents, ensure sufficient water pressure flushes all detergent and check for dispenser blockages. Always follow dosing instructions and use a dosing device for accurate detergent measurement. Prevent fabric softener from spilling into the detergent dispenser. Adjust load size according to the cycle: for HE machines, leave a hand gap for normal/cotton, fill 60% for synthetics, and 40% for delicates. Overloading hinders detergent dissolution and water circulation. New washing machines use less water, so consult the manual and adapt washing habits accordingly. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Thank you for sharing your feedback regarding the Tide Powder Clean & Gentle detergent. We understand how important it is for our customers to have clear and accurate product information, especially when it comes to fragrance sensitivity. To clarify, Tide Clean & Gentle is formulated without dyes and perfumes, making it an ideal choice for those seeking a gentle detergent. This product has been dermatologist tested to ensure it is gentle on skin and safe for sensitive skin. We take product quality very seriously and strive to ensure every item reaches you in perfect condition. Your experience is important to us, and we would like to investigate this matter further to ensure your satisfaction. Please contact our service team at (800) 879-8433 so we can assist you directly and address your concerns in detail. Thank you for choosing Tide, and we look forward to assisting you.

Hello Dear Consumer. We hope your doing great. Thanks for taking the time to leave your review. We're truly sorry to hear about your disappointment with the scent in the Tide powder you purchased. We understand your frustration when a product doesn't meet your expectations, especially when you're looking for a fragrance-free option. At Tide, the quality of our products is our top priority. While we don’t add any perfumes to our free & gentle powders, the powerful cleaning ingredients do have their own natural scent. This is likely what you're noticing, and it shouldn't transfer to your fabrics after they're washed. We are sharing your concerns with our Quality and Brand teams to ensure we continue to meet the expectations of our consumers. We want to make this right for you. When you have a moment, please give us a call at 1-800-879-8433. We would appreciate the chance to help you further.

Thank you for your feedback regarding Tide Clean & Gentle. We understand how disappointing it can be when a product does not meet your expectations, especially when it comes to cleaning and odor removal. At Tide, we take product quality very seriously. Our products undergo numerous quality checks to ensure they reach you in perfect condition. If you are experiencing issues with cleaning or odor removal, we recommend the following: - Measure Detergent: Ensure you are using at least the recommended amount of detergent for your load size. For larger or heavily soiled loads, using more detergent can help achieve better results. - Avoid Overloading: Make sure not to overload your washing machine, as this can prevent items from circulating freely and getting properly cleaned. - Dryer Settings: Use the appropriate heat setting in your dryer. Excessive heat or over-drying can lead to a loss of fragrance and may affect cleaning performance. If you have already tried these suggestions and are still facing issues, we would like to investigate this matter further. Please contact us at (800) 879-8433 so we can assist you directly. Your satisfaction is important to us, and we appreciate the opportunity to resolve your concerns.

Thank you for sharing your feedback regarding Tide Clean & Gentle. We understand how important it is to find a laundry detergent that meets your needs, especially one that is free of dyes and fragrances while also being environmentally friendly. We are sorry to hear that you experienced clumping of detergent in your machine and spots on your laundry. Our products go through many quality checks, and we strive to ensure that each one reaches you in perfect condition. Your experience is valuable to us, and we would like to investigate this matter further. To help resolve this issue, we recommend the following: - Ensure you are measuring the detergent correctly and using at least the recommended amount, especially for larger or heavily soiled loads. - Avoid overloading your washer, as this can prevent items from circulating freely and may contribute to residue buildup. - Store the product in a cool, dry place to maintain its quality. If you continue to experience issues, please reach out to our service team at (800) 879-8433. We would like to look into this further and ensure you have a satisfactory experience with our product. Thank you for your understanding, and we appreciate your feedback.

We're so sorry to hear you had this experience with our Tide Unscented Clean & Gentle Powder Laundry Detergent. It must upsetting that the scent was too strong for your liking and caused such effects on you and your baby. We understand that scent is very subjective, but this is definitely not the type of experience we want you to go through. Our Tide Clean & Gentle is dermatologist-tested to ensure it is gentle on skin and safe for sensitive skin and provided great clean that is also gentle on skin. And, it is formulated with no dyes nor perfumes Tide Clean and Gentle is not formulated with dyes and perfumes, but due to manufacturing/packing it may contain a trace. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect. Please contact us at (800) 879-8433 so we can hear more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

We're so sorry to hear you had this experience with our Tide Powder Unscented Clean & Gentle Laundry Detergent, Richard. It must upsetting that there was a perceived scent you were not expecting. We understand that scent is very subjective, but this is definitely not the type of experience we want you to go through. Tide Clean and Gentle is not formulated with dyes and perfumes, but due to manufacturing/packing it may contain a trace. Also, Tide Clean and Gentle has been dermatologist tested to ensure it is gentle on skin and safe for sensitive skin, and it does not contain any agent like chlorine bleach that could fade colors. Please contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.