Sponsored
Sunbeam Renue Heat Wrap - Gray
$33.74 reg $44.99
Sale
Ends today save $11.25 (25% off)In Stock
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At a glance
Sponsored
About this item
Highlights
- Soft microplush, fully machine-washable pad has a tailored design to relieve tension and stress in the neck and shoulders
- Magnetic clasp and slightly weighted edges help pad stay in place for continued relief
- Can be used with dry or moist heat
- Digital LED controller features 4 heat settings and 2-hour auto-off
- 9-foot power cord lets you use it anywhere in the house
- 5-year limited warranty
- HSA/FSA eligible
Description
Surround yourself in warmth while soothing away tension and easing pain. The Sunbeam Renue Heat Therapy Wrap helps provide therapeutic, relaxing heat directly to areas of stress in the neck and shoulders. This neck and shoulder pad combines the benefits of innovative dry or moist heat therapy with luxurious microplush fabric to offer spa-style relief. The 4 heat settings provide the level of intensity you need to begin feeling better.
Number of Pieces: 1
Dimensions (Overall): 14 Inches (L), 22 Inches (W)
Textile Material: 100% Polyester
Number of Heat Settings: 4
Material: Polyester
Features: Wet/Dry, Heated
Power Source: Electric
Care & Cleaning: Machine Wash
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 53241466
UPC: 053891133890
Item Number (DPCI): 245-07-1069
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 3.07 inches length x 7.35 inches width x 11.44 inches height
Estimated ship weight: 1.78 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is there a way to bypass the 2 hour auto shutoff on any of your heating pads?
submitted by GM - 2 years ago
A: Hi GM, We appreciate your time in sharing your question with us. We regret any inconvenience you may be experiencing with your unit and sincerely apologize for the disruption. To better address your concerns privately, we encourage you to connect with us directly through https://www.sunbeam.com/support/contact-us. Our team is available to assist you from Monday to Friday, 9 am to 5 pm Eastern Time. Thank you for your understanding and cooperation. Best regards, Sunbeam Care
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: Is this heating pad UL listed?
submitted by Betsy - 6 years ago
A: Thank you for asking! All our heating pads are UL listed and safe to use.
submitted bySunbeam Brand Team - 2 years agoBrand expert
Q: Is there a heating element inside the neck portion?
submitted by Lola72648 - 5 months ago
A: Yes, there is heat in the neck portion of the heating pad.
submitted byTarget Shopper - 3 months ago
Q: What’s the temperature of each mode?
submitted by H - 10 months ago
A: The operating temperature of a heating pad depends on many factors. Sunbeam® heating pads are engineered to produce heat that will not exceed the Underwriters Laboratory temp limits (176°F) on high.
submitted byTarget Shopper - 9 months ago
Q: How do you clean it?
submitted by MM - 1 year ago
A: The entire wrap is fully machine washable and dryer-safe for easy care—just disconnect the controller.
submitted byTarget Shopper - 1 year ago
Q: what is the model number?
submitted by joyceh - 4 years ago
A: Thank you for reaching out to Sunbeam®. We appreciate the opportunity to respond to your inquiry. The model number of the Sunbeam® Renue Heat Wrap is 2130348. We hope you find this information useful. Have a great day!
submitted bySunbeam Brand Team - 4 years agoBrand expert
Q: What is the weight of this pad ? I am looking for one with some weight.
submitted by REJWS - 4 years ago
A: Thank you for contacting the Sunbeam® Brand. We appreciate your interest in our product and we are glad to answer your question about the Sunbeam® Renue Heat Wrap. The weight of this heating pad is 1.78 lbs. You may check on our latest products on our website to see if there is something similar that you might like. We hope this information is helpful. Have a great day!
submitted bySunbeam Brand Team - 4 years agoBrand expert
Q: Purchased this for my mother and instead of shutting off after 2 hours as stated in the instructions, it shuts off after 30 minutes. Is this a different option, or is her unit not working correctly.
submitted by Jean - 4 years ago
A: Thank you for reaching out to Sunbeam®. We are sorry to hear that your Sunbeam Renue Heat Wrap shuts off right away after 30 minutes. This is certainly not the experience we want you to have. No worries, we are here to help. If your heating pad shuts off before the 2 hour auto shut off, it might be because the unit is not getting enough power from the wall outlet where it is currently plugged in or the wall outlet itself is a non working outlet. To remedy this issue, check if there is no physical damage on its cord and if there's none, try unplugging the cord from the pad and from the outlet. Let the unit rest for 3-5 minutes. Afterwards, plug it into a different wall outlet. Do not use it with any extension cords, power strips and power converters or inverters as it may affect the heating pad's performance. Your heating pad has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
submitted bySunbeam Brand Team - 4 years agoBrand expert
Q: The size is most likely wrong. It is 22" x 19" I believe.
submitted by SD5612 - 5 years ago
A: Thank you for contacting Sunbeam®! Sunbeam Renue Heat Wrap - Gray measures 14 Inches (L), 22 Inches (W). We hope this clarifies!
submitted bySunbeam Brand Team - 5 years agoBrand expert
Q: Is it normal to have a slight chemical burning smell when using? It’s brand new and was a gift so I’m not sure what to make of it.
submitted by R - 5 years ago
A: Thank you for providing your feedback and letting us know about this. Please discontinue the use of the heating wrap and contact us at 1-(800) 892-7684 so we can make this right. For your convenience, we are available Monday - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
submitted bySunbeam Brand Team - 5 years agoBrand expert
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Related Categories
3.9 out of 5 stars with 405 reviews
quality: 2.97 out of 5
value: 2.63 out of 5
44% would recommend
131 recommendations
5 out of 5 stars
28 November, 2025
originally posted on Sun Beam
My 3rd one!
I had this for years! The size is perfect. I love the control & options on the heating levels … it offers perfect coverage for both front and back! It’s very comforting and well worth the price!
5 out of 5 stars
Thumbs up graphic, would recommend
4 November, 2025
Great for endo + abdominal discomfort
Pro tip - this is awesome for large surface area and the little slots meant for shoulders work well to go over your legs! The edges are weighted, too. I have endometriosis and IBS, so this thing saves my life at the office
5 out of 5 stars
Thumbs up graphic, would recommend
9 March, 2025Verified purchase
This is fantastic!
This heating pad is fabulous! It covers my whole neck and my shoulders, and there are magnets in the front that make sure it’s secure. Highly recommended!
2 out of 5 stars
Thumbs down graphic, would not recommend
27 February, 2025
Lot of Mehhh, for a lot of Money
This isn't a bad heating pad, it's just not a good one either. it gets kinda warm, but the biggest issue is that it doesn't really hit your neck. I think part of the problem is that it isn't very heavy, it doesn't hold onto your shoulders and neck, so what I have tried is to wrap a blanket around my neck to weigh it down and try to get it warmer. this solves some of the heat problems, it gets hot-ish but nowhere near as hot as my 10+-year-old pad does. if I'm going to put in as much effort as it takes to hold this pad in with a blanket, I'm better off just using that older pad and the blanket and taking this back. it's too expensive to be this mid.
2 out of 5 stars
Thumbs down graphic, would not recommend
13 February, 2025Verified purchase
Stopped working properly after a year!
I've had this and used on my neck pain for about year and now the red light just blinks when I plug it in. Tried "resetting" and left it alone for a few days. Then it started to work again! Well, two days later it's doing the same thing. I can't see where it's not connecting or anything. Will have to buy a new one at definitely NOT a Sunbeam brand!!
1 out of 5 stars
12 February, 2025
originally posted on sunbeam.ca
Product No Longer Works
I purchased this product about 6 months ago. I was working well until just recently which was when i started getting a "F" reading on the controller display. I tried the various troubleshooting tips that Sunbeam provided but nothing worked. I submitted a question over a week ago and have received no response. Very disappointed with this product. I will be purchasing another neck and shoulder heating pad but it wont be a Sunbeam product.
1 reply from Sunbeam Consumer Care. team - 10 months ago
Hi, Thank you for reaching out to us regarding our Renue Neck & Shoulder Wrap. We're sorry to hear that the product is not working as expected and we apologize for the delay in getting back to you. Due to the high volume of calls and emails we are currently handling, it is taking us longer than usual to respond. We appreciate your patience and understanding as we work to assist each consumer as quickly as possible. Please check your email as a response may already have been sent. We apologize for the inconvenience caused by this delay. Thank you! Sunbeam® Consumer Care.
5 out of 5 stars
Thumbs up graphic, would recommend
31 January, 2025Verified purchase
Loving Target
Everyone is always so helpful!
1 out of 5 stars
Thumbs down graphic, would not recommend
30 December, 2024
Not worth the money
Absolute trash. I purchase this today and am using it now. I have to turn it on high to even feel warmth on the back of my neck. There is no warmth to speak of that is felt in the parts that go over the shoulder. At this price point I expected so much more. I will be returning and purchasing an extra large heating pad and will drape that over my shoulders.
3 out of 5 stars
Thumbs down graphic, would not recommend
26 November, 2024Verified purchase
Not hot enough
The quality seems fine, but even on the hottest setting it seems to just translate to a vague warmth on my neck. If I touch it with my hands it feels hot enough, but it doesn't feel hot enough on my neck to relax muscles like a hot shower does.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 October, 2024
Bad buy
Have had this heating pad for 2 weeks. Worked well for the first week. Today it literally just stopped working. Changed outlets to make sure it wasn’t that, but it just completely died. Definitely would not recommend!
5 out of 5 stars
Thumbs up graphic, would recommend
27 May, 2024
Love this!
Works well, gets hot, automatic shut off when it gets too hot. Owned my last one for like 15 years and it finally shorted out from the kids wrapping the cord around it all the time, going to pick up another. :)
2 out of 5 stars
8 February, 2024
originally posted on sunbeam.ca
Worked great for 10 months, now Error F
I got this 1 about 10 months ago and it has now started giving a F flashing error. Have tried everything that was recommended to reset it and it still gives the F error. Not only do I have this heating pad, I also have the x-large heating pad and guess what that one also gives the F error. For the amount of money these both cost I thought they would be better quality and last longer than 10 months.
1 reply from Brand Team team - 2 years ago
Thank you for contacting the Sunbeam®. We apologize for any inconvenience you have experienced with your heating pads with F code flashing. That is certainly not the experience we want you to have. No worries, we are here to help. There are several causes to a flashing control or a control displaying “FF, F1, or F2”: 1. Product is plugged into an extension cord/surge protector and not plugged into a direct wall outlet. 2. Product wasn't plugged in properly. To FIX this problem, do the following to reset your product: 1. Unplug the power cord from the electrical connection. 2. Unplug the cord from the actual product itself (if your product has a detachable cord) 3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord) 4. Re-insert power cord back into a wall outlet. Your Sunbeam® Renue Neck & Shoulder Wrap has a 5-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day! https://www.sunbeam.ca/en_CA/customerservicecontact?cid=contactus
1 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2024
Terrible
It turned automatically off within 10 minutes, and it doesn't get hot at all. Do not buy.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad turned itself off within 10 minutes, and it does not get hot. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap has a 5-year warranty. If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
3 out of 5 stars
20 November, 2023
originally posted on Sun Beam
Warm and cuddly
This was heavenly until the controller broke. So it sits in a box.
1 reply from Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that the controller of your heating is already broken. We will be glad to check for options to see how we can help you further. As we want to hear more context of what happened to your heating pad and see if we can still provide you with replacement, we would like to request you to contact us directly or fill in the "Contact us" link provided below to gather more information and provide you with the best resolution. Your Sunbeam® Renue Heat Wrap has a 5-year limited warranty. Have a great day! https://www.sunbeam.com/support/contact-us
1 out of 5 stars
Thumbs down graphic, would not recommend
19 October, 2023
Stopped working
Stopped working after several months
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working after several months. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap - Gray has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
1 out of 5 stars
Thumbs down graphic, would not recommend
9 October, 2023
Buyer Beware
Disappointed in this product. I have not had any issues with other Sunbeam purchases, however, this heating pad stopped working. It states that it has a 5 year warranty, but that warranty is not valid. Buyer beware.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
1 out of 5 stars
Thumbs down graphic, would not recommend
23 September, 2023
Bad heating pad
I have had this heating pad for about one year. It works good, when it works!! Sometimes when you plug it in, it will sit there and blink and not come on. Change the plug to another plug in and it does the same stupid thing. I saw online that it is a common issue. I just threw it out and purchased another make.
1 reply from Sunbeam Brand Team team - 2 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is blinking and it won't come on. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional. 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet. Your Sunbeam® Renue Heat Wrap - Gray has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!
5 out of 5 stars
Thumbs up graphic, would recommend
22 September, 2023Verified purchase
Perfect
very attractive it's nice and warm and it's perfect for the neck and shoulders. This is my second one and I love it my sister also bought one and loves it as well. Good purchase.
4 out of 5 stars
28 July, 2023
originally posted on sunbeam.ca
Really happy with this product!
It does make a difference and help release tension to my neck and shoulders
2 out of 5 stars
Thumbs down graphic, would not recommend
26 May, 2023Verified purchase
This is more like hand warmers not a shoulder wrap wamer
Super bummed that this did not work the way I was hoping. It doesn’t get hot enough or heat evenly. I use it as hand warmers when sitting at my desk…. Not worth the price.
1 reply from Sunbeam Brand Team team - 3 years ago
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad is not hot enough. That is certainly not the experience we want you to have. No worries, we are here to help. Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source. To fix this problem, please follow these troubleshooting steps in order: 1. Unplug the heating pad from the wall outlet for at least 30 seconds 2. Verify there is no physical damage to the cord, controller, or heating pad 3. Verify the connection between the heating pad and the controller is tight 4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters. 5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional 6. Try plugging the heating pad into a different outlet to see if it works in a different outlet Your Sunbeam® Neck Renue® Heat Wrap has a 5-year warranty, If the above resolution will not work please contact us directly to provide the best resolution. Have a great day!