Lasko 18" Stand Oscillating Fan Black: Adjustable Height, Remote Control, 4 Speeds, Indoor Use, ETL Listed

A: Hi, Thank you for reaching out to Lasko Products. My apologies for all the trouble because of this matter. No worries, I'll be more than happy to assist you. First, please power off and unplug the unit for approximately 15-minutes. Please also try plugging into a different plug in a different room after allowing the item to sit unplugged for the recommended 15-minutes. Here is a video that explains this a bit more in-depth: https://www.youtube.com/watch?v=hom3hOU-vHk While the unit is unplugged, using a vacuum with the brush attachment, please vacuum the intake and exhaust vents, from the outside of the unit. If you have a can of compressed air, that can be used as well in combination with the vacuum. Remember to never open the unit as this poses a safety concern and can void your warranty. Here is a link to a video about the cleaning process in case you need any additional guidance. https://www.youtube.com/watch?v=OwoUi_esJbY If these steps do not resolve the issue please let us know and we can look into replacement options that may be available to you. Click on the link for you to create a ticket and we will be more than happy to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: The humming is unbearable. When purchasing a new fan, we shouldn't need to take all the steps to "clean" it or let it sit. It's brand new. Awful fan.

A: Hello, Cassandra. Thanks for the query. Remote is battery operated which requires two "AAA" batteries and it's no included with the package.

A: It has a 6ft. cord to plug into an outlet as well as the battery-operated remote control.

A: The blades are plastic. I went into the store and couldn't tell from the box. One of the employees opened the box.

A: Hello, Thanks for the query. Upon checking this unit has a plastic metal fan blade.

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: We understand the need for asking this question. In order to ensure we can direct your question to the proper team, and we can offer the best, targeted support, please complete a contact form which can be found below. One of our agents will be standing by to assist you. https://laskoproducts.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001341812

A: The battery compartment is located on the back of the remote. Simply remove the cover, and you’ll be able to insert the batteries. This remote requires "AAA" batteries.

A: The model number for your unit is S18612.