Hoover SmartWash + Automatic Carpet Cleaner Upright Shampooer, FH52000 (Manufacturer Refurbished)
$139.95 reg $199.99
Sale save $60.04 (30% off)
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Return this item by mail or in store within 30 days for a full refund.
Sold & shipped by Beach Camera
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- $89.99 - $99.99Select items on sale4.3 out of 5 stars with 590 ratings
Guests are saying
This carpet cleaner has received a mix of enthusiastic praise and some concerns from guests. Many appreciate its powerful cleaning capabilities, lightweight design, and ease of use, making it ideal for pet owners and families. However, some guests have reported issues with parts not functioning properly or receiving damaged items. Overall, it stands out for its remarkable suction and ability to restore carpets, making it a worthwhile investment for maintaining a clean home.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 2610 reviews
20% would recommend
10 recommendations
1 out of 5 stars
29 May, 2026
originally posted on Hoover
poor support
small plastic piece on recovery nozzle broke off .machine useless.no parts support.
4 out of 5 stars
23 May, 2026
originally posted on Hoover
Was Awesome!
Used this machine many many times. Love it. However, the last time I used it, the rollers (brushes) stop rotating. Now they spin freely like they are attached to anything. HELP !!!!!
1 reply from Hoover Customer Support team - 10 days ago
Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed using your machine over time, but we’re sorry to hear the brush rollers have stopped rotating properly. We understand how frustrating this must be. We have reached out to you via email. Please review our message and reply back so we can assist you further. ~Warm Regards, The Hoover Team
2 out of 5 stars
20 May, 2026
originally posted on Hoover
Second Hoover that leaks Cleaning Solution
Worked good for a while then the carpet cleaning solution came right through the machine. I did everything that was posted online. Nothing worked!! Second Hoover Shampooer that has done this. I will never buy s hoover again!!
1 reply from Hoover Customer Support team - 10 days ago
Thank you for sharing your feedback. We’re very sorry to hear about the issue you experienced with carpet cleaning solution leaking through your machine, especially after following the recommended steps. We understand how frustrating this must be, particularly as this is not the experience we want for our customers. We have reached out to you via email and kindly ask that you review it and get back to us so we can assist you further and review your case in detail. ~Warm Regards, The Hoover Team
1 out of 5 stars
Thumbs down graphic, would not recommend
20 May, 2026Verified purchase
(no review title)
I bought this and have not used it yet. Will be returning as Hoover won’t replace the handle which will not stay in place.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 May, 2026Verified purchase
Came with melted soap dispenser... so disappointed
It came with soap tank all melted down. not even usable. How is this "Manufacturer Refurbished" So very disappointed. I live a long distance from Target and now I have to get it back to return it.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 May, 2026Verified purchase
(no review title)
this machine came with wrong handle. No booklet, not same machine as pictured.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 April, 2026Verified purchase
Received a different item
Different color from the listing displayed and no manual anywhere. No any user instructions. No any installation videos in the listing or paper instructions in the package. Comes with a red color instead of the blue color. Very irresponsible seller.
5 out of 5 stars
26 April, 2026
originally posted on Hoover
(no review title)
It was the best shampooer I ever had until it quit working on me... I wish I could get a replacement. But they never would replace it so im looking to buy a new one when I get the money again. I was doing carpet cleaning videos with It on Facebook to support hoover until it quit. But now im looking for the next best option that I can make my videos with.
1 reply from Hoover Customer Support team - 1 month ago
Thank you for sharing your experience. We’re sorry to hear your shampooer stopped working. Please contact us at Hoovercustomersupport@ttifloorcare.com , and we’ll be happy to assist you further and review your case, including available support or warranty options. -Warm Regards, The Hoover Team
5 out of 5 stars
Thumbs up graphic, would recommend
14 April, 2026Verified purchase
Works Great!
I purchased this refurbished, and it is like new. Cleaned my carpet in my new apartment fantastically. Easy to use and clean. Doesn't seem to waste water. Seems built to last. Very happy with this purchase!
5 out of 5 stars
6 April, 2026
originally posted on Hoover
Great Shampooer
[This review was collected as part of a promotion.] This Little guy is light weight it's the best shampooer you can buy. The only thing i don't like it does such a good job I'm doing everyone's carpet with it..Why can't they find this model its great
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
1 out of 5 stars
Thumbs down graphic, would not recommend
6 April, 2026Verified purchase
Artived damaged!
Arrived damaged !
3 out of 5 stars
29 March, 2026
originally posted on Hoover
Loud revving down
I got mine as a gift March 2022 and 4 years later mine is telling me its had enough. I only use on 1 area rug and once a year on my mother in laws carpets. Last time I used it I noticed it making a loud noise. I do have a puppy and she missed her pee pad and got some on the area rug, so I decided to shampoo it, noticed it didnt sound normal. I turned it off and it was revying down loud and long and it really sounds like its going to die on me. Its never made this sound before. I really do love my shampooer but am disappointed
1 reply from Hoover Customer Support team - 2 months ago
Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team
1 out of 5 stars
28 March, 2026
originally posted on Hoover
The 2nd Smartwash+ That Broke On Me
This is the second SmartWash I have owned. I have one carpet in my entire hone, an 8x12 rug in the living room,so it's not like the cleaner gets a lot of use. Anyway, the first cleaner lasted a year, this one lasted 4 uses before the nozzle in front of the machine broke. Same as last time: I now have 2 broken springs and 1 plastic nub in my hand and a carpet cleaner that no longer works. Again!!.What a waste of money!!
1 reply from Hoover Customer Support team - 2 months ago
Thank you for your feedback. We’re sorry to hear about your experience. Our team has reached out to you via email to gather more information and further assist with a resolution. Please check your inbox (and spam/junk folder) and respond at your convenience. ~ Warm Regards, The Hoover Team
5 out of 5 stars
20 March, 2026
originally posted on Hoover
Exceptional machine!!
Best carpet cleaner!! I have cream colored carpet with 2 Dobermans and an English bulldog and let me tell you this gets the every mess out and makes my carpet look like new! I purchased 3 different ones prior to this one and I will never go back to anything else! Hoover please keep making this one!
1 reply from Hoover Customer Support team - 2 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
Thumbs up graphic, would recommend
20 March, 2026Verified purchase
(no review title)
Love this cleaner! Super light weight and easy to use. Great for pet owners
5 out of 5 stars
18 March, 2026
originally posted on Hoover
Just buy it please
Works like magic, moves smoothly on carpets, cleans and changes carpet to quick beauty and clearness.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
16 March, 2026
originally posted on Hoover
Great cleaner
Great cleaner, this is my second one first one worked so good we bought another. Worth the money.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
4 out of 5 stars
13 March, 2026
originally posted on Hoover
I'd buy again
Gave this 4 stars because the directions are not clear or detailed enough. But the unit works well once you figure out the tanks and making sure you have them on tight.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it’s working well. Your feedback about the directions is appreciated and will help us improve the user experience. We're glad to have you as part of the SmartWash family. Happy cleaning, and thanks again for choosing SmartWash!
5 out of 5 stars
8 March, 2026
originally posted on Hoover
Wash & Dry in one. Easy to use, fill, dump, clean
This item is amazing! The best investment I’ve ever purchased. I’ve been in my apartment for four years and my apartment complex does not do a good job at coming in to clean our carpet so I finally bought a carpet cleaner and I am amazed. I love it. My carpet is like new thank you Hoover.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
5 out of 5 stars
2 March, 2026
originally posted on Hoover
Look at the pics
Pictures speak for itself. Buy it! Once you figure out it’s temperament it’s a breeze. It’s literally a no brainer.
1 reply from Hoover Customer Support team - 3 months ago
Thank you so much for your review! We're thrilled to hear you're enjoying yourSmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!