Pure Enrichment HUME Sense Top Fill Humidifier White: Ultrasonic, Warm & Cool Mist, Adjustable for Baby & Bedroom, 300 sq. ft.
$69.99
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- $69.98reg $89.99 Sale4 out of 5 stars with 3 ratings
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This humidifier has garnered mixed feedback from guests, with many praising its quiet operation, ease of use, and effective humidity output. The top-fill design is particularly appreciated for its convenience, while the automatic settings help maintain optimal humidity levels. However, some guests have experienced issues with durability and functionality, such as leaks and malfunctioning buttons. Overall, it offers a stylish and functional solution for improving air quality in various spaces.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 146 reviews
ease of use: 2 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
3 out of 5 stars
17 January, 2026
originally posted on Pure Enrichment
Touch buttons do not work
I bought this about 6 weeks ago cleaned it.. the power is on with the auto button and when you touch the buttons nothing happens… trying to figure out whey the buttons do not work when touching them very frustrating!!
1 reply from Customer Service team - 4 months ago
Hi Rita, We’re sorry to hear you’re experiencing issues with your HUME™ Sense Humdifier. We sincerely apologize for any inconvenience this has caused. Please reach out to us at 1-657-275-3737 or help@pureenrichment.com, and our team will be happy to assist you in troubleshooting the problem. We’re here to help and want to ensure you have a product that works as expected. Thank you for giving us the opportunity to make this right! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
17 January, 2026
originally posted on Pure Enrichment
Perfect larger area humidifier
Adds humidity to entire downstairs. Silent and easy to use.
5 out of 5 stars
17 January, 2026
originally posted on Pure Enrichment
Excellent single room humidifier
Very effective, easy to use and silent. Great for a larger bedroom.
1 out of 5 stars
4 January, 2026
originally posted on Pure Enrichment
Useless humidifier
Do not buy anything from this company. They do not supply replacement filters making you humidifier useless.
1 reply from Customer Service team - 5 months ago
Hi Tommy, Thank you for sharing your feedback. We’re sorry to hear about your frustration. Replacement filters for our humidifiers are available for purchase separately. While they are currently out of stock, we’d be happy to assist by setting you up for notifications so you’ll be alerted as soon as they’re back in stock. Please feel free to contact our support team by phone at 1-657-275-3737 or by email at help@pureenrichment.com, and we’ll gladly assist you further. We appreciate you bringing this to our attention. Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
31 December, 2025
originally posted on Pure Enrichment
Barely Works
I bought these over the summer to use in my plant room during the winter. Very easy to set up, but they do not work as described. The mist barely comes out and rolls down the side. I have tried different settings and fill levels with the same results. Super disappointing 😞
1 reply from Customer Service team - 5 months ago
Hi CyndiLou, Thank you for taking the time to share your feedback about your HUME Sense Top Fill Humidifier. We sincerely apologize that your experience hasn't been what you expected. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
24 December, 2025
originally posted on Pure Enrichment
Stopped working after one month
What I really liked about this humidifier was the warm mist and the UV light. The warm mist stopped working after 1 month so who knows if the UV is even working anymore. Very disappointed because I really liked it, but breaking after one month is unacceptable.
1 reply from Customer Service team - 5 months ago
Hi PaulC, Thank you for sharing your feedback. We’re sorry to hear that the warm mist of your HUME Sense Warm & Cool Mist Top Fill Humidifier stopped working and we’d like to help troubleshoot the issue. Rest assured this humidifier is backed by Pure Enrichment's industry leading 5-year warranty. Please contact us at 1-657-275-3737 or help@pureenrichment.com, and our team will work with you to resolve this. Your satisfaction is our priority! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
18 December, 2025
originally posted on Pure Enrichment
Poorly made
I have had this less than two years and it worked fine until I cleaned it and now the power won’t even turn back on I’ve tried all the troubleshooting and nothing works
1 reply from Customer Service team - 6 months ago
Hi Julie, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment’s industry-leading 5-year warranty. Please don’t hesitate to reach out to us at 1-657-275-3737 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
11 December, 2025
originally posted on Pure Enrichment
Dirty inside tube
I can’t use the humidifier because there’s dirt inside the tube where the mist comes out in the water tank.
1 reply from Customer Service team - 6 months ago
Hi Lake, We’re very sorry to hear about your experience with the HUME Sense Top Fill Humidifier being dirty. We'd like to help resolve this issue for you. Please contact us at 1-657-275-3737 or help@pureenrichment.com so we can provide detailed cleaning instructions or work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
5 out of 5 stars
1 December, 2025
originally posted on Pure Enrichment
Great Product
These work great..Read your directions. Had mine for almost 2 years. One question inside the white center support filter area …how do you clean a Little mole off in seams. Other than that great
2 out of 5 stars
27 November, 2025
originally posted on Pure Enrichment
Works great but has Cheap parts
My lid has broken where the 2 prongs that push down on the piece to allow the moisture to come out has snapped off and I cannot use it. I just need a new lid.
1 reply from Customer Service team - 6 months ago
Hi Yo-yo, Thank you for letting us know about the issue with your HUME™ Sense lid. We're sorry to hear that the prongs have broken off, preventing you from using your humidifier. We completely understand how frustrating it is when you just need a replacement part to get your unit working again. We'd be happy to help you get a new lid so you can get back to enjoying your humidifier. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. We look forward to assisting you! Thank you, Jessica Pure Enrichment Customer Support
5 out of 5 stars
5 November, 2025
originally posted on Pure Enrichment
A must have
Unbelievably quiet, efficient, and easy to use!!!!
1 out of 5 stars
5 November, 2025
originally posted on Pure Enrichment
Doesn’t work and waste of time and money.
Pure waste on money. I bought this product which comes as 2 units. The first unit worked okay for a few days and water started leaking all over the counter. So put that aside and tried the second unit, it’s not turning on. What a waste for a few days of use.
1 reply from Customer Service team - 7 months ago
Hi Kalyan, We’re very sorry to hear about the experience you’ve had with your HUME™ Sense Top Fill Humidifier. That’s certainly not the quality we expect from our products. Please contact us at help@pureenrichment.com or 714-668-0300 so our team can assist with troubleshooting and help arrange a replacement under our industry-leading warranty. We’re committed to making this right and ensuring you have a unit that performs as intended. Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
7 October, 2025
originally posted on Pure Enrichment
Doesn’t work
Was a gift a year ago just took it out of box 3 days ago it puts out a minute of steam and then stops unless I take lid off put it back on I have taken it apart put it back and does the same thing just stops it’s very pretty , but doesn’t work so sad I gave it a 2 because it is pretty
1 reply from Customer Service team - 8 months ago
Hi Narlie, \n\nThank you for sharing your feedback. We’re sorry to hear that your HUME Sense Top Fill Humidifier isn’t working properly and we’d like to help troubleshoot the issue. \n\nThis humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or help@pureenrichment.com, and our team will work with you to resolve this. \n\nYour satisfaction is our priority!\n\nThank you,\n\nJessica\nPure Enrichment Customer Support
3 out of 5 stars
16 August, 2025
originally posted on Pure Enrichment
Not the best product.
I bought the 2 pack from a local store. I ran one consistently in my dining room. One day it just stopped putting out mist. I did all the trouble shooting steps and still can't get it to work. I would not recommend.
1 reply from Customer Service team - 10 months ago
Hi 12kkg, We’re so sorry to hear that your HUME™ Sense Top Fill Humidifier stopped working despite your troubleshooting efforts. That’s definitely not the experience we want for you. Your humidifier is backed by our warranty, so please reach out to us at help@pureenrichment.com or 714-668-0300 and our team will be happy to assist you further. Thank you, Jessica Pure Enrichment Customer Support
1 out of 5 stars
17 June, 2025
originally posted on Pure Enrichment
Waste of money
Bought this a few month ago and stopped working. Would not recommend.
1 reply from Customer Service team - 1 year ago
Hi Selina, We’re sorry to hear about the issue you’re having with your HUME Sense. This is not the experience we want for our customers, and we’d like to help you get it working properly. This humidifier is backed by Pure Enrichment's industry leading 5 year warranty. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
1 out of 5 stars
Thumbs down graphic, would not recommend
13 May, 2025Verified purchase
Waste of money
5months in and it stopped working. Only use in my master bedroom at night whilst we sleep and no longer works.
1 reply from Pure Enrichment team - 1 year ago
Hello Gizelle, we sincerely apologize for the inconvenience you’ve experienced with your Pure Enrichment Hume Sense. Your satisfaction is our top priority, and we’re committed to making this right for you. Please contact our customer care team at (714) 668-0300 or email us at help@pureenrichment.com so we can assist you in resolving this matter promptly. Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns. Jessica Pure Enrichment Support
1 out of 5 stars
29 March, 2025
originally posted on Pure Enrichment
Floater doesn’t work
Doesn’t work water leaks out all over my counter. The float is the problem so unhappy with these.
1 reply from Customer Service team - 1 year ago
Hi Laura, We're sorry to hear that your HUME Sense Humidifier is leaking. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (657)275-3737 or by email at help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support (657)275-3737 help@pureenrichment.com
3 out of 5 stars
11 March, 2025
originally posted on Pure Enrichment
Easy filling!
We bought the Double Pack at Costco. The primary reason was the easy top fill design which made refilling a breeze. We used another Costco brand that was larger capacity but more complicated to refill. However, we also experienced the dust/film problem which is very annoying. Our water is not hard, we have a good softening system. I will write to the manufacturer and hope they will explain what the film/dust is. If not remedied we will return it to COSTCO.
1 reply from Customer Service team - 1 year ago
Hi Stephen, We’re very sorry to hear about your experience with your humidifier leaving a white film around it. This is typically the cause of calcium and other minerals in harder water sources, and we recommend switching if the white dust continues. Please reach out, we'd love to help resolve this issue for you. Please contact us at (714) 668-0300 or help@pureenrichment.com so we can troubleshoot the problem you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
24 February, 2025
originally posted on Pure Enrichment
Really works great untill it didnt
i was given to me as a gift in Jan and here it is Feb and one of the ones stoped working? It was working great for my husband who has had sinus problems and when we hooked it up in our room he was feeling so much better but than it doesn't work- i am very disappointed because i heard good things about this product
1 reply from Customer Service team - 1 year ago
Hi Josephine, We’re sorry to hear about the issue you’re having with your HUME Sense Top Fill Humidifier. This is not the experience we want for our customers, and we’d like to help you get it working properly. Please don’t hesitate to reach out to us at (714) 668-0300 or help@pureenrichment.com, and our team will assist you in troubleshooting. Your satisfaction is important to us, and we’re here to help resolve this for you! Thank you, Jessica Pure Enrichment Support
2 out of 5 stars
21 February, 2025
originally posted on Pure Enrichment
(no review title)
We bought the two pack from costco. The first one stopped working and the second, we have so much white stuff to wipe off everything. So stopped using it. Bought a different brand and model with no issues.
1 reply from Customer Service team - 1 year ago
Hi Don't use, Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your HUME™ Sense Bundle. This is certainly not the experience we want for our customers. We’d love the opportunity to make things right and to learn more about the white residue issue you’re encountering. Please don’t hesitate to reach out to us at help@pureenrichment.com or call us directly at (714) 668-0300. Our team is here to assist and ensure you have a product that meets your expectations. We look forward to resolving this for you! Thank you, Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com