Nivea Soft Moisturizing Crème for Body, Face & Hands: Nourishing Paraben-Free Cream Ideal for Normal & Dry Skin
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Guests are saying
The new Nivea Soft cream has garnered mixed feedback from guests, with many praising its lightweight texture, pleasant scent, and effective moisturizing properties. Guests appreciate its quick absorption and non-greasy feel, making it suitable for daily use on both face and body. However, some long-time users express disappointment over the formula change, longing for the original version. Overall, it remains a popular choice for those seeking hydration without heaviness.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.7 out of 5 stars with 12903 reviews
effectiveness: 4.07 out of 5
quality: 4.04 out of 5
value: 3.87 out of 5
77% would recommend
136 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
24 March, 2026
Not worth it.
New formula is so bad 0/10. Bring back the old formula
5 out of 5 stars
15 March, 2026
originally posted on niveausa.com
SANGAT BAGUS
[This review was collected as part of a promotion.] sangatt bagusss nyaman dikulit lembutyt dan hargaa terjangkau cuyy yuk beliii
1 out of 5 stars
12 March, 2026Verified purchase
(no review title)
New formula not good
1 out of 5 stars
10 March, 2026
originally posted on nivea.co.uk
New Nivea Soft creme
Oh dear God Nivea, what have you done to my wonderful reliable moisturiser for the past 58 years. This replacement is cheap, tacky and totally different from the original one. I am beyond disappointed and hope you will at least consider returning the original one to sell alongside your other products. There are a lot of unhappy customers out there judging by the reviews.
5 out of 5 stars
10 March, 2026
originally posted on nivea.ca
Nivea soft is amazing
(This review was collected as part of a promotion.) Loved how hydrating this is perfect for those long dry winter months. Leaves your skin feeling soft and supple.
5 out of 5 stars
9 March, 2026
originally posted on niveausa.com
Hate the new formula (used old for years)
The new formula is terrible. I used the old formula for years and years and it was my go to face lotion. I have some very high-end products, but the Nivea soft was always what I used for my face lotion. I loved it and initially didn’t notice the change when I bought the new formula tub. The second I tried it, however, I could tell, and it just felt weird on my face, not nearly as thick and it didn’t moisturize as well. That’s when I read the ingredients and compared my old tub to my new tub and saw what had happened. New formula! I threw the whole tub away and am looking for a new product to replace it with. Such a shame.
5 out of 5 stars
22 February, 2026
originally posted on niveausa.com
Always in my arsenal
Literally a favorite forever. I haven’t noticed any difference in the formula change. The scent is literally the same…I don’t know why everyone is hating. Love love love this product. I recommend to everyone that wants a better face cream 🫶🏼🫶🏼🫶🏼
5 out of 5 stars
17 February, 2026
originally posted on niveausa.com
drama drama drama
I have both the older formula and the new formula of this product, and I can genuinely say that people are overreacting in the reviews. It’s the same energy as people who swear up and down that European Nivea is worlds better than other versions. Spoiler alert: It’s not! The only thing I notice with the new Nivea Soft is that the texture is a little more gel-like. It smells virtually the same with the only difference being a SLIGHT botanical freshness, likely from the inclusion of lavendula extract. It still moisturizes well, and actually sinks into the skin quicker with less resistance during application. I’ve had no burning or itching or life threatening emergencies like people are claiming. I swear some people genuinely have nothing better to do than sit around and complain. They have no control in their actual lives so they freak out over silly stuff like product reformulations. If you’d actually do some research before falling into mass hysteria, you’d see that the biggest changes with this product are the removal of silicones, waxes. mineral oils, and lanolin alcohol which actually has more risk for irritation than any of the ingredient swaps due to the fact that it’s derived from sheep. Please take some deep breaths. Maybe journal or something. You’re gonna be ok.
1 out of 5 stars
15 February, 2026
originally posted on nivea.ca
New formula suck
(This review was collected as part of a promotion.) The new formula is bad for my skin, it tightens and burns. Bring back the old one.
1 out of 5 stars
6 February, 2026
originally posted on niveausa.com
new formula is garbage
I have used this off and on for the last 15 years. I always come back to it when my skin is irritated and needs a break from the trends I have been trying on my face. This time, there was no break for me, just a cream that made my already sensitive skin worse. Why would you change the formula? Bring the old one back. And looking though your reviews it seams I'm not the only one complaining. The only reason the stars are even at the mid point is because this product is coasting off old reviews and people who put in 5 when they meant 1 ( read the reviews its a thing). and the sad thing is I can't find something that calms my skin as well as this product used to.
1 out of 5 stars
6 February, 2026
originally posted on niveausa.com
worse cream I've ever tried
My skin started to scale off, dryer than ever. I do not recommend this cream.
5 out of 5 stars
3 February, 2026
originally posted on niveausa.com
Perfect in every way!
This is the best moisturizer I have ever used. It has a lovely texture when being applied, is not greasy, soaks in quickly and, best of all leaves my skin baby soft. I which it was available in a larger size.
5 out of 5 stars
2 February, 2026
originally posted on niveausa.com
Amazing
This is amazing. Doesn't break me out, and my friends can use it because its finally halal.
5 out of 5 stars
29 January, 2026
originally posted on niveausa.com
NotaHappyCamper
I just opened the new improved formula of Soft. What????? It is not as creamy and does not smell as good as the old formula. Now I will have to find something else. Blah. I have also made a comment on your FB page.
1 out of 5 stars
28 January, 2026
originally posted on nivea.co.uk
Burns my face!
I’ve been using this Nivea soft moisturiser for years. Today I put some on my face and it burned like crazy, I had to wash it off and take an antihistamine as my face went all red. I just noticed it says new formula- I’m stuck in the Philippines now so I can’t just pop to the shop to get more. I’m rarely allergic to anything, I’ve googled and seems I’m not the only one!! Fuming!!! Nivea bring back the old formula
5 out of 5 stars
21 January, 2026
originally posted on niveausa.com
we need the old formula back🤦♀️🤦♀️🤦♀️
[This review was collected as part of a promotion.] this formula itchy and broke me out immediately after using the new one, the old one was so good tho
1 out of 5 stars
20 January, 2026
originally posted on niveausa.com
Listen to your customers!
Please please bring back the old formula. We are all here begging you. It’s been our tried and true for years! There was nothing wrong with the old formula, all you’ve done is disappointed many of us who have been loyal to your brand for decades
1 out of 5 stars
20 January, 2026
originally posted on nivea.ca
New formula sucks
I used the "old formula" for 15 years and loved it, the new formula is thin and does not leave my skin feeling hydrated or soft. Nivea, you really messed up with this one. I am always looking for ways to be more eco friendly, but sadly this new product is just not a good product. It should have been released under a different name.
1 out of 5 stars
13 January, 2026
originally posted on nivea.ca
BRING BACK THE OLD FORMULA
Awful. Bring back the original formula please, this one is horrifically drying.
3 out of 5 stars
4 January, 2026
originally posted on influenster.com

Hydrating Thick Moisturiser
[This review was collected as part of a promotion.] I found the Nivea Moisturising Cream very thick and deeply hydrating, which is great for dry skin. However, the scent was quite strong and overpowering for me. While it does moisturise well, the fragrance makes it less enjoyable for everyday use, especially if you prefer gentler products.