Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - White: Leatherette Ear Cushion, USB Connection

A: Hello Courtney! All versions of the Stealth 600 Gen 3 are compatible with both PS4 and PS5. Best Regards!

A: Hi, thanks for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - Black: USB, Leatherette Cushion. That is great news! Yes, the Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation is fully compatible with the PlayStation 4 (PS4) console. Although it's specifically marketed for the PS5 (since that is the newest console), Turtle Beach confirms that the "PlayStation Version" of the Stealth 600 Gen 3 works seamlessly with both the PS5 and the PS4. 🔌 How It Connects to Your PS4 The headset connects using the included USB Wireless Transmitter (dongle): Plug and Play: You simply plug the USB transmitter into an available USB port on your PS4 console. Power On: Turn on the headset. Automatic Setup: The PS4 will recognize the headset as a USB audio device. You may need to go to Settings > Devices > Audio Devices to ensure the Input and Output are set to the Stealth 600 Gen 3. 🎮 Key Features You Get Wireless Freedom: Enjoy low-latency 2.4GHz wireless connection for both game audio and chat. Mic Monitoring: You can hear your own voice through the headset so you don't shout. Flip-to-Mute Mic: The microphone is easily muted by flipping it up. You are all set to use this new headset with your PS4! If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hello Jackie. The Stealth 600 Gen 3 connects to the PS5 using the included USB transmitter, NOT the Bluetooth connection. It is NOT able to connect with the PS5 via Bluetooth. Best Regards.

A: Hi, thanks for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - Black: USB, Leatherette Cushion Yes, the Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation is compatible with the PS5. It connects to the console wirelessly via a USB transmitter, providing low-latency audio and supporting features like PlayStation's 3D Audio. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi, thank you for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - White: Leatherette Ear Cushion, USB Connection. Yes, the Turtle Beach Stealth 600 Gen 3 Wireless Headset can be used with an iPhone 15 Pro Max, but only through a Bluetooth connection, not the USB-C port. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: The Stealth 600 Gen 3 has Bluetooth and is capable of connecting to Bluetooth-equipped mobile devices including the iPhone 15. Best Regards.

A: Hello Linda! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!

A: Hi Linda, thanks for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - Black. It sounds frustrating to have a new headset and not be able to get it working! Let's walk through the steps for pairing your Turtle Beach Stealth 600 Gen 3 with your PlayStation, and then some troubleshooting tips if it's still giving you trouble. Standard Pairing Process for PlayStation: The Stealth 600 Gen 3 for PlayStation uses a USB wireless transmitter, not direct Bluetooth to the console. Charge your headset: Make sure your headset has sufficient battery life. A low battery can sometimes prevent proper pairing. Connect the USB Wireless Transmitter: Plug the USB Wireless Transmitter into an available USB-A port on your PlayStation console (PS4 or PS5). Important for PS5: There might be a small switch on the transmitter for "PC" and "PS." Ensure it's set to "PS" mode. Power on the Headset: Press and hold the Power Button on your Stealth 600 Gen 3 headset for about 2 seconds until it powers on. Wait for automatic pairing: The headset and the USB Wireless Transmitter should automatically pair within a few seconds. LED Indicators for Successful Pairing: Headset LED: Will blink GREEN every five seconds (if in 2.4GHz Wireless Mode, which is for console gaming). Transmitter LED: Will be SOLID GREEN (if in 2.4GHz Wireless Mode). Adjust PlayStation Audio Settings: Go to Settings on your PlayStation. Navigate to Sound > Audio Output. For "Output Device," select "Stealth 600." Set "Output to Headphones" to "All Audio." Set "Volume Control (headphones)" level to Maximum. You can also adjust your microphone levels under Settings > Sound > Microphone > Adjust Mic Level > Microphone Level. If it's still not pairing, try these troubleshooting steps: Force Re-pairing (Headset and Transmitter): Transmitter: Insert the USB Wireless Transmitter into your PlayStation. Remove it within 2-3 seconds. Repeat this step twice more (insert, remove, insert, remove). On the third insertion, leave it connected. The LED on the transmitter should start fast-blinking GREEN, indicating it's in pairing mode. Headset: With the headset powered OFF, press and hold the Power button for at least 5-8 seconds. The LED will flash rapidly and then begin to pulse (or "breathe") slowly, indicating it's in pairing mode. Wait for a few seconds. The LEDs on both the headset and transmitter should turn SOLID GREEN (if the mic is unmuted) or PULSING RED (if the mic is muted) when successfully paired. Hard Reset the Headset: This can clear temporary settings and fix bugs. Power OFF the headset (hold the power button until it fully turns off). Press and hold the Power button and the QuickSwitch button simultaneously for about 10 seconds. Release both buttons. The headset should power off and then back on. It should then attempt to re-pair with the transmitter. Check for Firmware Updates: Outdated firmware is a common cause of connectivity issues. You'll need a computer (PC or Mac) for this. Download the Turtle Beach Swarm II software from the Turtle Beach support website. Install the software. Connect your headset and the USB Wireless Transmitter to separate USB ports on your computer. Open Swarm II and follow the prompts to check for and install any available firmware updates for both the headset and the transmitter. Try Different USB Ports: Sometimes a specific USB port on your PlayStation might have issues. Try plugging the transmitter into a different USB port. Ensure you have the PlayStation Version: The Stealth 600 Gen 3 comes in both PlayStation and Xbox versions. The Xbox version is not compatible with PlayStation consoles. Make sure you have the "PlayStation" version of the headset. Review LED Status Indicators: Pay attention to the LED lights on both your headset and the USB transmitter. The Turtle Beach user guide has a detailed section on what each color and blinking pattern means. This can help diagnose the specific issue. Headset LED: Fast-blinking Green: Not paired to transmitter. Blinking Green (every 5 seconds): On, paired, good battery. Solid Red: Charging. Solid Green: Fully charged. Transmitter LED: Fast-blinking Green: In pairing mode or not paired. Solid Green: Paired to headset. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi John, thanks for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - Black. They will work on PlayStation and PC, Xbox is not supported. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hello John! The Stealth 600 Gen 3 for PlayStation will work on PlayStation and PC, however, Xbox is not supported. Best Regards!

A: Hi, thank you for reaching out about Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation - White: Leatherette Ear Cushion, USB Connection. Yes, the Turtle Beach Stealth 600 Gen 3 Wireless Headset for PlayStation can connect to both the original Nintendo Switch (when docked) and the Nintendo Switch 2 using the included USB wireless connection. The headset is designed for multiplatform compatibility via its 2.4GHz wireless dongle. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Thanks for your inquiry, Mels! Yes, the Stealth 600 Gen 3 can be used while you charge it. Best Regards!

A: Thanks for your inquiry! The Stealth 600 Gen 3 Headset includes a 2.3ft Charging Cable that can be plugged into a USB port on the console itself, or into a USB wall charger for a phone/tablet. Best Regards!