WILLOW Portable Breast Milk Cooler

A: We understand that safety is your top priority. It's ours, too — and we are committed to only selling products that keep babies and breast milk safe. Like many cooler products on the market, our Portable Breast Milk Cooler was made with a standard vacuum insulation process, utilizing mixed metals that may contain lead at a point on the bottom exterior of the cooler. This point is securely covered and is designed to be completely inaccessible to any liquid or person using the product. Only purposeful misuse or intentional damage to the Portable Breast Milk Cooler could make it accessible. Every surface of the Willow Portable Breast Milk Cooler that comes into contact with liquid or skin meets all required federal food-grade and safety standards, and the Consumer Product Safety Improvement Act (CPSIA). Additionally, Willow Portable Breast Milk Cooler also meets the European Union’s REACH and RoHS standards, and BPA/BPS, PFOS, and phthalate safety standards.

A: We understand that safety is your top priority. It's ours, too — and we are committed to only selling products that keep babies and breast milk safe. Like many cooler products on the market, our Portable Breast Milk Cooler was made with a standard vacuum insulation process, utilizing mixed metals that may contain lead at a point on the bottom exterior of the cooler. This point is securely covered and is designed to be completely inaccessible to any liquid or person using the product. Only purposeful misuse or intentional damage to the Portable Breast Milk Cooler could make it accessible. Every surface of the Willow Portable Breast Milk Cooler that comes into contact with liquid or skin meets all required federal food-grade and safety standards, and the Consumer Product Safety Improvement Act (CPSIA). Additionally, Willow Portable Breast Milk Cooler also meets the European Union’s REACH and RoHS standards, and BPA/BPS, PFOS, and phthalate safety standards.

A: The Portable Breast Milk Cooler features a gel ice pack and is not intended to be used with hot liquids. Please feel free to reach out to our Customer Care team at 1-888-WILLOW-3 with additional questions or concerns

A: Yes! You can add cow's milk, breast milk, formula or any liquid you'd like to keep cool for up to 24 hours

A: There is a lot of guidance on this topic, so we always recommend referring to CDC and ABM guidelines, and taking your personal circumstances and comfort levels into consideration. Feel free to check out our blog with the science behind our design! https://onewillow.com/blog/introducing-the-willow-portable-breast-milk-cooler/

A: Combining milk from different pumping sessions can help ensure that your baby is getting complete nutrition from each bottle since milk varies in its nutritional and caloric content depending on the duration of your session, how long it has been since you last pumped, and the time of day! To minimize any risks, we recommend that you keep handling to a minimum and only pool milk that has been pumped throughout the same 24-hour period. We understand that milk pooling is nuanced, so we recommend talking to your doctor if your baby is premature, immunocompromised or if you have more questions about the current guidelines before adding freshly-pumped milk to chilled milk.

A: We recommend following the product Instructions for Use. Please feel free to reach out to our Customer Care team at 1-888-WILLOW-3 if you have additional questions or concerns

A: Great question! The gel ice pack is the only part that needs to go into the freezer. For optimal results, put the ice pack in the freezer for at least 8 hours, and ideally up to 12 hours.

A: The short answer is no! The cooler air gets, the less water vapor it can hold. When the air around an object (like the gel ice pack) gets cool enough, it causes water vapor to condense and turn from gas to liquid, forming water droplets. This is a normal process, so there is no need for any concern if you notice these droplets on your ice pack. They will not dilute your breast milk.

A: Thank you for your interest in out Portable Breast Milk Cooler! The lid with handle and milk cooler are dishwasher safe, top rack only - we do not recommend boiling. The gel ice pack never comes in contact with your milk, so no need to sterilize, and the gel ice pack is not dishwasher safe. Please reach out to our Customer Care team at 1-888-WILLOW-3 if you have additional questions - we are here to help!