Rubbermaid 2 Step Slip Resistant Folding Plastic Stepstool with Foot Pads, Grey
$55.99 reg $98.99
Sale save $43.00 (43% off)
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3.2 out of 5 stars with 13 reviews
quality: 3 out of 5
value: 3 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
20 October, 2024
originally posted on rubbermaid.com
Shattered!
Bought mine a few years ago. We use it to step out of the truck bed. Today, my husband stepped down onto it and it shattered. It has been stored inside since purchase, and he’s 75lbs. below the weight limit. I loved it until today. Luckily, he wasn’t seriously hurt, but he scraped his arm and back up…and we’re out a step stool. Very disappointed.
1 reply from Customer Care team - 1 year ago
Hi! Thank you for posting your review. We are sorry to hear that our product didn't meet your expectations. We use all the feedback we receive to continually improve on everything we do. If you require our assistance, please contact us via our official website and we will be happy to assist further. https://www.rubbermaid.com/support/contact-us Thank you! Rubbermaid Consumer Care
1 out of 5 stars
18 August, 2024
originally posted on rubbermaid.com
Expensive, irreplaceable footpads fall off
Expensive but convenient stool until the non replaceable foot pads fall off. They are not available due to ‘safety’ but your stool is rendered unsafe anyway without the foot pad to level it.
1 reply from Customer Care team - 2 years ago
Hello Natlnona! Thank you for your feedback. We're sorry to hear about the issue with the non-replaceable foot pads on your EZ Step™ Folding Plastic Step Stool. We understand how important it is for the stool to remain stable and safe. While the foot pads are not available for replacement, we appreciate your input on this matter. Please contact our customer service team for further assistance or potential solutions. Your safety and satisfaction are important to us. Have a nice day! Rubbermaid Consumer Care.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2021
Misleading product description
Stool does not meet description which states “experience a whole new world with an added 24 inches”. The top step is only at 17.5”.
5 out of 5 stars
26 July, 2021
Folding stepstool
Sturdy non-slipping on my laminate flooring. Perfect height for those hard to reach places.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 February, 2021
Piece of junk
Very poor quality and missing two legs covers
1 reply from Rubbermaid team - 5 years ago
We appreciate you taking the time to review the Rubbermaid FG420904CYLND 2 Step Slip Resistant Vertical Folding Plastic Stepstool with Foot Pads, Grey. We apologize that the product has not met your expectations. We have a highly dedicated team of Consumer Service Specialists readily available to assist with your product needs. For assistance and warranty information, please contact the Rubbermaid Consumer Care at 888-895-2110, 8:00 am to 5:00 pm EST, Monday through Friday.