Dyson V8 Origin Cordless Stick Vacuum: Multi-Surface, Cyclonic Action, Bagless, 40 Min Run Time, Lithium Ion Battery, Red

A: I got mine today and there was no crevice tool even though it's pictured in the manual.

A: I also had no crevice tool, but I called support and they are sending one.

A: Same, no crevice tool. Pretty frustrating!

A: Same, just got mine and there's no crevice tool

A: I just received mine today and no crevis tool inside the box. This is a $5-10 tool so why not included even its a basic version.

A: Ditto--the instructions do show the crevice tool, so doesn't seem right that it is not included

A: I got mine today and also no crevice tool

A: Same issue, checked with Target help desk over chat and they suggested to return

A: I also did not receive a crevice tool in the box. When I chatted with the Dyson rep online, he said that the getting started guide has not been updated and the crevice/brush is now an all in 1 design

A: No crevice tool in my either. They used to be included, a bit shocking that a $300-$400 vacuum can't include a standard attachment, I may actually return for this very reason.

A: I got mine yesterday and also no crevice tool. I read other Q&A and compared with other Dyson V8 models. This is like the basic version so it only has the regular clearhead and the combination tool.

A: i got mine 3 days ago and this tool was also missing in mine box

A: Got mine also and no more crevice tool

A: I purhased mine today and surprisingly found that there was no crevice tool in the box but the picture of the instruction showed one. Dyson should include all tools with this price tag!

A: I just purchased mine today and there was no cervice tool as well.

A: If you read in the Highlights it states one is NOT included.

A: The product highlights section clearly states the crevice tool is not included.

A: I confirmed with the Dyson company that this model, the V8 Origin does not come with a crevice tool.

A: I opened up the box and there was no crevice tool

A: I received mine this week, and also had no crevice tool in the box.

A: I just purchased mine today and there was no crevice tool as well.

A: I also thought there should be a crevice tool because it is listed in the instructions. Something for Dyson to change.

A: Hello, this is Summer with Dyson. For the Dyson V8 Origin Cordless vacuum, the crevice tool is not included. You are welcome to purchase the part directly from the Dyson Official Website. Best wishes, Summer Dyson Customer Support

A: Stop looking. I spent a day looking for the crevice tool thinking I'd misplaced it after unpacking. Checked the listing online and there's NO crevice tool included with this model!

A: Yup. Believe the reviews. The battery lasts you about 3 uses depending on the size of your home. It takes me approximately five minutes to vacuum my whole house and regardless if I charge it all night it dies on you.

A: doesn't come with one. read review

A: I just got mine today too and don't have the crevice tool. I dont know if this model comes with it or not.

A: got mine also today. no crevice tool

A: The details say crevice tool not included .

A: Hello, thank you for contacting us. We would like to inform you that the Dyson V8 Origin Cordless Stick Vacuum typically takes around 5 hours to fully charge. This allows for up to 40 minutes of run time on a full charge. If you feel like your machine or product is malfunctioning, please get in touch with us at askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.

A: Hello, thank you for your inquiry regarding the Dyson V8 Origin Cordless Stick Vacuum, specifically the Target exclusive red model. We appreciate your interest in our product. To address your question, the Dyson V8 Origin typically takes approximately 5 hours to fully charge. This ensures that you have optimal battery performance for your cleaning needs. If you need further assistance or have any additional questions, please feel free to reach us at askdysonUS@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hi, thank you for your question regarding the Dyson V8 Origin. Please be informed that the battery in the Dyson V8 Origin is replaceable. If you need to replace the battery, you can purchase a replacement directly from Dyson or authorized retailers. Replacing the battery is straightforward and can help extend the life of your vacuum. If you need further assistance, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello Nick, thank you for sharing your concern with us. You have inquired about the warranty on the battery. We would like to inform you that the battery for this model is covered under warranty for two years from the date of purchase. If you have any other queries, please feel free to email us at askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: There are adaptors you can buy - Amazon has them - that you can use to control the trigger button so that you don't need to hold it down. Should run around $10.

A: With this model that is correct.

A: Hello Carla, this is Kelly with Dyson. The V8 Origin is a battery operated machine, and the charger is intended for 110/120V outlets. Best wishes, Kelly Dyson Customer Support

A: Hello, thank you for your query regarding the Dyson V8 Origin Cordless Stick Vacuum. Yes, the Dyson V8 Origin Cordless Stick Vacuum has a removable battery, allowing for easy replacement if needed. If you're experiencing battery issues or need assistance with replacement. You can reach Dyson customer support at askdysonus@dyson.com or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

A: Hello, thank you for your query regarding the Dyson V8 Origin Cordless Stick Vacuum. Yes, the Dyson V8 Origin is compatible with a HEPA filter. In fact, all Dyson V8 models—including the Origin—use a two-stage filtration system: a washable pre-filter and a post-motor HEPA filter that captures 99.97% of particles as small as 0.3 microns. So if you are looking to maintain or upgrade your V8 Origin’s filtration, a HEPA filter is absolutely the right fit. You can reach Dyson customer support at askdysonus@dyson.com or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

A: Hello, thank you for your query regarding the Dyson V8 Origin Cordless Stick Vacuum. The Dyson V8 Origin typically comes with a few essential attachments, including the Motorbar™ cleaner head, a combination tool, a charger, and a wall dock. Is there are some items were missing from the box. I recommend checking the packaging or receipt for a list of included parts. You can reach Dyson customer support at askdysonus@dyson.com or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

A: Hello, thank you for your query regarding the Dyson V8 Origin Cordless Stick Vacuum. The Dyson V8 Origin does not have a manual switch to turn off the motorized brush bar. When you attach a motorized cleaner head—like the Direct Drive or Fluffy head—the brush bar spins automatically when the vacuum is powered on. You can reach Dyson customer support at askdysonus@dyson.com or through their website for more detailed information. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.