CeraVe Healing Ointment Skin Protectant, Soothes Dry, Cracked and Chafed Skin, Non-Greasy Unscented - 12oz

A: Hi Kyle. Thank you for contacting CeraVe regarding the Healing Ointment. We suggest you reach out to where you got your tattoo from to see if they think it's OK for you to use.

A: Hey, Great question! The Cerave Healing Ointment retains natural moisture, providing skin barrier repair with a non-greasy finish. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page. https://www.target.com/c/beauty/-/N-55r1x

A: Hello Donught! Thank you for your question about our Healing Ointment and your father's preference regarding texture. Our CeraVe Healing Ointment is formulated to provide intensive hydration and help protect and soothe extremely dry, chafed, or cracked skin. It creates a protective barrier on the skin's surface to lock in moisture and support the skin's natural healing process. Due to its occlusive nature, designed for deep hydration and protection, it does have a rich and emollient feel. While it is designed to absorb over time to deliver its benefits, its initial application creates a noticeable layer on the skin, which some individuals might perceive as having a more substantial or "greasy" texture compared to a lightweight lotion. We understand that personal preferences for texture, especially for those with sensitive skin or particular comfort needs, are very important.

A: Hey, Great quesiton! No, the Cerave Healing Ointment does not contain steroids. It is formulated with three essential ceramides (1, 3, 6-II) that help restore and maintain its natural protective barrier. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

A: Hello there! Thank you for your interest in our Healing Ointment. All the ingredients we use in a product are listed on the package or the label of the product itself. For products too small to accommodate the list, a separate ingredient list is available on the display unit in the store for your convenience. Since some ingredients are known by more than one name, we use the standard industry FDA-recognized names. We hope this was helpful!

A: Hello Vanessa, thank you for inquiring about our Healing Ointment. L’Oréal does not use any ingredient from rare or endangered animal species, nor any ingredient of porcine, bovine or ovine origin; except lanolin (which is taken from live sheep). We use derivatives of raw materials of animal origin in restricted quantities, such as honey, beeswax, lanolin, as well as fish derivatives and poultry egg derivatives.

A: Hello Vanessa! The CeraVe Healing Ointment Skin Protectant, Soothes Dry, Cracked and Chafed Skin, Non-Greasy and Fragrance Free is not vegan, we hope this helps!

A: Hi emmy! Yes, this moisturizer is non-comedogenic. Hope this helps!

A: Hi there! Thank you for your inquiry. Yes, our Healing Ointment is non-comedogenic. We hope this helps and that you see great results!

A: Hi there! We appreciate your comments and concerns and want to assure you that you are being heard. Consumer feedback is so important to us as it helps us when making decisions about our products, such as this. We will be forwarding this along to the appropriate department. Thank you for taking the time to share your concerns.

A: Yes, it looks and feels like Vaseline. It should come out of the tube somewhat thick but not as how you describe. I recommend exchanging, check the expiration date. I bought mine a few weeks back and the expiration date is 2021.

A: Hello Iscore. Thank you for your interest in CeraVe Healing Ointment Skin Protectant, Sooths Dry, Cracked and Chafed Skin, Non-Greasy Unscented. The petrolatum (petroleum) used in CeraVe Healing Ointment is sourced and processed according to L’Oréal’s strict global safety and sustainability standards. While the specific name of the commercial supplier is proprietary, the sourcing and quality adhere to specific standards. Petrolatum is a derivative of petroleum; it is a purified mixture of mineral oils and waxes. During petroleum refinement, a byproduct of the distillation step is petrolatum residuum. This residuum is further refined and purified to produce petrolatum. Petrolatum is an occlusive agent (forms a barrier on the skin’s surface) and an emollient. These benefits mean that petrolatum helps keep dry skin hydrated by reducing TEWL (transepidermal water loss) and soft/supple by filling in spaces between dry cells in the skin’s outermost layers. The FDA recognizes petrolatum (at levels >30%) as a skin protectant that temporarily protects and helps relieve chafed, chapped or cracked skin. We hope this information is helpful and that you will try our products soon. Thank you again for your interest in CeraVe.

A: Hi B. Thank you for reaching out to CeraVe. We are sorry to hear about the experience you had with the Healing Ointment. We would like to speak with you directly about it. Please give us a call at 888-768-2915, M- F, 9am - 5:30pm, ET and let us know you contacted us through a review. It would be helpful if you could have the product available when you call, as well as providing the agent with your username. Looking forward to speaking with you.

A: Hello Cheryl! No, the Healing Ointment is developed with three essential ceramides and hyaluronic acid to help restore the skin's natural protective barrier and provide deep, long-wear hydration without causing stinging or irritation. This petrolatum-based formula is designed for dry, cracked, and irritated skin to be a gentle and soothing barrier for all skin types. A helpful tip is to apply a thin, even layer of the healing ointment to clean, dry skin on the affected areas and follow with a non-comedogenic moisturizer if needed. Because this ointment is fragrance-free and provides deep, long-wear moisture, it ensures that your skin remains nourished and protected from potential irritations from the environment throughout the day. We look forward to providing you with the reliable moisture and barrier support you need for your daily skincare.

A: Yes, it is fragrance-free, dye-free, and also hypoallergenic to avoid skin irritation.