Avene Cicalfate + Restorative Protective Skin Barrier Face Cream for Sensitive Skin - 1.3 fl oz
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Guests are saying
This product has garnered a mix of enthusiastic praise and some concerns regarding its consistency. Many guests appreciate its effectiveness in soothing various skin conditions, including eczema and rosacea, while others have reported issues with the product being overly watery or separated upon opening. Despite these concerns, the cream is celebrated for its moisturizing properties and ability to heal irritated skin, making it a staple for many in their skincare routines.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 1746 reviews
effectiveness: 2.23 out of 5
quality: 1.98 out of 5
value: 2.03 out of 5
21% would recommend
120 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
31 March, 2026
Separates, but still the best.
As mentioned by several reviewers, this product separates. I learned that this happens if it’s stored somewhere cold, like in warehouses or storage facilities. If you place the tube in some hot water for a while and then shake and knead it, you can re-emulsify it pretty well. You can still use it if it’s separated, and it’s still just as effective. If you want to make sure you get a product that is still properly emulsified, you may want to order it directly from Avene. I haven’t found a cream better than this one. I use it every night as my last step after tretinoin.
3 out of 5 stars
29 March, 2026Verified purchase
Watery!!!
I love the way it feels but it’s super watery. Where no cream is coming out- it’s just water! Ive tried shaking it and then just leaving it and both times very watery. Love the way it feels though!
2 out of 5 stars
28 March, 2026
originally posted on Avene USA
Won’t buy again :-(
I used this twice a day for years to help my perioral dermatitis, but the last two tubes were badly separated into water and a thick paste, which I was unable to recombine. In one tube, the two substances sort of curdled when I tried mixing them. Not something I wanted to risk putting on my face. I’ve been having some success with LaRoche products, which I’m having to switch to. Sad that Avène knows about this problem, but just says they’d like to chat about it instead of fixing it.
5 out of 5 stars
28 March, 2026
originally posted on Avene USA
Best Night cream
I use tretinoin and this cream on top and it eliminated irritation. It is staple in my nighttime routine
3 out of 5 stars
Thumbs down graphic, would not recommend
28 March, 2026Verified purchase
Cery watery bur ver hydrating
Very watery? I'm not sure if the product separated or if this was intentional? There's a lot of water that has all come out of the tube and then I've tried to mix it and massage the tub but there's still lots more. Not sure if this is normal?
1 out of 5 stars
28 March, 2026
originally posted on Avene USA
Defective Product
Used to be an awesome cream, but the reformulation ruined it. I have bought several tubes in both sizes from different retailers and they ALL are defective. No one should have to "fix" a product that they paid this much for. Shaking and kneading the tube does not work anyway. Do Not Buy until Avene fixes this issue!
1 out of 5 stars
26 March, 2026
originally posted on Avene USA
Inconsistent formula
The first time I bought this - I absolutely fell in LOVE with it. It was incredible for my skin. Since then, I’ve attempted to buy it 3 times and unfortunately the formulation is not consistent. All 3 bottles have been basically pure water. No amount of shaking or anything helps it and they’re unusable. It was money down the drain. It’s disappointing and will not continue trying to repurchase.
1 out of 5 stars
25 March, 2026
originally posted on Avene USA
Awful
There was just water in the bottle. No thick cream as labeled.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 March, 2026Verified purchase
All water!!
Have had this before and loved it. This new batch came out totally watery.
5 out of 5 stars
23 March, 2026
originally posted on Avene USA
Works great
Calms my tretnoin sensitive skin!!! Every time my t zone gets irritated I go for this cica cream
5 out of 5 stars
Thumbs up graphic, would recommend
21 March, 2026Verified purchase
Saved my irritated skin - worth every penny!
Truly works wonders. My face was on fire due to over exfoliating. Derms I follow on insta recommended this product for good reason. It immediately calmed the intense irritation (applied some when I got to my car). After using it that night, my skin felt so much better and calmer the next morning. I will never be without this magical product.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 March, 2026Verified purchase
Watery mess
Completely separated. I've been using this product for a couple of years now and I've never had this happen.
1 reply from Pierre Fabre team - 8 days ago
Hello Shauna, We're sorry to hear about your experience with our Avene Cicalfate + Restorative Protective Skin Barrier Face Cream for Sensitive Skin @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include TGT26 in the subject line of your email. Kind Regards, The Avène Customer Care Team
1 out of 5 stars
20 March, 2026
originally posted on Avene USA
Completely separated
I just recieved the product today and it was completely separated. Could not get combined back
1 reply from Avene Customer Care team - 8 days ago
Hello Devon, We're sorry to hear about your experience with the Cicalfate+ Restorative Protective Cream. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include AVUSA26 in the subject line of your email.
2 out of 5 stars
20 March, 2026
originally posted on Avene USA
Very Disappointed
I have been using this product for over 14 years. THAT product was exactly as advertised and was a 20 out of 5 stars. This product you sent me was completely separated. WATER came out of the tube (and yes, I shook it and shook it and shook it some more!). NEVER has this happened to me before. You guys need to figure out what’s going on. A supplier or distributor changed…SOMEthing happened that has changed the quality of your product. If this isn’t fixed, I will soon be changing to something different. Very disappointed.
1 reply from Avene Customer Care team - 12 days ago
Hello Marianne, We're sorry to hear about your experience with the Cicalfate+ Restorative Protective Cream. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include AVUSA26 in the subject line of your email.
1 out of 5 stars
Thumbs down graphic, would not recommend
20 March, 2026Verified purchase
Defective product
Half filled with water. When I squeeze the tube water comes out then some pasty cream. I tried shaking it, kneading it, but still the same. It was expensive. Very disappointed.
1 reply from Pierre Fabre team - 8 days ago
Hello smd1959, We're sorry to hear about your experience with our Avene Cicalfate + Restorative Protective Skin Barrier Face Cream for Sensitive Skin @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include TGT26 in the subject line of your email. Kind Regards, The Avène Customer Care Team
1 out of 5 stars
Thumbs down graphic, would not recommend
19 March, 2026Verified purchase
Just water?!
I bought this based on a recommendation from a dermatologist. It is supposed to be a cream but it's nothing but water?!?
1 out of 5 stars
18 March, 2026
originally posted on Avene USA
Completely separated
I just bought this today and it’s completely separated. I tried warming up the tube, shaking and kneading the tube and it did nothing. For the price point this is really upsetting.
1 reply from Avene Customer Care team - 14 days ago
Hello Jillian, We're sorry to hear about your experience with Cicalfate+ Restorative Protective Cream. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include AVUSA26 in the subject line of your email.
5 out of 5 stars
Thumbs up graphic, would recommend
17 March, 2026Verified purchase
(no review title)
Such a great product for your skin barrier!
1 out of 5 stars
16 March, 2026Verified purchase
(no review title)
I hope I checked review before purchasing it. Water did seperated from the tube. I am not sure if it is normal
1 reply from Pierre Fabre team - 8 days ago
Hello Sa, We're sorry to hear about your experience with our Avene Cicalfate + Restorative Protective Skin Barrier Face Cream for Sensitive Skin @ Target. We would greatly appreciate the opportunity to speak with you directly. Please email our customer care team at info@aveneusa.com so we can assist you further. Be sure to include TGT26 in the subject line of your email. Kind Regards, The Avène Customer Care Team
1 out of 5 stars
Thumbs down graphic, would not recommend
16 March, 2026Verified purchase
Defective Product
The product has separated and it’s just pure liquid. I had seen other reviews saying the same thing, but has hoping I would have a different outcome. Nope! This will be returned.