Bose Ultra Open-Ear True Wireless Bluetooth Open Earbuds - Moonstone Blue
$299.99
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Guests are saying
The Bose Ultra Open Earbuds offer an impressive sound quality and comfort, making them ideal for guests who want to enjoy music while remaining aware of their surroundings. Many guests appreciate the lightweight design and the ability to hear ambient sounds, which enhances their experience during activities like running or walking. However, some guests have noted connectivity issues and a desire for better call quality. Overall, these earbuds are a great choice for those seeking a blend of comfort and sound quality.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 4764 reviews
59% would recommend
157 recommendations
5 out of 5 stars
14 August, 2026Verified purchase
(no review title)
A little different to get used to but it’s like a little speaker hanging out on the back of your ear. They’re very intuitive and easy to use I absolutely love!
5 out of 5 stars
14 August, 2026
(no review title)
Great earbuds. Light on the ears, solid sound. You can still hear your environment. They’re not supposed to go into your ears like AirPods. Not sure why some reviews knock these down because they don’t do the things they’re not designed (nor advertised) to do.
5 out of 5 stars
12 August, 2026Verified purchase
(no review title)
Great fit on the ears
1 out of 5 stars
11 August, 2026Verified purchase
(no review title)
Item received in security box. The box for the headphones looks intact but questionable if it’s been opened.
5 out of 5 stars
Thumbs up graphic, would recommend
6 August, 2026
GET THEM!!
Honestly I was so scared to buy open-ear buds but I’m so tired of AirPods hurting my ear and finally purchased these and OMG I’m only sad I didn’t get them sooner! They are absolutely comfortable, great sound, can’t even feel them in my ear, extremely light and soft but so secure!! They do NOT budge or fall off even when shaking my head. Battery life is great for me too. My favorite wireless headphones for sure! I saw another person saying they had a hard time connecting via Bluetooth but I didn’t. They paired right away and work perfect for hands free calls! The bose app is not required to connect.
5 out of 5 stars
Thumbs up graphic, would recommend
5 August, 2026Verified purchase
(no review title)
Very good quality sound and battery last all day
5 out of 5 stars
5 August, 2026Verified purchase
(no review title)
Love this product. No complaints. I can’t sing its praises enough. I wish it had find my or device location, but when the music starts I don’t care.
1 out of 5 stars
29 July, 2026
originally posted on bose.com

Bose folks tried and failed
If the speakers don't fit in my ear correctly that's a big problem! Not sure about sound quality, volume level or noice canceling because I can't adjust them to fit in my ear.I will return here shortly for the ear buds
1 reply from Customer Support team - 17 days ago
Thank you for taking the time to share your feedback, and we're sorry to hear the fit isn't working for you, that's completely understandable as a dealbreaker, since a good seal is essential not just for comfort but for sound quality and noise cancellation to work properly. To help you with the earbuds here are some articles to resolve it: Earbuds do not fit | Bose Ultra Open Earbuds: https://bose.life/4vXGNRs Poor Sound Quality | Bose Ultra Open Earbuds: https://bose.life/4vUJfby Gem - Customer Support
3 out of 5 stars
29 July, 2026
originally posted on bose.com

Typical great Bose sound but does not fit
These earbuds are high quality with great sound. I received them within a few days! I've had them a week now. My concern is the fit of the ear piece. Also of concern is the lack of sound isolation; maybe I'm just use to the sport buds or over ear head phones. They worked best when I placed a headband over my ears. I shouldn't have to be that way with a product from Bose.
1 reply from Customer Support team - 17 days ago
Hello! Thank you for sharing your experience. We truly appreciate your feedback. We're glad to hear you're enjoying the high-quality sound and fast delivery of your Bose Ultra Open Earbuds. Their innovative open-ear design is intended to provide rich, immersive audio while keeping you aware of your surroundings. We also appreciate your comments regarding the fit and sound isolation. We'd be happy to help. Please refer to the troubleshooting guide at the link below, which may help address your concerns and optimize your experience with the earbuds. If the issue persists after troubleshooting, please don't hesitate to contact us for further assistance. Troubleshooting link: https://bose.life/4yLNIQv Cedrick - Customer Support
5 out of 5 stars
29 July, 2026
originally posted on bose.com

No isolation here
Another pair of ultra open and this is better than the original, still stays on my ears but with more clarity and battery last longer with better sound. Feel least isolated with these and more in tune with what is playing in my ear; coming right at you.
3 out of 5 stars
29 July, 2026
originally posted on bose.com

(no review title)
I bought the open earbuds, they are comfortable to wear. However, the fit to my ears, and into my ear cannel is not great. Sometimes I need to push them in further into my ear cannel.
1 reply from Customer Support team - 17 days ago
Hi Tim, thank you for sharing your feedback on the Ultra Open Earbuds! We are glad to hear that you find them comfortable to wear overall. However, we are sorry to learn that you are having trouble with the fit and stability on your ears. Because the Ultra Open Earbuds feature a unique cuff design that rests on the outer ear rather than going directly inside the ear canal, getting the placement just right can take a bit of adjusting. Here's a guide on properly wearing your earbuds, https://bose.life/44X5VwI. Daisy - Customer Support
3 out of 5 stars
28 July, 2026
originally posted on bose.com

Battery is lacking
I was so excited to get these ear buds. But I have to say, I'm super disappointed in the battery life. After a full charge, (I timed it this morning) at 100%, I started my audio book at 8:58 am and at 3:33 pm, my right earbud died. The right always gives out first. Super disappointing. The left will get about another 20 minutes, then it will die. I had Tozo earbuds for a couple years and admittedly the sound quality and clarity wasn't as nice and clear as Bose. When I first got them however, I could go 2 full 8-hour workdays (I actually think 3 days) before I needed a charge. The Bose fit well and are comfortable, but not more comfortable than what I had previously. All in all - they're fine...but not for the money.
1 reply from Customer Support team - 18 days ago
Thank you for taking the time to share this detailed feedback. We're sorry to hear the battery life hasn't met your expectations, we know how frustrating it is when a workday listening session gets cut short, especially with an audiobook you're invested in. The battery performance you're describing is lower than what we'd expect. Here's a helpful article that may assist with troubleshooting: https://bose.life/4yCJ47c Gem - Customer Support
3 out of 5 stars
28 July, 2026
originally posted on bose.com

Good quality features not all there
For someone who can’t get earbuds to stay in these have been brilliant quality build and sound great the only issue I have is they are stated as Made for IPhone which I don’t get as they do not show up on find my iPhone and even the Bose app won’t find them which is disappointing I really don’t get why this feature is not available it’s 2026!!!!!
1 reply from Customer Support team - 18 days ago
Hey there, thanks for sharing your feedback with the Bose Ultra Open Earbuds. We're delighted to hear that the earbuds have been comfortable, secure, and that you're enjoying their build quality and sound performance, especially if you've had difficulty finding earbuds that stay in place. We also appreciate your comments regarding the "Made for iPhone" experience. We understand your disappointment that the earbuds do not appear in Apple's Find My network, as this feature is not currently available on these earbuds. Your feedback regarding device tracking capabilities and feature expectations is valuable, and we'll be sure to share it with the appropriate teams for consideration. Thank you again for taking the time to share your experience. Your insights help us continue to improve our products and services. Klariss - Customer Support
5 out of 5 stars
28 July, 2026
originally posted on bose.com

Love them
I love the sound of these !! And there so comfortable to wear
5 out of 5 stars
27 July, 2026
originally posted on bose.com

Usability
Definitely a good purchase as the sound for open ear earbuds it's as good as it gets with the ability to hear others as you listen to music 🎶
4 out of 5 stars
26 July, 2026
originally posted on bose.com

Bose ear clups
I’ve had these now for a while only comment would like the sound could be louder.
3 out of 5 stars
25 July, 2026
originally posted on bose.com

Needs some work
I love the fit of these earbuds! I rated them 3 stars because of the connection issues, the bass is not that great. Talking on the phone is not good unless you are talking in a super quiet room.
1 reply from Customer Support team - 21 days ago
Hi there, thank you for sharing your feedback on the Ultra Open Earbuds. We're delighted to hear that you love the fit and comfort. At the same time, we're sorry to learn about the connection issues you've experienced, as well as your concerns regarding the bass performance and call quality. Your feedback is valuable to us and helps us continue improving our products and customer experience. If you haven't already, we recommend ensuring that your earbuds are updated to the latest firmware version and performing a product reset, as this may help resolve connectivity-related issues. You may also find the following troubleshooting guides helpful: Connection issue: https://bose.life/4vKMYs1 Too little Bass: https://bose.life/4yKReuw Microphone issue: https://bose.life/4gXzlSO Daisy - Customer Support
2 out of 5 stars
23 July, 2026
originally posted on bose.com

Not happy
The earnuds keeps mute during playing. And the button clicks but does nothing. Weird products. Git very frustrated.
1 reply from Customer Support team - 20 days ago
Hi Ben, thank you for sharing your feedback. We're sorry to hear that you're having a hard time using your Bose Ultra Open Earbuds. We'd like to better understand the issue you're experiencing so we can provide the most appropriate assistance. Please feel free to reach out to us through the link below, and our team will be happy to help troubleshoot the problem and explore available solutions with you: http://bose.life/globalsupport We look forward to assisting you and helping you get the most out of your earbuds. Thank you! Jelyn - Customer Support
5 out of 5 stars
22 July, 2026
originally posted on bose.com

Fantastic
Great sound. I’ve bought a pair for my family and they all love them too!!
2 out of 5 stars
Thumbs down graphic, would not recommend
21 July, 2026Verified purchase
stopped recharging after a few months - out of warranty of course
Good sound quality, excellent comfort, decent bluetooth range, but unacceptable durability/battery life. After less than 12 months one of the ear buds stopped charging. Out of warranty, Bose wants to charge me $200 to replace them.
1 reply from Bose Support team - 23 days ago
Hello, thank you for sharing your feedback. We're glad to hear that you enjoyed the great sound quality, excellent comfort, and decent Bluetooth range of your Bose Ultra Open Earbuds. We appreciate you taking the time to let us know about your experience. We're sorry to hear, however, that the earbuds did not fully meet your expectations when it comes to durability and battery performance. We understand how frustrating that can be. The Bose Ultra Open Earbuds are designed to provide a unique combination of innovative open-ear design, premium audio performance, and all-day comfort. With their cuff-like fit and OpenAudio technology, they allow you to stay aware of your surroundings while enjoying rich, private sound. They are also designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume enabled), as well as additional battery life using the charging case. Regarding the charging issue, we recommend inspecting the charging pins inside the charging case and ensuring they are fully extended and moving freely. If a pin appears stuck, recessed, or does not spring back properly, it may prevent proper contact with the earbud and result in charging issues. We also suggest cleaning both the earbuds and the charging contacts to ensure they are free from dust or debris. For additional troubleshooting, please refer to the following guide: https://bose.life/4vuqFr8 We hope these steps help resolve the issue and improve your experience. If the problem persists, please contact our Customer Support team through the link below so they can review your available service options and provide further assistance: https://bose.life/contactus Sophie - Bose Customer Support