Dyson V11 Cordless Stick Vacuum

A: Hello, thank you for providing a review. We apologize for the inconvenience caused as you are facing an intermittent issue with the machine. We can imagine how frustrating and disappointing this must be for you. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello Theresa, thank you for sharing your concern with us. You have inquired about the Dyson V11 cordless stick vacuum. We would like to inform you that the Dyson V11 Cordless vacuum is designed with a swivel head, which allows for easy maneuverability around furniture and tight spaces. This feature enhances its cleaning efficiency and user experience. If you have any further questions or need additional assistance, please contact us via askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for your inquiry regarding the Dyson V11 Cordless Stick Vacuum. We would like to inform you that the Dyson V11 does come with a wall docking station, which allows for convenient storage and charging. If you have any further questions or need additional information, please feel free to email us at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support.

A: Hello Lindsey, thank you for your inquiry regarding the Dyson V11 Cordless Stick Vacuum. We would like to inform you that the Dyson V11 features a fully sealed filtration system that includes a HEPA filter, which captures 99.97% of particles as small as 0.3 microns. If you have any further questions or need additional information, please contact our customer support team via askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for your question regarding the Dyson V11 Cordless Stick Vacuum. The Dyson V11 is designed to handle a variety of household cleaning tasks, including picking up cat litter. Its powerful suction and advanced filtration system make it effective at capturing small particles like cat litter from both hard floors and carpets. If you have any other queries, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello, thank you for sharing your concern with us. You have inquired about the Dock stations of Dyson V10 and V10 machines. We would like to inform you that the Dock station of V10 cyclone is not the same as the Dock station of V11. If you have any other queries, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello, thank you for your question. We understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson V11 Cordless Stick Vacuum does not have an option to turn off the brush roll. However, it features a soft roller cleaner head that is gentle on delicate surfaces like wool Berber carpet. For optimal care, we recommend using the vacuum on the lowest suction setting to prevent any potential damage to your carpet. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello Andy, thank you for sharing your query with us. You have contacted us to know if your Dyson V11 is included with a click-in battery. As We have checked the details, your Dyson V11 is compatible with both click in and screw in batteries. It generally depends on the model, which battery would be compatible. For more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Ridhu, Dyson Customer Support

A: Hi Tazkrisia! The difference between various models in the V11 line will indeed be the package of tools that come with it. So yes, you could consider this a V11 Torque Drive model - just make sure to carefully check the tools that come in the box. And for the V8 tools, all of the tools except the main bristled heads will be cross-compatible. Best Wishes, Adam@Dyson support

A: Hi Mila, This is not the "Animal" version, this one actually has a higher-end screen (and LCD screen that displays more info.) vs. the V11 Animal's LED screen that is a bit more basic. Best Wishes, Adam@Dyson support