Bodum 34oz Electric Bistro Gooseneck Water Kettle With Temperature Control Stainless Steel
$59.99
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The Bodum Bistro Gooseneck Water Kettle is praised for its sleek design, precise pouring, and quick heating capabilities. However, many guests have experienced issues with the touch-sensitive start button, which can be unresponsive and frustrating to use. Despite this, the kettle's temperature control and ease of cleaning are appreciated by many.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
2.8 out of 5 stars with 47 reviews
design: 3.15 out of 5
ease of use: 2.05 out of 5
easy to clean: 3.94 out of 5
quality: 2.67 out of 5
value: 2.65 out of 5
40% would recommend
37 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
19 October, 2025Verified purchase
Disappointed a year later.
I should have listened to the reviews and not picked this kettle. I love the company, I love the style, and the actual pot has held up well over the last year. However the electronics are quite the opposite. The touch screen has always been VERY hard to operate. The buttons just don’t activate consistently! The power also “goes out” after it runs and it has to be unplugged and plugged back in to get the power button to reilluminate. It’s just wonky. I think this company makes quality tea and coffee products but not electric products. Additionally though, when I pour the water out when it’s full often the water leaks out of the lid.
1 reply from Bodum team - 5 months ago
We’re sorry to hear that you’re disappointed with your BISTRO Electric Gooseneck Water Kettle with Temperature Control. We appreciate your feedback about your user experience. Please note that the touch interface is designed to respond to duration rather than pressure, so the easiest operation comes from holding the buttons firmly until the unit audibly beeps. The kettle also includes a built-in safety feature that prevents it from being operated again immediately after heating; it must cool before being reactivated. Additionally, be sure not to exceed the MAX fill line to avoid water leaking from the top, and keep in mind that the gooseneck design naturally pours more slowly - tipping the kettle too far may cause spillage. If you would like to share your feedback directly with our customer service team, feel free to reach out at support@bodum.com. Thank you for your review!
1 out of 5 stars
29 September, 2025Verified purchase
0 out of 5, DO NOT RECOMMEND
I purchased this June 2024 so have had plenty of time to come to a solid conclusion about this item. The touch controls can be unresponsive like other reviews have noted. Additionally, when mine reaches appropriate the temperature, it continues to boil so the auto-shut off is not reliable either. Look at another brand, this is an overpriced piece of trash.
1 reply from Bodum team - 6 months ago
We’re sorry to hear that you’re not completely satisfied with your BISTRO Electric Gooseneck Water Kettle with Temperature Control. The touch controls respond to duration, and touching and holding the buttons without pressing hard usually yields the best results; if you’re having issues, we recommend thoroughly cleaning the touch panel, as dust or buildup can impede the interface. Regarding auto shut-off, the kettle should beep when the set temperature is reached and the heating element will disengage, though water may continue boiling for a few seconds afterward. We’re curious if the continuous heating you’ve experienced occurs only on the boiling setting or at other temperatures as well. Please feel free to reach out with more details to support@bodum.com so we can better investigate. Thank you for your review!
1 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025Verified purchase
Didnt even last a year
This product stopped working after 9 months. I do not recommend this kettle at all.
1 reply from Bodum team - 8 months ago
We’re sorry to hear that your BISTRO Electric Gooseneck Water Kettle stopped working, and we’d like to know more about your experience so we can better understand exactly how your kettle failed. Please feel free to reach out directly to our customer service team at support@bodum.com with more details. Thank you for your review!
4 out of 5 stars
Thumbs up graphic, would recommend
16 September, 2024Verified purchase
Taa kettle
Not as intuitive setting otherwise works well.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 September, 2024Verified purchase
TouchPad breaks easily
TouchPad breaks after 1 use, there are no tactile buttons so if the TouchPad no longer responds, you cannot use the kettle. The first time I used this it worked great however it only worked once and now the TouchPad no longer responds when I try and turn the device on.
1 reply from Bodum team - 2 years ago
We're sorry to hear about the issues with your BISTRO Gooseneck Electric Kettle. Please ensure the controls are clean and free of any obstructions, and try resetting the device by unplugging it and plugging it back in. To turn it on, hold the power button for 3 full seconds. If buttons are pressed too quickly, the device may not register the input. If the problem persists, please contact our customer service team at support@bodum.com. Thank you for bringing this to our attention.
1 out of 5 stars
Thumbs down graphic, would not recommend
3 September, 2024Verified purchase
Overpriced kettle that works sometimes
This thing is pretty much useless to me if it’s difficult to turn on. What a waste on such a good looking overpriced product. Will return it for a more cheaper and simpler one that works consistently!
1 reply from Bodum team - 2 years ago
We're sorry to hear you had trouble operating your BISTRO Gooseneck Electric Kettle. To turn it on, touch and hold the power button for 3 seconds. Since the control pad is touch-based, pressing too quickly or too hard may prevent it from registering. Ensure the pad is clean and free of obstructions to maintain proper functionality. If you’re still experiencing issues, please reach out to our customer service team at support@bodum.com. Thank you for your feedback—we appreciate it!
2 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2024Verified purchase
Terrible touch pad
Pro variable temps, nice handle, well attached spout. Con terrible touch pad as others have noted.
1 reply from Bodum team - 2 years ago
While we’re glad to hear you appreciate the ergonomic handle and gooseneck spout, we’re sorry to hear about your frustration with the touch controls on your BISTRO Electric Gooseneck Kettle. Since the controls are touch-sensitive, ensure they are clean and free of any obstructions at all times. It is also important to note that the device responds primarily to touch duration, so if the buttons are pressed too quickly, or too hard, the device may not register the input. If your issues persist, please contact our customer service team at support@bodum.com. We thank you for your feedback!
1 out of 5 stars
Thumbs down graphic, would not recommend
24 August, 2024
Killed itself in seconds
I took home and put a pot on to boil before I used it for coffee and it immediately started smoking and fried itself within seconds of first use.
1 reply from Bodum team - 2 years ago
We're sorry to hear about your negative experience with the BISTRO Electric Gooseneck Kettle. Please make sure to check the outlet voltage before plugging in any electrical device and ensure no water comes into contact with the base or heating elements, as this could cause malfunctions. That said, it sounds like you may have received a faulty product. We encourage you to contact our customer service team at support@bodum.com for further assistance.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 August, 2024Verified purchase
Would work straight out of the box
The LED panel would not light up so the tea kettle could be turned on
1 reply from Bodum team - 1 year ago
We’re sorry to hear about your negative experience with the BISTRO Gooseneck Temperature Control Kettle. Please reach out to our customer service team at support@bodum.com to share more details about the condition of the device when it arrived so we can better investigate the issue.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 August, 2024
The Power Buttom is HORRIBLE!!!
This kettle is so frustrating. It's beautiful, but that stupid power button is a pain. Do not but it!
1 reply from Bodum team - 1 year ago
We’re sorry to hear about your frustrations with the BISTRO Gooseneck Temperature Control Kettle. Since the buttons are touch-sensitive, please ensure there is no buildup on the display that could affect its function. Note that the power button needs to be touched and held to turn on the display, but a brief touch is sufficient to start the kettle, and no pressure is necessary to make the device register contact. If your issues persist, please contact our customer service team at support@bodum.com with more details so we can better investigate the problem. Thank you for bringing this to our attention.
2 out of 5 stars
Thumbs down graphic, would not recommend
30 July, 2024Verified purchase
That darned power button!
I like the kettle. Heats the water fast, no bubbling from the top like a certain manufacturer's kettle, and the gooseneck makes pouring water over the grounds simple as anything. And then there's the on/off button. Sometimes, it will work with no problem at all. Other times, no matter how long I hold down the button it won't turn on. I will be buying a different brand soon.
1 reply from Bodum team - 2 years ago
We’re sorry to hear that you’ve been having frustrations with our Electric Gooseneck Kettle. Since the buttons are touch-sensitive, please ensure there is no buildup on the display that could affect its function. Note that the power button needs to be touched and held to turn on the display, but a brief touch is sufficient to start the kettle. If your issues persist, please contact our customer service team at support@bodum.com with more details so we can better investigate the problem. Thank you for bringing this to our attention.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 July, 2024
Horrible, avoid if possible!
I disliked that the power button didn't work
1 reply from Bodum team - 2 years ago
We’re sorry to hear about your difficulties with our Bistro Electric Gooseneck Kettle. The touch control panel requires each button to be touched and held for a few moments until the device beeps or lights up, indicating the functionality is engaged. A simple tap won't be registered. We would like to understand more about your experience and how the power button has failed. Please contact our customer service team at support@bodum.com. Your detailed feedback will help us assist you better and investigate the issue. Thank you for bringing this to our attention.
2 out of 5 stars
Thumbs down graphic, would not recommend
16 June, 2024Verified purchase
Start button stops working after 3-4 months.
It’s been great for 4 months and then the start button stopped working. It takes several tries to get the start button to work. Very annoying. My $20 Chefman kettle works better. If they can fix the start button, we’d love this one.
1 reply from Bodum team - 2 years ago
We're sorry to hear about your difficulties with our Bistro Gooseneck Water Kettle. We would like to know more about the issues you experienced with the start button. Please contact our customer service team at support@bodum.com to provide more details so we can better investigate the problem. Thank you for bringing this to our attention.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 June, 2024Verified purchase
I would return it if i didnt throw away box and receipt
The “touch” on/off button is absolutely horrible… the temperature is not adjustable. Do NOT buy. There are better kettles on Amazon, if you can find the OXO kettle at target I have had that one in the past and it’s good. But DO NOT BUY this
1 reply from Bodum team - 10 months ago
We’re sorry to hear you’re having trouble with your BISTRO Electric Gooseneck Water Kettle with Temperature Control. The touch controls are designed to respond based on duration—so if they’re not reacting, try touching and holding the buttons briefly, as pressing too quickly may not register. Applying pressure will not help and may damage the device. Please also ensure the control panel is clean and free of any residue that could interfere with touch functionality. To adjust the temperature, use the “+” and “–” buttons to cycle through the preset options: 140°F, 158°F, 176°F, 194°F, and 212°F. If you'd like to share more about your experience, feel free to reach out to our customer service team at support@bodum.com. Thank you for your review!
3 out of 5 stars
Thumbs down graphic, would not recommend
6 May, 2024Verified purchase
Beware of turning it on
ALMOST PERFECT!! I wanted to keep this kettle so badly, but turning it on with the almost unresponsive touch screen was so annoying. It takes three seconds to turn it on and you have to hold your finger on until it turns on. For some reason it didn’t respond to the size of my wife’s finger and rarely switched on. If it simply had a normal button this could have avoided. Loved the feel and everything about it except the time it took to turn and how each time I went to turn it on I wondered: “Will it turn on?” I ultimately returned it after a few days.
4 out of 5 stars
Thumbs up graphic, would recommend
3 March, 2024Verified purchase
Only one surprising issue...
Once I figured out how to wait for it to respond to my touch to turn on, I loved this kettle. Now my only complaint is that the lid has begun to show rust near the vent holes. Other than that, which really surprised me having only had it for about 6 weeks, and from Bodum no less, I continue to love the precise pouring this spout offers.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 February, 2024
Strong metal smell and taste
no matter how many times I wash it, still smells strongly of metal. Makes me worried to drink it.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 February, 2024Verified purchase
If I Had Hair, I would Have Pulled It Out
Every time I want to heat some water, I have to try multiple methods to depress graphic that functions as a button. When I am about to give up, it responds. The pot also has a warming button. However, it suffers from the same issue.
5 out of 5 stars
Thumbs up graphic, would recommend
28 January, 2024Verified purchase
Pours like a dream. Takes a minute to get used to the countrols
The best thing about this kettle is how smooth and controllable the pour is. It is so much better than any average tea kettle or electric water pot. No more worries about burning or metling pots and kettles on the stove for someone prone to distraction, like me. I use this every day for making tea, and pour-over and french press coffee. The temperature settings make it quick and easy for everything from green tea, to Oolong, herbal and black teas. I can get two large mugs from one fill. The maximum fill level is printed inside. Be careful lift the kettle only with the handle, the metal body is as hot as the water. The control takes a minute to get used to since it is a flat touch sensor. Just remember: touch the power button for a few seconds to turn it on and off, and tap the temperature and "keep warm" buttons to change the settings. The lack of actual mechanical buttons makes it very easy to keep clean. Also, you probably wont find this in the kitchen appliances section, it will likely be at the Starbucks in the store. I only found this out because I seached online and saw that there were 2 in stock at my local store but I couldn't find them on the shelf and decided to order it online and pick it up.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 January, 2024Verified purchase
Tea drinker
I've had the same experience as other reviewers where the on/off button does not work, and the Keep Warm feature does not keep the water hot. I can usually get the kettle to turn on once a day, but it takes a dozen or so attempts and some hard pressing. Aside from that, I love the design of the kettle itself, it heats up quickly, and it's quiet. Such a shame! I'll return it if I'm still able.